Day care center · Centerville, OH · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%64+15.5Value 14%78+11Replies to reviews 7%53+3.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 105 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 26%
4.7★★★★★57 Google reviews · 16 photos
91%five-star reviews
4.71★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Childtime of Centerville 4.7 out of 5 stars based on 57 reviews, with the owner responding to 86 percent of them. Positive feedback highlights friendly staff, daily photo updates, camera access, and effective communication regarding child development. However, low-star reviews criticize poor communication, alleging that staff yell at children, hide behavioral issues, and fail to address safety concerns despite parental reports.
Google rating: 4.7 out of 5 from 57 reviews (91% five-star).
Reviews on this page: 57 Google reviews (53 with written comments, 2 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: March 27, 2026.
Service: Daycare Center serving Centerville, Ohio.
Data from Google, last updated November 2, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Childtime of CentervilleDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Childtime of Centerville: 75/100 on this factor. Category median: 83.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Childtime of Centerville: 64/100 on this factor. Category median: 76.B
64
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Childtime of Centerville: 78/100 on this factor. Category median: 94.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Childtime of Centerville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Childtime of Centerville: 53/100 on this factor. Category median: 42.C
53
Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
4.7of 5
5 stars5291%
4 stars00%
3 stars12%
2 stars00%
1 star47%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
89%praise
Praise5189%
Complaints611%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2849%
Would recommend916%
Communication712%
Honesty & trust59%
Quality & results47%
Speed & response47%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are professional, kind, and so easy to work with.”
“Expect your child to be yelled at all day every day.”
“Thanks to everyone at Childtime - we would definitely recommend it to other parents!”
“they communicate well with me , give me all the updates throughout the day and always inform me about how her day was.”
“Staff is told to not communicate behavior problems, I’ve been lied to for months saying my child has been doing great when in reality has not been.”
“I will be honest that we did have one small situation occur last year but after speaking with the director, Lilly, everything was handled quickly and…”
“My son has been at Childtime since he was 4 months old and we have had a great experience.”
“…mited number of times we have had issues come up they have been very responsive and helpful.…”
People customers mention
Michaela5 reviews
Dajah5 reviews
Hannah3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Childtime of Centerville for 3 kinds of job. Pick one to see what they paid and said.
KKazukoLocal Guide · 2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We couldn't be happier with the care our son receives here. From day one, our 3 month old baby felt incredibly comfortable, smiling at Ms Michaela and Ms Dajah. This was the moment I felt so positive about having our son there. They are professional, kind, and so easy to work with. They truly go above and beyond…
EEric2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
We studied and toured a number of local childcare facilities before deciding that Childtime felt right for us. Everyone was so kind and helpful right from the start, things have been going very smoothly, security seems good, and the app is a wonderful way to stay connected during the day. Our baby son began…
KKaitlin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My daughter Kenley has been coming here since she was 3 months old, I truly love this place and the employees! Its a good feeling knowing my child is with teachers who care about her and her well being while this momma is at work. I couldn't be more grateful for the girlies who have been there for Kenny!
AAlexis11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Wonderful people and program. Couldn't imagine sending my infant anywhere else as I have to be away from him to work. Truly, we adore Ms. Michaela and Ms. Dajah, as well as everyone else who floats through the baby rooms.
Meal preparationEducational servicesRest period regulation
MMorgan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My son has been at Childtime since he was 4 months old and we have had a great experience. Miss Dajah and Miss Michaela are his main teacher and have taken great care of him. We appreciate the updates and pictures throughout the day. The cameras are an extra bonus knowing that we can check to se what our little one is up to whenever we want!
IIntissar5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
"Choosing Childtime of Centerville was the best decision I’ve made for my two kids. The staff is so professional and they have a wonderful way with children. What sets them apart is how much they listen to the parents; they really partner with you in your child’s care. I went from being unsure about daycare to being…
We couldn't be happier with the care our son receives here. From day one, our 3 month old baby felt incredibly comfortable, smiling at Ms Michaela and Ms Dajah. This was the moment I felt so positive about having our son there. They are professional, kind, and so easy to work with. They truly go above and beyond just meeting basic needs. We get to see how our son is happy and engaged, and they let us know if he is having a rough day. We love the fun projects they do and the personal touch of having photos of all the children throughout the room. It feels like our son belongs in this little community.
Response from the owner · 7 months ago
Kazuko, thank you for sharing your experience with us! We are pleased to learn that your son feels comfortable and is doing well with Ms. Michaela and Ms. Dajah. It’s encouraging to see how their commitment and individualized approach contribute positively. We appreciate being involved in your son's journey and value your feedback.
E
Eric Wolf2 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
We studied and toured a number of local childcare facilities before deciding that Childtime felt right for us. Everyone was so kind and helpful right from the start, things have been going very smoothly, security seems good, and the app is a wonderful way to stay connected during the day. Our baby son began attending Childtime at the early age of 3 months, which was a little scary for us at the start, but his teachers Ms Dajah and Ms Michaela have been wonderful and after his first month, he already seems to be thriving with them. We are so very happy to have a safe and nurturing environment for our son! Thanks to everyone at Childtime - we would definitely recommend it to other parents!
Response from the owner · 7 months ago
Thank you, Eric, for sharing your experience with us. It's nice to learn that you felt welcomed and supported from the start. We're pleased to hear that your son is doing well with the team. Your recommendation is appreciated, and we value being part of your family's journey.
K
Kaitlin Jones1 reviewiTotal number of Google reviews Kaitlin has written across all businesses on Google Maps, not just this one.
My daughter Kenley has been coming here since she was 3 months old, I truly love this place and the employees! Its a good feeling knowing my child is with teachers who care about her and her well being while this momma is at work. I couldn't be more grateful for the girlies who have been there for Kenny!
Response from the owner · 7 months ago
Thank you, Kaitlin, for sharing your thoughtful review! We're pleased to learn that you and Kenley have enjoyed your time with us. It's great to know that our team has contributed to a comfortable atmosphere while you work. Your feedback is truly appreciated!
A
Alexis Bohman11 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Wonderful people and program. Couldn't imagine sending my infant anywhere else as I have to be away from him to work. Truly, we adore Ms. Michaela and Ms. Dajah, as well as everyone else who floats through the baby rooms.
Services: Meal preparation, Educational services, Rest period regulation, Service not listed
Response from the owner · 7 months ago
Thank you, Alexis! It’s great to hear that you and your little one have had a positive experience with us. The entire team is committed to providing support, and it’s wonderful to know they’ve impacted your experience. We value your feedback!
M
Morgan Joly2 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
My son has been at Childtime since he was 4 months old and we have had a great experience. Miss Dajah and Miss Michaela are his main teacher and have taken great care of him. We appreciate the updates and pictures throughout the day. The cameras are an extra bonus knowing that we can check to se what our little one is up to whenever we want!
Response from the owner · 7 months ago
Morgan, thank you for sharing your experience. It’s reassuring to know that the team been attentive to your son’s needs. We appreciate that you value the updates and the security offered by the cameras. Your feedback is important to us.
S
Sarah Montgomery4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
This daycare is where you want your children if you are looking to put your child into daycare for the first time or are thinking of switching. As a parent that came from another facility I cannot thank all the staff within this daycare that helps care for my babies each day. My mind is always at ease, I know they are taken care of I have never seconded guessed my decision, the bad experience at the last place walked us into this center.
Always clean, staff are amazing people.
Quick to notify if anything occurs.
Live camera feed of your babies.
Photos uploaded throughout the day.
User friendly app.
Come do a tour, once you see the facility it will speak for itself.
I would love to individually say names of all who I appreciate, but it’s the entire building of staff.
Special thanks to Ms. Dajah, Ms. Michaela, Ms. Nat and Ms. Raniya.
Y’all really do have the biggest hearts for all these babies here 🤍 Much love - Ari & Oaks momma
Response from the owner · 7 months ago
Thank you, Sarah, for sharing your experience with us. We're glad to learn that you and your children feel comfortable here. It's encouraging to hear that our team has contributed positively to your time with us. We value your feedback and are grateful to be involved in Ari and Oaks' journey. Wishing you all the best!
I
Intissar Elhani5 reviewsiTotal number of Google reviews Intissar has written across all businesses on Google Maps, not just this one.
"Choosing Childtime of Centerville was the best decision I’ve made for my two kids. The staff is so professional and they have a wonderful way with children. What sets them apart is how much they listen to the parents; they really partner with you in your child’s care. I went from being unsure about daycare to being 100% comfortable and happy. We love it here!"
Age group: Toddler (1–2 yrs), Preschool (3–5 yrs)
Response from the owner · 9 months ago
Intissar, thank you for sharing your experience with Childtime of Centerville! It’s great to learn that you feel secure and satisfied with the care your children are receiving. We appreciate your recognition of our team's professionalism and collaboration with parents, as it reflects our commitment to resourcefulness.
C
Chelsea Harrington9 reviewsiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Started taking my kids here since they were infants. Since then, I've watched them play and grow among their friends. Their teachers keep me informed of my kids' every milestone achievement and stumble along the way. I can't imagine entrusting my kids to anyone else in the area.
Price assessment: Reasonable price
Services: Meal preparation, Educational services
Response from the owner · 10 months ago
Thank you, Chelsea, for sharing your experience with us. It's encouraging to learn how your children have developed during their time here. We value the opportunity to support their growth and appreciate your confidence in our team.
K
Katie Krebs7 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Our family has been attending Childtime since fall 2023, and we have had a very positive experience as my younger son started at Childtime in the summer of 2025. The teachers and administrative staff are very passionate about what they do, and in the limited number of times we have had issues come up they have been very responsive and helpful. During a leadership transition time our toddler son’s classroom was having some biting issues, but Miss Jessica and Miss Hannah worked to increase supervision in the room and added additional toys to try to stop some of the conflict over the same items, ultimately resolving the issue to our satisfaction. Recently Miss Lee has been so positive and wonderful with my infant son, making it easier to leave him for my work day knowing he is in kind and loving hands. All of the teachers are great and show great patience with my rambunctious toddler! We enjoy the cameras that allow us to check in on our kids throughout the day, too!
Age group: Infant (under 1 yrs), Toddler (1–2 yrs)
Response from the owner · 10 months ago
Katie - Thank you so much for sharing your experience with us! We truly appreciate your trust and thoughtful feedback. Our team is committed to providing a caring, responsive environment, and it means a lot to hear how supported your family has felt—especially during times of transition. We’re grateful for the recognition of Miss Jessica, Miss Hannah, Miss Lee, and our entire staff for their patience, dedication, and care. Thank you for being part of our Childtime community!
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Tyler B4 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Childtime has been wonders for my wife and I, they have allowed our daughter to learn soooo much! Hannah is absolutely amazing, she’s always so sweet to our daughter and has helped her get more comfortable with daycare (it’s scary for a 3 year old) now at home our daughter always talks about Mrs. Hannah! :)
Response from the owner · 10 months ago
Tyler - Thank you so much for sharing this sweet feedback! We’re thrilled to hear how much your daughter has learned and how supported your family feels. Ms. Hannah truly has a special way of helping children feel comfortable and confident, and we love that your daughter talks about her at home. We’re grateful to be part of your family’s journey at Childtime!
