Christopher Harrell, Attorney at Law, PLLC at a glance
Google reviewers rate Christopher Harrell, Attorney at Law, PLLC 4.7 out of 5 based on 150 reviews, with the owner responding to 15% of comments. Clients frequently praise the firm's professionalism, clear communication, and successful handling of disability and custody cases, noting that staff gather medical records and explain legal processes thoroughly. However, several low-star reviews criticize the office for failing to return phone calls or messages, while others describe interactions as rude or unhelpful during initial consultations.
Google rating: 4.7 out of 5 from 150 reviews (91% five-star).
Reviews on this page: 150 Google reviews (132 with written comments, 1 with photos).
Owner responses: the business replied to 15% of reviews.
Most recent review: November 3, 2026.
Service: Arbitration Service serving Louisville, Kentucky.
Data from Google, last updated November 10, 2026.
Star ratings
150 Google reviews we collected
4.7of 5
5 stars13691%
4 stars32%
3 stars11%
2 stars11%
1 star96%
Praise vs complaints
Phrases our text analysis found in 132 written reviews
97%praise
Praise20997%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6430%
Would recommend5525%
Communication3315%
Quality & results2612%
Speed & response209%
Honesty & trust136%
Price & value52%
What customers talk about
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris was very professional and very easy to work with.”
“He is extremely rude and unhelpful.”
“Great experience and I would definitely recommend Chris for disability claims”
“Chris Harrell and his staff are all amazing and I cannot recommend them enough.”
“He is his staff are very professional and explained how the process works.”
“He was very thorough in explaining the whole process to us.”
“Worse, it was continually humiliating to go to doctor after doctor and many specialists for treatment, feeling awful and returning home feeling worse.”
“He took the time to understand our concerns and addressed them quickly and professionally.”
“I could not have gotten through it without him honestly.”
“He is through, to the point and will provide an accurate and reasonable expectations as to the outcome.”
People customers mention
Security5 reviews
Judge3 reviews
Niki3 reviews
Rachel3 reviews
Disability3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Chris was very professional and very easy to work with. Everything was handled over the phone so I didn’t have to go anywhere. Great experience and I would definitely recommend Chris for disability claims
Response from the owner · 6 days ago
Thanks Roger! We work hard to try to make this difficult process as easy for clients as possible. We are thrilled to have earned your trust!
Gene Gallon Jr.2 reviewsiTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Christopher Harrell is an excellent disability attorney. He is his staff are very professional and explained how the process works. Very pleased with the outcome of my SSDI case and it was solved in my opinion record time. Highly recommend !!!
Response from the owner · a month ago
Thanks Gene! The time that Social Security takes to process a case can be very mysterious to me. We do our best to get everything that they need and request to them as soon as possible so that we can eliminate any delays. I am happy that your claim was awarded in a timely fashion.
Jeff Schmitt5 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
After being denied disability twice I ended up facing a judge, Chris helped me through entire process and I ended up being successful. I highly recommend Chris to anyone dealing with Social Security claims.
Response from the owner · 3 months ago
Thanks Jeff! I am so pleased that we were able to help win with you!
Dianne Morris1 reviewiTotal number of Google reviews Dianne has written across all businesses on Google Maps, not just this one.
DONT EVER USE MR HARREL.He only gathered our medical records. One form he sent to SS was lost. We contacted SS on our own. SS customer service was great . SS filled out our disability papers. It took 3 hours on the phone with SS they were through and asked questions about details ,
Mr Harrel DIDNT help us with the call withSS.
We received 20 pages from SS to fill out. . We asked for help, We were told they don’t handle the questions and file it out and be , honest. He said that he thought our case would probably take 18 months to two years before we would hear anything We were approved in 11 months. I truly believe the call with SS helped
He never called us with updates. We found we approved for .disability at least 4 weeks before he sent anything about it.
We asked for his help with LTD back pay. They don’t handle those.
That’s right, you get 0% help.
Response from the owner · 3 months ago
I don't believe that I have ever received a negative review for a case that was won more quickly than anticipated. I will say that we do a lot of work that goes unseen by our clients, although she does acknowledge that we gathered and submitted the medical records. This is often a critical part of the process, and can, at times, be very difficult.
I am sorry that you were unhappy Diane. I wish you and yours the best of luck in the future.
William BezoenikLocal Guide · 62 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
First and foremost, before I decided to stop working. I worked with an employee that worked for Chris. I called set an appointment and everything was handled. Great staff, I always felt comfortable. I am glad that we got this through. Took almost 2 years but no delays, just the way the system worked. Thanks to Chris and his staff. Thanks.
Bill
Response from the owner · 6 months ago
Thanks Bill! We were thrilled to help you get the benefits that you deserve.
Lucas Pineiro5 reviewsiTotal number of Google reviews Lucas has written across all businesses on Google Maps, not just this one.
Great experience with Chris Harrell. He took the time to understand our concerns and addressed them quickly and professionally. Rachel was also pleasant and professional to work with. His office was very clean, organized and a welcoming, inclusive, and comfortable environment. Although my children were not present, I appreciated that the potential presence of children was considered when I noticed a designated play area stocked with toys. It was also nice to see decor that honored Louisville’s history in an experience that felt less like being in an office and more like talking with a neighbor.
Response from the owner · 9 months ago
Wow! Thanks Lucas! "Talking with a neighbor" is a great goal to aim at.
Shyanne Fogle2 reviewsiTotal number of Google reviews Shyanne has written across all businesses on Google Maps, not just this one.
He is extremely rude and unhelpful. He could not muster one kind word. Not even a “hello or nice to meet you.” He did not want me to speak. He asked me a question then yelled at me for answering it. Apparently he did not want to hear my answer.
Response from the owner · a year ago
You can't please all of the people all of the time, but this person left five reviews in one day under different names. If you are going to base a decision on her review of me, read her reviews of other lawyers.
Jennifer Spellman8 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
When I met with Chris Harrell he did not promise me the moon, he promised to give me 110% of his abilities. Chris and his staff have been so amazing to me. When I felt I had hit rock bottom they encouraged me to have faith in myself. After m hearing I felt like a weight had been lifted and Chris advised me to be patient and I did. I was approved and now I feel like I can breath again. I strongly recommend Chris Harrell for your disability case. Thank you again Chris & your amazing staff. God Bless You All!!!
Response from the owner · a year ago
Thanks Jennifer. When we take a client on, we do everything we legally and ethically can to help them win.
Kevin Eigelbach2 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Can't argue with the results. Less than two months after we had my disability hearing before the judge, she granted me a favorable judgment. What a relief!
Chris and his staff proved themselves true professionals from the start. When he took the case, he told me that it wasn't a sure thing, because I had done mostly desk work all my life, and my disability was mostly back pain, which prevents me from sitting for very long. But he made it happen.
I don't think I could have done it on my own. I would have been lost when the judge questioned the other witness in the case, some bureaucrat who's a supposed expert on jobs and what skills and abilities it takes to do them.
Thanks, Chris, for all your hard work!
Response from the owner · a year ago
Thanks Kevin! We are so pleased with the outcome, as well as with your satisfaction.
Christy Campisano7 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
