This place is horrible. I paid for a consult they tried to get me for a 6 month treatment plan charging my insurance like $7k and me $1200. I cancelled immediately and 6 weeks later they charged my account and said they can’t do anything at the location and I have to call an 800 number and been on hold for almost 2 hours now - DO NOT GO HERE! There is a reason the chiropractor here has to drive hours to work, they done scammed everyone in their local area.
Chiro One Chiropractic & Wellness Center of Springfield
Chiro One Chiropractic & Wellness Center of Springfield at a glance
Reviewers describe the staff as friendly and knowledgeable, noting that patients feel heard and respected during chiropractic adjustments and physical therapy sessions. Many highlight the clinic's comprehensive approach to wellness, including home exercises and lifestyle guidance, which helped with conditions like sciatica, migraines, and posture. However, low-star reviews cite significant wait times and billing issues, specifically regarding unexpected charges and difficulty resolving account cancellations over the phone.
- Google rating: 4.9 out of 5 from 71 reviews (97% five-star).
- Reviews on this page: 71 Google reviews (52 with written comments, 2 with photos).
- Owner responses: the business replied to 63% of reviews.
- Most recent review: August 31, 2026.
- Service: Wellness Center serving Springfield, Illinois.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
The staff is amazing here. If you’re nervous about chiropractic care they will ease your mind and get you truly feeling better on a daily basis. You’re not just another patient for them and it shows they genuinely care. Making the decision to go to that first appointment was one of the best I’ve ever made!
Adjustments helped relieve my SI Joint issue and keeps me going at 54
Thank you so much for sharing this experience with us!
Bob,Blake,the entire crew is amazing, I pop and crack in like 30 spots when they’re done
We're truly grateful for your kind words!
Excellent place for Adjustment super friendly, always greeting you with a smile amazing service.
We're delighted you had a great experience with our friendly team and top-notch service! Your warm words motivate us to continue creating a welcoming atmosphere. Looking forward to seeing you again soon! Keep smiling and stay well!
Dr. Blake provides wonderful care. Trusting your chiropractor is imperative to care and I trust him immensely! He is knowledgeable and always explains what he is doing. Lana is also a pleasure to deal with. They are pleasant and it’s a delight to go to my appointments, not only because I know I will feel much better physically, but they just make me smile. If you are looking for chiropractic care, this is the place!
Hi Heather! We’re so grateful for your glowing review. It’s wonderful to hear that you enjoy your visits with Dr. Blake and Lana. We’re dedicated to making every experience enjoyable and beneficial. We’re always here to assist you on your health journey! 🌟
I began therapy with them for pinched nerves in my neck. After my therapy regimen I have full range again. I’m very pleased and the staff are friendly group that make you feel welcome every time (even though I’m grumpy most days after work)
Hi DeAnna! We're overjoyed to learn about your incredible improvement, and that our team made you feel right at home. Your kind words mean the world to us, especially knowing how much your neck has improved. We can't wait to see you again, regardless of how your day was! 😊
These people actually care about you the moment they meet you and you get that feeling immediately. And they do whatever they can to help you in any way possible and I really mean whatever they can to help you. And to top it all off they are some of the best chiropractors in the country and can prove it. I mean you are really getting exceptional care and treatment here. And nothing feels rushed or forced they genuinely just want to help people any way they can. Also the front desk lady is exceptional as well super nice super sweet super helpful amazing character and she as well will do anything in here power to help you in any way possible. And if you feel weird about your chiropractor being a girl or a guy they have both genders there as chiropractors so you could be as comfortable as possible and they are both like I said top chiropractors so you are in great care regardless. I just left my first session today and I had dr.Ferris the woman and she was amazing I mean really top tier service and customer care in my opinion and I’m a hard grader when it comes to customer service and I couldn’t be happier with her as my dr. I recommend this place for everyone if you are serious about helping your body 10/10
Hi T.Estill.20! We're absolutely delighted to know that you felt truly cared for during your visit and appreciated our team's dedication. It’s wonderful to hear your positive experience with Dr. Ferris and the warm welcome from our front desk. Thank you for your kind words and for recommending us so highly. Can't wait to see you soon!
If you are looking for a Caring, Loving, & Wise Chiropractor!! You need to come to Chiro One Chiropractic Center of Springfield!! I have been suffering from a herniated disc in my neck. Which i had a plate & screws put in back in April. DR Blake has helped me to get my mobility back in my neck & back. My previous Chiropractor didn't help me as much. I went to him for 10yrs & I've gone to Chiro One for almost a yr & I feel so much better. Since I have started with Chiro One. I couldn't look over my shoulders w/o severe pain. Now I am able to do it with no pain!! I truly love Dr Blake!! Him & his team are truly Amazing!! ❤️
Hello Sheryl! We're incredibly thankful for your kind words and for sharing your story with us. It's wonderful to know that Dr. Kuban and our team could help improve your mobility and relieve your pain. Your comfort and recovery are very important to us, and we're delighted to have made a positive difference for you. Looking forward to continuing this journey towards better health with you! ❤️
Dr. Blake at Chiro One Chiropractic & Wellness Center was a great recommendation for myself and I would love to recommend him to others! He definitely is honest, experienced and will make you feel comfortable in whatever situation.. Thank You Dr Blake!
Hi Sarah! We deeply appreciate your fantastic feedback. It's wonderful to know that Dr. Blake made your experience so positive and comfortable. We hope to continue supporting you on your wellness journey. Remember, we're always here for you!
Chiro One Chiropractic & Wellness Center of Springfield on Google Maps →
Business details
- Address: 3409 Freedom Dr Ste 150A, Springfield, IL 62704
- Phone: (217) 393-9057
- Website: chiroone.com
- Service area: Springfield, IL