Customers frequently praise the knowledgeable staff for their patience, friendly communication, and efficient handling of CPAP fittings and medical supply orders. However, several reviewers criticize the billing department for inconsistent invoices, incorrect charges, and poor responsiveness to payment inquiries. Additionally, some complaints highlight slow product delivery and a lack of detailed equipment instructions upon pickup.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
SID was great helping me get some medical supplies figured out and a wealth of knowledge. I'd definitely recommend him.
Thank you for the good review. Sid is great at his job and loves helping people. If you have any questions let us know so we can help. Have a blessed day.
I called around to various Medical Supply places and this one was clearly the friendliest and most helpful of the ones I spoke to. Aurora waited on me when I arrived and was kind, friendly, and helpful. The whole experience went smoothly and I would highly recommend them.
Thank you so much for the kind words. Medical supplies are not always fun to get and we try to help everyone make informed decisions. If you have any questions or need anything please let us know. Have a blessed day.
Aurora really went above and beyond for me today. She spent extra time and energy to get everything through insurance for my ankle boot in just a few hours. She was so kind and personable. Y’all have quite a gem in Aurora!
Thank you for the kind words. Aurora is a great part of our team. If we can help with anything let us know. Have a blessed day.
Went to buy a knee brace and the lady that worked there came outside to me to be fitted for a brace. She was very nice and helpful to my husband. She went out of her way to help.
Thank you for the great review. We strive to provide quality service. If you have questions or need help let us know. Have a Blessed Day.
First time ever we used them. We got a walking boot for my sister and I would say I highly would recommend choice medical supply over Hendricks medical supply. Choice medical is very nice gets you in and out in a timely manner.
Thank you Trinity. We strive for great customer service. If you have any questions let us know. Have a Blessed day
We needed a large leg Walker and Ty Adams was very helpful during our time of need, with one day service. 5 star see and more! Aurora was patient and kind with me during our conversation with my impatience. 💗
Thank you for the good review. If you need more help let us know. We are here to help. Have a blessed day.
Very helpful staff. I have always had great service here.
Thank you for the great review. If we can help with anything please let us know. Have a blessed day
Excellent help. Explained everything
Thank you for the great review. If you have questions let us know. We are here to help. Have a blessed day.
I had to get a CPAP for the first time, I was so nervous. But luckily Sid was so amazing! He was super nice, gave so much info and just made me feel more comfortable about it. Definitely recommend them!
Thank you for the kind words. We know getting a CPAP can be stressful. If you questions or concerns please call us anytime and set up an appointment so we can help. Have a blessed day.
Very helpful and efficient. Bob Moore
Thank you for the great review. If you have questions let us know so we can help. Have a blessed day.