Google reviewers rate Childtime of Laguna Niguel 4.9 out of 5 based on 62 reviews, with the owner responding to 84% of feedback. Parents frequently praise the clean facility, included meals, and daily photo updates that ease separation anxiety. Staff are described as patient and communicative, fostering a safe environment for infant and toddler development. However, one recurring criticism involves high staff turnover, particularly among directors and teachers in the toddler rooms, which some families found disruptive.
Google rating: 4.9 out of 5 from 62 reviews (97% five-star).
Reviews on this page: 62 Google reviews (61 with written comments, 3 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: September 22, 2026.
Service: Nursing Home serving Laguna Niguel, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
62 reviews on Google
5★60
4★0
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are so patient with her and treat her as their own.”
“I would highly recommend Childtime Daycare to any family looking for a loving and safe place for their little one.”
“We’ve had such a wonderful experience at Childtime of Laguna Niguel!”
“You can tell how much they genuinely care about the children and their families.”
“After visiting Childtime, we immediately knew this was where we wanted him to be.”
“His speech was a bit delayed when he started and now he’s doing so great!”
“Communication is great, and I love getting updates throughout the day.”
People customers mention
Ursula13 reviews
Ivette8 reviews
Piyali7 reviews
Maty6 reviews
Marlo6 reviews
Maddy6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Brittany Heckman4 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
We absolutely love Childtime and are so happy with our experience here. As 2 full time working parents, both of our sons started here when they were 4 months old, now 3y/o and 1y/o.
When we were initially looking for childcare for our first son, we toured several places. After visiting Childtime, we immediately knew this was where we wanted him to be.
What made our decision easy:
- Thoughtful lesson plans that were shared with us at the beginning of each week. Even at the infant level. Both boys have learned so much, from the start of their time here.
- The teachers and staff are amazing. They truly care about the kids. I didn't have to worry after dropping them off. I always felt comfortable and confident knowing they would take great care of my babies. I have to mention Ms. Maty in the infant room, Ms. Ursula in the toddler room, Ms. Fay in the two's room, and Mr. Josh. My boys absolutely love them (and so do I).
- The App/camera. I'm able to watch my boys on the live camera constantly. They also provide real-time updates; diaper changes, meal times, nap timeframes, sending photos of activities they're doing.
- Food and diapers are included which makes life a lot easier.
Services: Meal preparation, Educational services, Rest period regulation
Age group: Infant (under 1 yrs), Toddler (1–2 yrs)
Brittany, thank you for sharing such a thoughtful review and for trusting us with your boys from such a young age. We are grateful for your kind words about our lesson plans, app, and especially the team, and we’re honored to partner with your family through these important early years.
Breanna partida2 reviewsiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
Love childtime for taking good care of my daughter. They are so patient with her and treat her as their own. Ms Ivette and Ms Marlo are the sweetest people in the front and the teachers are amazing at their job:) As a first time mom they have made me feel so comfortable knowing my daughter is safe in their care.
Breanna, thank you for sharing such kind words about Childtime and our team. It means a lot to know that, as a first-time mom, you feel comfortable and confident in our care, and we will be sure to share your appreciation with the team.
Brianna L1 reviewiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Childtime is a great place to bring your child, the staff are exceptional in taking care of the children, the school is always kept clean, and keep the children well engaged in various activities and with each other.
Response from the owner · a month ago
Thank you, Brianna, for sharing such thoughtful feedback about Childtime and our team. It means a great deal to know you trust us to keep your child well cared for, engaged, and in a clean, welcoming environment each day.
Estrella Trujillo1 reviewiTotal number of Google reviews Estrella has written across all businesses on Google Maps, not just this one.
Absolutely love child time at Laguna niguel! They care for my little girl with such patience,passion and love. Last day care my girl never got used to her teachers after being there for months! Here she loves and knows everyone! Super clean, friendly and the best part is the cams so you can see your little one! So helps with the anxiety as a first time mother
Response from the owner · a month ago
Estrella, thank you for sharing such kind words about Childtime Laguna Niguel and your little girl’s experience. We’re so glad she feels at home with her teachers and that the clean environment and classroom cameras help you feel comfortable and supported as a first-time mom.
Vazquez Madariaga1 reviewiTotal number of Google reviews Vazquez has written across all businesses on Google Maps, not just this one.
Excelente servicio
Me gusta como cuidan de mis hijas
Las notificaciones que mandan a diario ayudan mucho a mantenerme tranquilo , así se que las están cuidando bien
Response from the owner · a month ago
Muchas gracias por compartir su experiencia, Vazquez Madariaga. Nos alegra saber que se siente tranquilo con el cuidado que brindamos a sus hijas y que las notificaciones diarias le ayudan a mantenerse informado; seguiremos trabajando para ofrecerles a usted y a su familia la mejor experiencia posible.
Niyayesh Rahimi1 reviewiTotal number of Google reviews Niyayesh has written across all businesses on Google Maps, not just this one.
I have been coming at Childtime daycare with my son, Brandon for the past 2 years. The teachers are very kind to the children. The environment is very safe, and positive and I can see how much Brandon has learned during his time in there . I’m so grateful that I found this place where I feel my son is supported & encouraged to learn and grow.
To Brandon’s TK teacher, Ms. Piyali, Thank You so much for all the LOVE you give him and other children in your classroom every day. I truly appreciate the time and effort you put into helping Brandon learn and feel confident in the class … I’m so grateful for everything she does for him…💕
I would also send my special thanks to the director, Ms. Ivette and the assistant director Ms. Marlo for all their hard work, care and making this daycare such a wonderful place for children and families.🌹Thank You to the entire team for everything they do for children & their families as well. I would highly recommend Childtime Daycare to any family looking for a loving and safe place for their little one.
Response from the owner · a month ago
Niyayesh, thank you for sharing such thoughtful words about Brandon’s experience over the past two years. We are grateful for your trust and are proud of the care and support our entire team provide as Brandon continues to learn and grow.
nooon Mohd4 reviewsiTotal number of Google reviews nooon has written across all businesses on Google Maps, not just this one.
We’ve had such a wonderful experience at Childtime of Laguna Niguel! The office staff and teachers are truly amazing; they are warm, attentive, professional, and always make time the children! You can tell how much they genuinely care about the children and their families. All the staff create such a welcoming and caring environment, and we are very grateful to be so close to this wonderful center!
Thank you for sharing such kind words about Childtime of Laguna Niguel and our team. It means a great deal to us to know you feel welcomed, supported, and close to a caring environment for your child, and we are grateful for the trust your family places in us.
Tommy Byrnes7 reviewsiTotal number of Google reviews Tommy has written across all businesses on Google Maps, not just this one.
Ms. Ivette and her staff are the best in the business. As new parents to a 5-month old, we were filled with fear and dread dropping our daughter off. We toured other daycare centers, and settled on this one for it's unparalleled natural lighting in the classrooms, it's favorable child-to-teacher ratio, and for the access to live stream the action every day. Then we got to know the staff, and they got to know our daughter and the rest was history. Every morning started with a hug, a snuggle, and a smile. There's no greater gift than knowing your child is safe, is loved, and is learning every single day. We love Childtime of Laguna Niguel!
Response from the owner · 2 months ago
Tommy, thank you for sharing this thoughtful review and for trusting Ms. Ivette and our team with your daughter. It means a great deal to know that your family feels safe, supported, and connected each day, and we are honored to be part of her early learning journey at Childtime of Laguna Niguel.
madalyn aleman1 reviewiTotal number of Google reviews madalyn has written across all businesses on Google Maps, not just this one.
Childtime has such a warm and caring environment! The staff is friendly, attentive, and cares a lot about the children’s growth and happiness. It’s comforting knowing the kids are safe, learning, and having fun every day. Highly recommend!
Response from the owner · 5 months ago
Thank you for sharing these thoughtful words about Childtime and our team. It means a great deal to know you feel your children are safe, supported, learning, and enjoying their time with us, and we appreciate your recommendation and trust in our school.
Peter Gomez1 reviewiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
We’ve had a great experience for the last couple of months. The staff is friendly, caring, and always welcoming. My son loves going there and is always happy to see his teachers and friends.
We really appreciate the safe and positive environment, and it’s been great seeing him learn and grow. I would definitely recommend Childtime of Laguna Niguel to other families looking for a daycare they can trust.
Response from the owner · 5 months ago
Thank you for sharing this thoughtful review and for trusting Childtime of Laguna Niguel with your son’s care and early learning. It means a great deal to know he feels happy, safe, and excited to learn with his teachers and friends, and we truly appreciate your recommendation to other families.
