Friendly and helpful

Chuck & Don's Pet Food & Supplies
Chuck & Don's Pet Food & Supplies at a glance
Customers frequently praise the store for its knowledgeable staff, extensive product selection including hard-to-find brands, and convenient evening hours. Recurring themes highlight helpful service and a well-organized inventory, though some reviewers note that pricing is higher than expected for the Cherry Creek location. A minority of negative reviews cite unfriendly interactions with browsing customers and issues with specific products or loyalty program fulfillment.
- Google rating: 4.8 out of 5 from 487 reviews (90% five-star).
- Reviews on this page: 487 Google reviews (307 with written comments, 15 with photos).
- Owner responses: the business replied to 52% of reviews.
- Most recent review: October 22, 2026.
- Service: Pet Service serving Denver, Colorado.
Data from Google, last updated October 29, 2026.
Star ratings
487 Google reviews we collected
- 5 stars43790%
- 4 stars357%
- 3 stars61%
- 2 stars20%
- 1 star71%
Praise vs complaints
Phrases our text analysis found in 307 written reviews
- Praise26497%
- Complaints83%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude17464%
- Quality & results3011%
- Price & value2911%
- Would recommend207%
- Speed & response104%
- Honesty & trust52%
- Communication41%
What customers talk about
We read 307 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing store with friendly staff and large selection of high-quality food and treats at great prices.”
“I am new to Denver & will definitely be back for the great service”
“They had my dogs food I couldn’t find anywhere else at a good price & so many other things.”
“It's just not worth it.”
“I highly recommend this store if you live in the nearby area!”
“Even though the regular offer is for same day delivery, it's possible to arrange for next day delivery that works perfectly.”
“She was not only kind and patient, but genuinely knowledgeable and generous—offering me several samples of high-quality dog foods to help find the rig…”
“…n the ongoing special order food for my dogs - their commitment and communication surrounding this process puts me at ease as I know my dogs will alwa…”
People customers mention
- Creek 10 reviews
- Nicole 10 reviews
- Dons 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 487 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly & helpful staff always.
Wonderful locally owned pet store. Lots of frozen options for both dogs and cats. Great treats and countless accessories. Definitely recommend.
Great customer service and variety of products. Fun place to browse!
Amazing store with friendly staff and large selection of high-quality food and treats at great prices. Jacquie our whippet loved everything we bought and will definitely be back
Call the store before driving there to be sure they’re open.
This is a great place! They have a wonderful selection. And the staff is very knowledgeable and helpful.
King Soopers didn't have what i needed so i walked across the lot to this store. It has a nice set up and everything was pretty easy to find.
There have brand's that are not sold in convenience stores or large pet stores, i.e. Fromm. They keep my cats info.
The staff is quite knowledgeable on their products. The store also carries hard to find cat food (that my picky eater of a cat really enjoys!).
Laura, thanks for the 5 stars! See you next time!
Business details
- Address: 201 University Blvd Unit 113, Denver, CO 80206
- Phone: (720) 496-2668
- Website: stores.chuckanddons.com
- Service area: Denver, CO