Rob HildebrandtLocal Guide · 16 reviews
TJ was great. Expained the advantages of getting both springs replaced. Gave advice about opening the door in freezing weather. Got the whole job done very efficiently.
Review from Google · view on Google
Cincinnati Door & Window
Cincinnati Door & Window at a glance
Customers frequently praise the company for punctual same-day service, professional communication, and transparent pricing during garage door repairs and installations. Recurring themes include efficient spring replacements, helpful staff, and thorough post-repair checks. However, some reviews criticize limited technical expertise with specific opener brands, high service call fees, and instances where technicians failed to diagnose issues or follow up on scheduled appointments.
- Google rating: 4.9 out of 5 from 1,555 reviews (96% five-star).
- Reviews on this page: 1,555 Google reviews (1,148 with written comments, 27 with photos).
- Owner responses: the business replied to 85% of reviews.
- Most recent review: October 14, 2026.
- Service: Window Dealer serving Cincinnati, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★1,555 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Jennifer Bradford10 reviews
I had a spring on my garage door that broke. I called to see when I could get an appt and they were able to come same day!! It was within an hour of my call. Great customer service. The tech was awesome. It did not take long at all to have the garage door repaired, he also checked everything else and said everything looked great!! I was happy!
- Price assessment: Reasonable price
- Services: Service not listed
Review from Google · view on Google
Don Bastin2 reviews
Lance was on time and explained everything he was going.
- Price assessment: Reasonable price
- Services: General repairs & installation
Response from the owner · a month ago
Thank you so much for your wonderful review, Don! We’re glad to hear Lance was punctual and took the time to explain everything clearly. Your satisfaction means a lot to everyone at Cincinnati Door & Window!
Review from Google · view on Google
shewmon Ken7 reviews
Staff are extremely friendly and helpful
- Services: Garage door consultation
Response from the owner · 4 years ago
We appreciate your business, and your review. Thank you!!
Review from Google · view on Google
Juraj Kavecansky8 reviews
Lance and Ty were great!
- Price assessment: Reasonable price
- Services: Garage door consultation
Response from the owner · a month ago
Thank you so much for your wonderful review, Juraj! We’re thrilled to hear that Lance and Ty made your experience at Cincinnati Door & Window a great one. We truly appreciate your support and look forward to serving you again!
Review from Google · view on Google
Mohammed Al-Alami6 reviews
Very professional. Arrived on time. Very systematic in replacing the springs. Once done Rick thoroughly checked the door performance. Very good job
- Price assessment: Great price
- Services: Garage door consultation
Response from the owner · a month ago
Thank you so much for your wonderful review, Mohammed! We’re delighted to hear you had a professional and timely experience with us at Cincinnati Door & Window. We truly appreciate your feedback and look forward to serving you again!
Review from Google · view on Google
Matt Haws1 review
Came and changed springs on garage door after one broke. Highly recommend them!
- Price assessment: Great price
Response from the owner · a month ago
Thank you so much, Matt, for your wonderful 5-star review! We’re glad we could help with your garage door springs and truly appreciate your recommendation. If you ever need anything else, Cincinnati Door & Window is here for you!
Review from Google · view on Google
David2 reviews
TJ was great!
- Price assessment: Reasonable price
- Services: General repairs & installation
Response from the owner · a month ago
Thank you so much for your 5-star review, David! We’re thrilled to hear that TJ provided great service. Your feedback means a lot to all of us at Cincinnati Door & Window. We look forward to serving you again!
Review from Google · view on Google
Ken Callow2 reviews
Outstanding! Efficient, safe, effective.
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · a month ago
Thank you so much for your wonderful review, Ken! We’re thrilled to hear you found our service outstanding, efficient, safe, and effective. Your feedback means a lot to everyone at Cincinnati Door & Window. We look forward to serving you again!
Review from Google · view on Google
Wegs2 reviews
As always, Cincinnati Door is outstanding! Great service, they show up when they say they’re gonna be there and they do a very thorough job
- Price assessment: Reasonable price
- Services: Garage door consultation
Response from the owner · a month ago
Thank you so much, Wegs! We truly appreciate your kind words and your continued trust in Cincinnati Door & Window. It's always our goal to provide outstanding service and reliability. We look forward to serving you again!
Review from Google · view on Google
Business details
- Address: 11 Techview Dr, Cincinnati, OH 45215
- Phone: (513) 995-6360
- Website: cincinnatidoor.com
- Service area: Cincinnati, OH