Chisholm Tails Dog Grooming LLC

We take our dog here very often it's truly an amazing experience and outcome

I've been bringing my doggo to these guys for a few yesrs now, and they are awesome! They do a great job and you just cant beat the price!

It breaks my heart to give this place a one star. I expressed my unhappiness ONE TIME and was fired as a client, after using there services for 3 years. Below is pictures of Sophia. This did not need to come to this. I wish them the best, but if you are a customer don't give feedback. Here are the text messages: Chisholm Tails: I would like to recommend any of our other local groomers for you. Chisholm Creek, K’s Parlor, Kimmies, Paw Prints or Backroads Grooming are all great local choices you could try and still support small business folks. They may be a better fit for your budget and schedule. As I stated our prices will be increasing in January and I don’t think you value our time, skill or the products we use to justify our prices. We would not ever cut corners or rush through your grooming either. The time they spend here is to make sure they are comfortable and enjoy the process. We have an impeccable safety record and this is because we clean and sanitize every tool after every groom and clean and disinfect after any potty accidents. We have never had skin infections or kennel cough at our location. We do not have injuries or cuts or razor burn after any grooming. All this is because of the time and dedication we provide to each client. We are not a chop shop and cannot offer you any faster service. If you were only unhappy with the style of groom or length we could work with that to make sure you are a happy customer, however you have stated how unhappy you have been for some time about everything. It is for these reasons we feel it is best you find a groomer that can for you. Again, it is with regret and apologies that we will no longer be your groomers. Thank you ChisholmTails MY REPLY It took me a little while to respond to your text. I was feeling a bit down after my mom read it and said she fired you! However, after reading your message again today, I can see that you have some heavy thoughts and feelings on your mind. So, here’s a big virtual hug coming your way! Your business means everything to you, and I truly recognize that. Now, here’s my new take on your message: Just a friendly reminder that grooming is not a sprint; it's a marathon, and we take immense pride in our work with your furry friends! Over the past three years, your pets have become a beloved part of our grooming family. I apologize that Sophia’s haircut ended up a bit shorter this time; I’ll make a note of that for future reference! Also, please be aware that our prices will be increasing in January. Do to the rise in product prices, but we sincerely hope to continue seeing you at ChisholmTails. Thank you for supporting local businesses; you are the reason we can provide A+ service! Your next appointment is set: October 12, 2024 at 8am sharp. If you ever need help wording a reply, I’d be glad to help out. I can tell you are a passionate person and sometimes that can come off harshly. THIER REPLY Chisholm Tails: Thank you Christy, we appreciate your feedback. All future appointments have been canceled. We have suggested a few other grooming salons that may be better suited to meet your expectations as explained. Thank you for your support the past few years. We wish you all the best. ChisholmTails

Chisholm Tails honestly treats your dog like it's their own. They do such a great job on Grooming our dog. We are never disappointed. On top of that, the Ready photo the send you every time is great. Couldn't ask for better people to groom and take care of our dog at the same time

Wonderful people that you and your dog will love ❤️

Excellent job on our dogs

I have been taking my dog their for year's and it's always outstanding service. Hands down the best grooming service around.

Please forgive me for giving you a two star review. I totally got the wrong dog groomers! You were so understanding when you call after I left the nasty message on your answering machine. I took 3 dogs to be groomed and all 3 now has kennel cough.

Nice and friendly. Do a great job on my dog. Highly recommend

Awesome place to take your dogs for grooming. Very clean, always trimmed up perfectly. Great customer service & priced fairly.