Analyzing 7,620,7497.6M ReviewsFor 21,48221.5K Experts
Google reviewers rate this Waterloo restaurant 4.6 out of 5 based on 347 reviews, with the owner responding to 81% of them. Customers frequently praise the friendly staff, reasonable pricing, and quality of ribs, brisket, and cornbread. The self-service model is noted, though some diners find the interior space smaller than expected. Recurring criticisms include occasional dry meat, overpowering sauces, and inconsistent service attitudes during less busy periods.
Data from Google, last updated November 2, 2026.
347 Google reviews we collected
Phrases our text analysis found in 276 written reviews
How often each topic comes up in the written reviews
We read 276 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mashed potatoes nice and hot in the cup, not happy about food going in foam cups and not dishes.”
“The manager specifically is rude and quick to explode.”
“Cute store, friendly staff, great food and fast service.”
“absolutely awesome place for food and great service and very clean”
“The ribs were terrible tasting but did fall off bone.”
“Food was awesome, the specials are a great value for the price!”
“Overpriced and the macaroni n cheese and cornbread were not good.”
“All in all, I highly recommend if you're craving a BBQ style meal.”
“To be honest it was worth celebrating such great food and friendly staff.”
“They were easy to work with, efficient, excellent food and compassionate.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.6 ★★★★★ 347 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good food and very friendly staff
Thank you, Sherwin! We appreciate you!!
Food and service was excellent!
Thank you, Cole! We appreciate your review!
Excellent food. Very friendly staff!
Thank you, Eric! Really appreciate your review!!
We went last night, Friday nite. The outside decor makes it look really nice, but inside it's just a BBQ fast food place. Honestly it looks like there is more seating outdoors than inside. And the tables with a fire "bar" were not lit, or we would have sat outside. You order at the counter, and pick it up there too. We got burnt end sandwiches- very average bbq meat with very average buns. $15 each. We also got a "large" side of onion rings - 10 very average onion rings for $10. My husband ordered iced tea which she acknowledged in the receipt - $3.20. There was no iced tea. I told her it was empty, she took the container and never refilled it. They automatically add a 15% tip to your bill. So the 2 mediocre sandwiches, side of onion rings and a drink that wasn't available was $51. We won't be back.
I’m so sorry you did not like my restaurant. I guess it’s not for everyone! We NEVER automatically charge a tip! So you must have done it by mistake. I took it off your bill and refunded your credit card. The ice tea ran out around 7pm and we do not make another batch due to only having 1 hour left. I’m sure Eva told that but just in case, I refunded your credit card for the 3.20. Sorry about it being so small inside but that’s all I have to work with! I wish it was bigger! The fire pit in the middle of the table outside does not get lit because it’s too expensive! It’s tough being a restaurant owner. I do the best I can!!
Awesome pulled pork, loved the baked beans and Mac & cheese; corn bread was amazing. Great meal, will definitely come back!
Thank you, Mike! Your review means a lot to us 😊
Always love coming here, great food and wonderful atmosphere! I feel like there is always something I didn't see before with the decorations throughout the dining area.
Thank you!!! ❤️❤️❤️
Food is always excellent. I especially enjoy the ribs and the cornbread. The mashed potatoes are also very good. My only disappointment the last time I ordered was that the recipe for the baked beans has changed. It's more of a traditional style now, so if you're expecting the previous recipe that was more chili-like it seems to be a thing of the past. For those who want the more classic taste though, I'm sure they're also great, they're just not for me. All in all, I highly recommend if you're craving a BBQ style meal.
You Rock, John!
My Husband and I were so impressed. The food was a 10/10. The cornbread was sweet and wonderful! They have the best Mac n cheese. So creamy and cheesy. We both had the turkey sandwich. So GOOD!!! For the price, it was worth it! The staff were also super nice. God bless ya'll.
Thank you so much for your awesome review. We really do appreciate it. Have a great weekend!
Some of the best BBQ I've ever had - Highly recommend the ribs. The green beans were a bit bland and the turkey was nothing special but overall everything was great! I don't normally like coleslaw but it was delicious here! Can't wait to come back here again.
Thank you so much for your review. We really appreciate it. ❤️
It was all delicious
Sorry about that! Please come back and get some!
Analyzing 7,620,7497.6M ReviewsFor 21,48221.5K Experts