Chrono Toys Brea

Toy store · Brea, CA

5.0 ★★★★★ 1,245 Google reviews · 24 photos

98%five-star reviews

8%reviews answered by the owner

Nov 2026latest review

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Chrono Toys Brea at a glance

Google reviewers rate Chrono Toys Brea five stars based on 1245 reviews, with the owner responding to eight percent of feedback. Customers frequently praise the store's extensive selection of anime figures, trading cards, and Funko Pops, noting fair prices, clean facilities, and helpful staff who assist with product inquiries. However, low-star reviews highlight specific complaints regarding resealed card packs, missing toy parts, high pricing for rare items, and rigid return policies that led to conflicts with management.

Google rating: 5.0 out of 5 from 1,245 reviews (98% five-star).
Reviews on this page: 1,245 Google reviews (964 with written comments, 64 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: November 9, 2026.
Service: Pet Store serving Brea, California.

Data from Google, last updated November 12, 2026.

Star ratings

1,245 Google reviews we collected

5 stars1,22198%
4 stars151%
3 stars10%
2 stars00%
1 star81%

Praise vs complaints

Phrases our text analysis found in 964 written reviews

Praise51899%
Complaints71%

Topic share

How often each topic comes up in the written reviews

Staff & attitude28955%
Quality & results10019%
Would recommend6112%
Price & value5310%
Communication102%
Speed & response71%
Honesty & trust51%

What customers talk about

We read 964 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“The employees were really nice and helpful and the store was nice and clean.”
“Great service, helped a lot with my questions and let me know more about the one piece tournaments”
“Horrible customer service”
“Whether you're a serious collector or just getting started, I highly recommend stopping by Chrono Toys Brea.”
“They have an incredible selection of Funko Pops, trading cards, anime figures, and other collectibles at fair prices.”
“Rip off no returns or exchanges beware guys”
“I came here for a gift and they helped me pick something out and explained everything well!”
“Very informative and quick in assisting with my needs.”
“Great selection, reliable service, and I would definitely shop here again.”