Customers frequently praise the facility's cleanliness, friendly staff, and well-maintained equipment, including specific amenities like saunas and massage chairs. Recurring criticisms highlight the absence of certain strength training machines, such as Smith machines, and complaints about crowded conditions during peak evening hours. Some reviewers also express dissatisfaction with recent changes to workout areas and the requirement to use a mobile app for specific amenities.
Google rating: 4.6 out of 5 from 648 reviews (80% five-star).
Reviews on this page: 649 Google reviews (402 with written comments, 14 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 25, 2026.
Service: Yoga Studio serving Santee, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.6
★★★★★
648 reviews on Google
5★516
4★72
3★16
2★14
1★31
Reviews from Google, shown as published (original wording, unedited).
EW
Emily WhaleyLocal Guide · 21 reviews
★★★★★
Chuze Fitness is my go-to gym! 💪🏽❤️ I love all the amenities they offer. From the sauna and theater room to the massage chairs and red light therapy, there’s so much to enjoy and try out! It’s more than just a place to work out — it’s a place to focus on myself, relax, and invest in my health and wellness. 🏋️♀️✨
I like being great 😃 hello right from the start and a good bye when I'm leaving very professional and it makes me feel happy... Very clean atmosphere and bathroom smells good so I'm very happy with my experience yesterday! 💯% I love the sauna and the hydro message no wait time yippy
Response from the owner · a year ago
Hi David, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Thank you again for sharing your experience with us. We look forward to seeing you again soon!
My great escape and focus. Friendly staff, very clean and well maintained , large variety of equipment including the lifting labs, theragun makes for a great massage before or after workouts, and large areas to stretch , and have fun on the turf. There is also a sled that is my go to . Ive been coming here for around 15 years so I have seen all the changes! Its just gotten better, and Its therapy for me to see the gym family !
Busyness: Not busy
Powerlifting equipment: Bench press, Dumbbells, Barbells, Weight plates, Other
Maintenance: Pristine
Response from the owner · 2 days ago
Hi Yoni, Thank you so much for your incredible loyalty over the past 15 years! We’re thrilled to hear that the gym continues to be your happy place and a source of focus, therapy, and connection. Our team takes pride in keeping the gym clean, welcoming, and well-maintained, and we’re especially grateful that you feel part of our Chuze family. Thank you for being part of our community and for growing with us through all the changes. Here’s to many more years of great workouts and good times together!
Hello Debbie,
Thank you so much for your kind review! We're thrilled to hear that Omri has made such a positive impact on your fitness journey! We're lucky to have him as part of our team, and we'll be sure to pass along your kind words. We appreciate your support and look forward to seeing you again soon!
Excellent gym operators; good variety of clean and well maintained equipment. With a friendly and helpful staff. A good choice for anyone looking to start a gym based fitness program.
Busyness: A little busy
Powerlifting equipment: Other
Maintenance: Well-kept
Response from the owner · 2 years ago
We appreciate the review, Kirk! We are happy you are enjoying the facility!
I had such a great experience at Chuze Fitness, especially because of Bridget! She was so friendly, welcoming, and helpful when I brought my cousin as a guest. She made us feel comfortable right away and provided such awesome customer service. It’s always nice when someone goes out of their way to be kind and helpful, and Bridget definitely did that. She’s a great representation of Chuze Fitness, and I really appreciate how welcoming she was. Thank you, Bridget, for making our visit such a great experience!
Response from the owner · 4 weeks ago
Hello Desiree,
Thank you so much for the wonderful review! We’re thrilled to hear that Bridget made you and your cousin feel so welcomed during your visit. We truly appreciate you taking the time to recognize her friendly and helpful customer service, and we’ll be sure to pass along your kind words. We’re lucky to have her on the Chuze team and look forward to seeing you again soon!
