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Chuck's BBQ Store

Grill store · Salem, OR

5.0 ★★★★★ 107 Google reviews · 21 photos
96%five-star reviews
96%reviews answered by the owner
Sep 2026latest review

Chuck's BBQ Store at a glance

Customers describe the staff as friendly and knowledgeable, noting that they provide detailed assistance with product selection and troubleshooting. The store is recognized for stocking a wide variety of Traeger parts, rubs, and accessories, often having specific items in inventory when other locations do not. Reviewers mention that the business offers competitive pricing and helpful communication regarding repairs and new purchases. No significant criticisms appear in the provided excerpts, as all reviews are five-star ratings.

  • Google rating: 5.0 out of 5 from 107 reviews (96% five-star).
  • Reviews on this page: 107 Google reviews (84 with written comments, 3 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Grill Repair Technician serving Salem, Oregon.

Data from Google, last updated November 5, 2026.

Star ratings

107 Google reviews we collected

  • 5 stars10396%
  • 4 stars33%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 84 written reviews

  • Praise75100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3952%
  • Price & value1419%
  • Would recommend912%
  • Quality & results79%
  • Speed & response34%
  • Communication34%

What customers talk about

We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chuck is the most kind and knowledgeable person that I have encountered when it comes to the Traeger brand.”
  • “Not only are the pellets in perfect condition they are $16 a bag which is a great price.”
  • “If you're looking for a Traeger, you won't save money going to a big box store, so we definitely recommend Chuck's BBQ Store on River Rd in Keizer, OR.”
  • “Excellent service, great place for all your Target needs”
  • “Well knowledged, walked in and was immediately welcomed with a smile and answered all my questions.”
  • “He always takes the time to explain and answer all our questions.”

People customers mention

  • Traeger 19 reviews
  • Chucks 3 reviews
  • Treager 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Tina SchaferLocal Guide · 58 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We always get great friendly service.

Response from the owner · 2 months ago

Thanks Tina for the kind words!!!

Scott HadsallLocal Guide · 31 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great friends and knowledge of cooking. Great place and Chuck is great.

Response from the owner · 3 months ago

Thanks Scott for all the stars! Hopefully the info I gave you pans out!

Alfredo GarciaLocal Guide · 27 reviewsTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable and friendly staff! They go above and beyond to help whatever issues you have.

Response from the owner · 6 months ago

Thanks for the kind words!!

Grant Brantley5 reviewsTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly and helpful. They didn't have a part in stock for my Pitboss Smoker and they went out of their way to locate one for me. Highly recommend

Response from the owner · 10 months ago

Thanks for the great review!!!

nathaniel eckel5 reviewsTotal number of Google reviews nathaniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good selection of seasoning and other bbq items. Very helpful and friendly. We will be back when we need more seasonings.

Response from the owner · 10 months ago

Thank's for the 5 Star review!!!

Brenda Hankins11 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chuck is the best . Took my Traeger in for repair . All I know he worked his magic , the following week I was smokin ribs again ! He has a wonderful supply of everything you need for smoking and BBQ. Not to mention all the different rubs and spices one can choose . I highly recommend Chucks BBQ to anyone . A Very happy customer ,Brenda Hankins 😊

Response from the owner · 10 months ago

Thank's for the 5 Star review and the recommendation!!!

Zane Reinfeld3 reviewsTotal number of Google reviews Zane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had to replace my igniter for my Traeger pro 575 i went to my local ace picked one up and it turned out to be for all other traegers but mine! i searched Salem and Keizer high and low looking for the correct igniter and Chucks place had everything i need on hand and he helped me understand i was doing everything correct lol! i will definitly be back this place is a heaven for pit masters!!!

Response from the owner · a year ago

Thanks Zane for the kudos!!!

Jim JohnsonLocal Guide · 44 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Small store front Repair for Treager.

Response from the owner · 8 years ago

Thanks for the stars, Jim. Hope next time you stop by we're able to get you just what you're looking for. - Chuck, Owner

Mitch DavidsonLocal Guide · 24 reviewsTotal number of Google reviews Mitch has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always friendly. Great business

Response from the owner · a year ago

Thanks Mitch for the kind words!!!

Michael Murray6 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you want to purchase a Traeger Pellet Grill then Chuck’s is the place. Chuck’s is a Traeger Platinum dealer and will provide information and assistance far above a big box or hardware store. Also there is no better place to purchase your Traeger pellets. As a Platinum dealer the pellets are given the white glove treatment. Not only are the pellets in perfect condition they are $16 a bag which is a great price. I have to drive 20 miles one way to go there but it’s worth the trip!

Response from the owner · 2 years ago

Thank's for the 5 star review Michael!!

Chuck's BBQ Store on Google Maps →

Business details