Tutoring service · Chicago, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%74+5.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 115 tutorsiPosition by Experts Score among all companies we track in this category. · better than 31%
4.8★★★★★99 Google reviews · 3 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Chitown Tutoring & Test Prep 4.8 out of 5 based on 99 reviews, with the owner responding to 97% of them. Customers frequently praise the structured approach to test preparation for exams like the CPS HSAT, noting clear communication, punctuality, and personalized instruction that improved student performance. One recurring criticism involves a dispute regarding the cancellation process, where a customer alleged unprofessional communication from the owner despite the tutor’s professionalism.
Google rating: 4.8 out of 5 from 99 reviews (92% five-star).
Reviews on this page: 99 Google reviews (92 with written comments).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 29, 2026.
Service: Tutor serving Chicago, Illinois.
Data from Google, last updated November 2, 2026.
Score profile vs other tutors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Chitown Tutoring & Test PrepTutors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chitown Tutoring & Test Prep: 87/100 on this factor. Category median: 96.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chitown Tutoring & Test Prep: 87/100 on this factor. Category median: 96.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chitown Tutoring & Test Prep: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chitown Tutoring & Test Prep: 99/100 on this factor. Category median: 90.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chitown Tutoring & Test Prep: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chitown Tutoring & Test Prep: 74/100 on this factor. Category median: 72.B
74
Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
4.8of 5
5 stars9192%
4 stars55%
3 stars11%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
99%praise
Praise12899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price528%
Reasonable1267%
Overpriced00%
Not sure16%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4132%
Would recommend3023%
Speed & response2116%
Communication1612%
Quality & results1512%
Honesty & trust54%
Price & value11%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His tutor has been very helpful with his high school courses of Algebra and Physics.”
“We highly recommend ChiTown Tutoring to families looking for knowledgeable, attentive, and dedicated support.”
“Brinee was patient, punctual and development focused.”
“…roughly, understand our son’s needs, answer all of our questions, and clearly explain what it takes to be successful on this exam.…”
“e we even signed up, Siri, the Founder, took the time to meet with us thoroughly, understand our son’s needs, answer all of our questions, and clearly…”
“He is patient, clear, and genuinely committed to helping students understand their work.”
“Fair pricing.”
People customers mention
Siri23 reviews
Omene3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chitown Tutoring & Test Prep for 1 kind of job. Pick one to see what they paid and said.
PPatrice5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Hi 👋, my name is Patricia Covington. My grandson is currently in the program (Chitown Tutoring). His tutor has been very helpful with his high school courses of Algebra and Physics. His tutor is making the courses more understandable. And my grandson looks forward to his sessions.
So , thank you Chitown…
Reasonable priceService not listed
AAlice3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Siri was an amazing tutor! He helped my son tremendously on improving his English section on the ACT exam (pre-ACT 28 to ACT 35!). Siri provided weekly summary and updates on progress during the 8 week sessions and it helped me understand how I can support my son! He was very responsive whenever I had questions! Highly recommend!
Reasonable priceService not listed
CCarolLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Mr. Siri was very accommodating to our requests and very effective in teaching and providing good homework material. His listening and communication were superb. His agency is organized and systematic. I highly recommend Chitown Tutoring and Test Prep.
SSharonLocal Guide · 63 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My son had 20hrs with Brianna to help prepare for the CPS entrance exam. He comes from a Catholic school backgroud so it was a bit of an adjustment for him. I'd encourage all parents to start ASAP. We crammed 20hrs in about a month, 5hrs a week. He really learned a lot from Brianna, she has introduced many different…
AAnantharajahLocal Guide · 62 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We worked with Brinee Conley for tutoring our child. Brinee was patient, punctual and development focused. Ultimately, our child performed well in the exam due to this.
Reasonable priceService not listed
WWalter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
With Chitown's help preparing me for the HSAT, I scored a 900 on the exam and got into Walter Payton College Prep. Many thanks to the tutor who helped me get into the best highschool in Chicago!
Hi 👋, my name is Patricia Covington. My grandson is currently in the program (Chitown Tutoring). His tutor has been very helpful with his high school courses of Algebra and Physics. His tutor is making the courses more understandable. And my grandson looks forward to his sessions.
So , thank you Chitown Tutoring for the direction and purpose for learning.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 days ago
Patrice, thank you for sharing your experience. We are so glad your grandson is finding Algebra and Physics more understandable and that he looks forward to sessions. Hearing this encourages our team to keep supporting students’ progress and motivation. We appreciate your kind words and trust in Chitown Tutoring.
A
Alice Yeh3 reviewsiTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Siri was an amazing tutor! He helped my son tremendously on improving his English section on the ACT exam (pre-ACT 28 to ACT 35!). Siri provided weekly summary and updates on progress during the 8 week sessions and it helped me understand how I can support my son! He was very responsive whenever I had questions! Highly recommend!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Alice, thank you for sharing such encouraging news. We’re thrilled Siri’s tutoring helped your son raise his English score from a pre-ACT 28 to a 35, and that weekly summaries and prompt responses helped you support him. Your recommendation means a lot to our team.
C
Carol ChowLocal Guide · 14 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Mr. Siri was very accommodating to our requests and very effective in teaching and providing good homework material. His listening and communication were superb. His agency is organized and systematic. I highly recommend Chitown Tutoring and Test Prep.
Response from the owner · 3 weeks ago
Carol, thank you for sharing such positive feedback. We are pleased Mr. Siri could accommodate your requests and provide effective teaching and helpful homework. It means a lot to hear our communication and organization made a difference. We appreciate your recommendation of Chitown Tutoring and Test Prep.
S
Sharon SelebLocal Guide · 63 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
My son had 20hrs with Brianna to help prepare for the CPS entrance exam. He comes from a Catholic school backgroud so it was a bit of an adjustment for him. I'd encourage all parents to start ASAP. We crammed 20hrs in about a month, 5hrs a week. He really learned a lot from Brianna, she has introduced many different areas of math to him he's never seen before. I highly recommend her and ChiTown Tutoring!
Response from the owner · 4 weeks ago
We appreciate you sharing this, Sharon. It is wonderful to hear Brianna helped your son bridge the gap and explore new areas of math. Thank you for recommending our team and for the reminder about starting early. We will share your praise with Brianna. We look forward to supporting more students as they prepare.
A
Anantharajah AnanthakumarLocal Guide · 62 reviewsiTotal number of Google reviews Anantharajah has written across all businesses on Google Maps, not just this one.
We worked with Brinee Conley for tutoring our child. Brinee was patient, punctual and development focused. Ultimately, our child performed well in the exam due to this.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 weeks ago
We appreciate you sharing this feedback about Brinee Conley. Hearing that her calm, reliable and growth-oriented approach helped your child perform well on the exam means a lot to us. We will pass along your kind words and are glad we could assist.
P
P T5 reviewsiTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
ChiTown Tutoring has been amazing, and we are so grateful to have our son enrolled in their CPS high school entrance exam preparation program. From the very beginning, they have been incredibly attentive, responsive, and thoughtful. I also appreciate the ongoing updates on my son’s progress.
Before we even signed up, Siri, the Founder, took the time to meet with us thoroughly, understand our son’s needs, answer all of our questions, and clearly explain what it takes to be successful on this exam. His knowledge, attention to detail, and personalized approach helped us decide that we were in the right place. I had researched test prep centers for weeks and there was no doubt that we would sign up with Chi Town Prep.
Their understanding of the CPS high school entrance exam truly sets them apart from everyone else. Other places I called seemed to take a one size fits all approach and ignore that each student is different. The exam is so important for so many families and Siri understands that. Graham is our tutor and we feel so fortunate to have him working with our son. We highly recommend ChiTown Tutoring to families looking for knowledgeable, attentive, and dedicated support. A+++ all the way.
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
We appreciate your thoughtful review and are thrilled our personalized approach and progress updates gave you confidence. We will share your praise with Siri and Graham. Your recommendation means a lot and inspires us to keep providing attentive, dedicated support.
W
Walter Chen1 reviewiTotal number of Google reviews Walter has written across all businesses on Google Maps, not just this one.
With Chitown's help preparing me for the HSAT, I scored a 900 on the exam and got into Walter Payton College Prep. Many thanks to the tutor who helped me get into the best highschool in Chicago!
Response from the owner · 4 months ago
Thank you for your kind words, Walter! Earning a perfect 900 on the HSAT and gaining admission to Walter Payton College Prep is an outstanding achievement. We are honored to have supported you on your journey and thrilled to see your hard work pay off. Congratulations, and we wish you continued success in high school and beyond! 🎉📚
A
Ahmad Filsoof5 reviewsiTotal number of Google reviews Ahmad has written across all businesses on Google Maps, not just this one.
We've had an amazing experience with several experienced and knowledgeable tutors at Chitown Tutoring for our 10 year old. The tutoring sessions are very well structured, organized, and have made a big difference. Thank you!!
Price assessment: Great price
Response from the owner · 4 weeks ago
Thank you, Ahmad, for the wonderful review. We are thrilled our well structured sessions and knowledgeable tutors have made a meaningful difference for your 10-year-old. We'll share your kind words with the team and look forward to supporting your child's continued progress.
J
Joyjyoti DebLocal Guide · 14 reviewsiTotal number of Google reviews Joyjyoti has written across all businesses on Google Maps, not just this one.
The coaching provided by chitown for CPS HSAT exam and the mock tests helped my daughter to crack to the two most prestigious schools in the city. I am very happy with their coaching method and especially the mock exams
Price assessment: Great price
Response from the owner · 4 weeks ago
We're thrilled your daughter secured places at two of the city's top schools. It's wonderful to know our coaching approach and mock tests helped, and we appreciate you sharing this success. We'll share your praise with the team and look forward to supporting more students.
O
Osei Omoike1 reviewiTotal number of Google reviews Osei has written across all businesses on Google Maps, not just this one.
Siri was a phenomenal tutor, I highly recommended his services. Easy to work with, and very helpful from the kids perspective and personable. Thank you again. I will use this only moving forward.
Response from the owner · 4 weeks ago
Thank you, Osei. Hearing that Siri was personable and effective for your child means a lot to us. We are honored you plan to continue with us and look forward to supporting your child's progress.
