Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Childtime of Grand Ledge 4.8 out of 5 stars based on 66 reviews, highlighting the facility's cleanliness, structured educational activities, and the staff's attentiveness to children's developmental needs. Parents frequently praise the center's communication practices, including the use of an app for daily updates and live video, as well as the smoothness of drop-off and pickup routines. However, a pattern of criticism appears in low-star reviews regarding unresponsiveness to phone calls and emails after initial contact, along with concerns about perceived changes in staff demeanor when discussing specific child needs or enrollment fees.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
66 Google reviews we collected
Phrases our text analysis found in 52 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…achers (we love our infant room teachers) they love and care for our sweet girl and engage her in many educational activities to work her toward her d…”
“I would definitely recommend this center to others looking for care.”
“the teachers are kind and communicative, the administration is very involved, and the meals always sound delicious!”
“The administration has been very prompt, reliable, informative and hands-on and I love that they offer part-time options.”
“Once we mentioned our child had a speech delay we felt the tone of the director changed.”
“While it is hard to say goodbye to my daughter each day I trust she is getting the best care.”
“We were very thorough and picky in our search to find the best daycare for our daughter, especially since for her first two years she has strictly been at home.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Childtime of Grand Ledge for 1 kind of job. Pick one to see what they paid and said.
I was really satisfied with everything I saw on the tour at Childtime. I was last minute looking for a place for someone to watch my daughter before and after school. The director Ashlee made the transition smooth and easy. My daughter loves her time at the center and even already has a favorite teacher. The center…
As a first time working mom being apart from your newborn comes with big emotions. While it is hard to say goodbye to my daughter each day I trust she is getting the best care. Child time has some amazing teachers (we love our infant room teachers) they love and care for our sweet girl and engage her in many…
We were very thorough and picky in our search to find the best daycare for our daughter, especially since for her first two years she has strictly been at home. We absolutely love Childtime of Grand Ledge! I appreciate the security of the building, controlled parent access, & being able to check in on her and…
We utilize childtime for before and after school care - everyone is very friendly and our daughter enjoys spending time there. I love the technology they offer with the apps where we are notified when the school bus picks her up and when she is dropped off. We often receive updates on whether or not she ate a snack…
we’ve had nothing but a great experience in the time our daughters have attended Childtime. the teachers are kind and communicative, the administration is very involved, and the meals always sound delicious! highly recommend :)
My school aged son has had a great summer. They have great educational activities, field trips, and allows them to partake in fun for them!
| Job | Reviews | Category typical |
|---|---|---|
| Educational services | 19 | — |
4.8 ★★★★★ 66 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This is a great place. Highly recommend. Our daughter loves it!
Anna, thank you for sharing these kind words and for recommending us. We are glad to hear your daughter loves spending her time here, and we appreciate your trust in our team.
I was really satisfied with everything I saw on the tour at Childtime. I was last minute looking for a place for someone to watch my daughter before and after school. The director Ashlee made the transition smooth and easy. My daughter loves her time at the center and even already has a favorite teacher. The center is always available to answer my questions when needed. I would definitely recommend this center to others looking for care.
Paige, thank you for sharing your experience and for trusting us with your daughter’s before and after school care. We are glad to hear the transition with Ashlee went smoothly, that your daughter feels connected with her teacher, and that our team is there when you need us.
As a first time working mom being apart from your newborn comes with big emotions. While it is hard to say goodbye to my daughter each day I trust she is getting the best care. Child time has some amazing teachers (we love our infant room teachers) they love and care for our sweet girl and engage her in many educational activities to work her toward her developmental milestones. It’s very comforting to look at the cameras daily and see the posts her teachers make, it always gives me a chuckle or brings a smile to my face. The director is extremely professional and holds her staff to high standards, she is clearly well educated and passionate about early childhood education. If you are looking for a daycare I strongly recommend this one!
Cassandra, thank you for sharing such a thoughtful review and for trusting us with your sweet girl, especially as a first-time working mom. It means a great deal to hear that you feel supported by the infant teachers, reassured by our communication tools, and confident in the leadership and care at our center.
We were very thorough and picky in our search to find the best daycare for our daughter, especially since for her first two years she has strictly been at home. We absolutely love Childtime of Grand Ledge! I appreciate the security of the building, controlled parent access, & being able to check in on her and receive updates throughout the day on their Sprout About app. Her teachers are very kind, patient, & caring, and I feel completely comfortable knowing she's in good hands while she's there. I also love how they offer extra curricular activities such as soccer, yoga & spanish classes! The administration has been very prompt, reliable, informative and hands-on and I love that they offer part-time options. We're excited to warch our daughter grow, learn, & thrive here over the next few years before she heads off to Kindergarten 💜
Kayla, thank you for sharing such a thoughtful review and for trusting Childtime of Grand Ledge after your daughter’s first years at home. We are grateful for the chance to support her growth, learning, and friendships, and we look forward to being part of her journey toward kindergarten.
I was skeptical at first. Not because I didn't trust the facility or the staff, but because, for the first time, the well-being of my little lady was in the hands of people who were, essentially, "strangers" to us. Looking back now, I can honestly say I couldn't have gotten luckier with those "strangers." The staff at Childtime have been absolutely phenomenal. We've been to another daycare facility before, and we've also heard plenty of stories about other places along the way. From the very beginning, Childtime and its staff have treated my family incredibly well and have given us a level of comfort and trust that means more to us than I can really put into words. What really stands out to me is how much my little lady genuinely loves the people who care for her. She talks about her teachers and the staff at home, talks about them over the weekend, and even makes them artwork to bring in the next day. As a parent, seeing your child excited to go to daycare and genuinely attached to the people caring for them is an incredible feeling. It tells me that she isn't simply being "watched" while we're away—she feels cared for, valued, and loved. Initially it was difficult to drop her off, now it's become difficult to pick her up as she wants to stay there all day. The facility itself is wonderful as well. The activities and offerings are fantastic, the daily structure is great, and the grounds have always been clean, well-maintained, and inviting. If you're looking for a daycare where your child will receive more than just supervision—where they will be cared for, nurtured, taught, encouraged, and genuinely played with—then I can't recommend Childtime enough. As a parent, knowing that my little girl is happy, safe, learning, and cared for while she's there means everything to me.
James, thank you for sharing such a heartfelt reflection on your experience and your daughter’s relationship with her teachers. It means a great deal to our whole team to know she feels happy, safe, and cared for, and we’re honored to be part of your family’s routine.
We utilize childtime for before and after school care - everyone is very friendly and our daughter enjoys spending time there. I love the technology they offer with the apps where we are notified when the school bus picks her up and when she is dropped off. We often receive updates on whether or not she ate a snack as well. I'd recommend anyone needing a place for their child to go before and after school to use Childtime. I know she is well cared for in the limited time she spends there before and after school.
Travis, thank you for sharing such kind feedback about your before and after school care experience with us. It means a lot to know your daughter feels happy and well cared for here, and we’re glad the app updates help you stay connected to her day.
we’ve had nothing but a great experience in the time our daughters have attended Childtime. the teachers are kind and communicative, the administration is very involved, and the meals always sound delicious! highly recommend :)
Ali, thank you for sharing this lovely feedback about your daughters’ experience at Childtime. We’re glad to hear our teachers, administration, and meal program have helped your family feel supported, and we truly appreciate your recommendation.
My school aged son has had a great summer. They have great educational activities, field trips, and allows them to partake in fun for them!
Angela, thank you for sharing this kind review. We are glad your school-age son has had such a positive summer with engaging educational activities, field trips, and plenty of fun, and we appreciate your trust in our team.
I can’t say enough good things about Childtime. We’re grateful for the love and care our child gets. The teachers are amazing and genuinely care about the kids. They make our child smile and laugh and she gets excited to see them for drop offs in the morning. Not to mention how seamless drop offs and pickups are. It’s comforting know how well taken care of and safe our child is. We constantly get photo updates and are in the know. Thanks to the best team.
Katie, thank you for sharing these kind words about Childtime and our teachers. It means a great deal to know your daughter feels happy, safe, and excited to come each day, and we’re grateful for your trust in our team.
I highly recommend Childtime of Grand ledge. Staff is so kind and friendly. Director is very helpful and attentive. Building is so clean . Just a all round great center.
Kerri, thank you so much for your kind words and recommendation of Childtime of Grand Ledge. We are glad to hear you feel supported by our director and staff and that our clean, welcoming environment has been a great place for your child to learn and grow.
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
