Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
Google reviewers rate Cintas Facility Services five stars based on one hundred and eleven reviews, with the owner responding to ninety-seven percent of them. Customers consistently highlight the punctuality, professionalism, and helpfulness of the staff, noting that representatives are quick to resolve issues and keep uniforms in order. Recurring themes include friendly communication and reliable service delivery, such as timely mat deliveries and advance notice of schedule changes. No significant criticisms appear in the provided excerpts, as all reviews are positive.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
111 Google reviews we collected
Phrases our text analysis found in 110 written reviews
How often each topic comes up in the written reviews
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“James@293 James is very kind and always make sure we have everything we need.”
“Thomas @293 does a great job and is very quick and professional when he comes in.”
“ane out of the Pensacola Office 293 does an amazing job, he responds quickly to order changes, any issues that arise and keeping all my guys uniforms…”
“I would definitely recommend his service to anyone.”
“Ted has serviced us for over 15 years and has always been a reliable asset to the company for our Cintas needs.”
“He comes every week on time, and keeps communication open if there is ever a day when they are not going to be open due to a Holiday.”
“He’s been extremely helpful getting a billing issue settled.”
praise complaint · found by our text analysis, Google review wording unchanged.
James@293 James is very kind and always make sure we have everything we need. He is also very helpful if we do need something. He is awesome at his job!!
James@293 is by far the most friendliest person at cintas. More than willing to break his to accommodate
Been using Cintas for 9 years just because of Ted. He always takes care of any issues we may have.
James at 293 is awesome! Has been servicing West Pensacola Foosackly’s for the past couple of years now and has been stellar throughout.
Ted Brown - location 293 is the great. Very informative, helpful, punctual- great person!
Thomas @293 does a great job and is very quick and professional when he comes in. He also does a great job at informing us when our regular days are changed for holidays
5.0 ★★★★★ 111 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Absolutely game changing . Thankyou Shane and Dakota for your help
Hi Joshua, we appreciate you letting us know. We will let Shane and Dakota’s manager know about your kind words.
James@293 James is very kind and always make sure we have everything we need. He is also very helpful if we do need something. He is awesome at his job!!
We are pleased to hear this! Your feedback will be passed along to James' supervisor.
James @293 Friendly and great customer service!!
Thank you for bringing James’ performance to our attention. We’ll let their supervisor know how pleased you are.
James was great! James@293
Thank you for bringing James' performance to our attention. We’ll let their supervisor know how pleased you are.
Janes@293 James was friendly and great customer service
We appreciate you letting us know. We will let James’ manager know about your kind words.
James at 293 is absolutely amazing at his job!! We appreciate him
Thank you for letting us know about your SSR who goes above and beyond. We will let their supervisor know about this.
James is a fantastic customer service representative. James@293
Thank you for bringing James' performance to our attention. We’ll let their supervisor know how pleased you are.
James@293 is by far the most friendliest person at cintas. More than willing to break his to accommodate
We are pleased to hear this! Your feedback will be passed along to James' supervisor.
James @ 293. Provides consistent quality every time!
We are pleased to hear this! Your feedback will be passed along to James' supervisor.
James 293 is great does a great job
We appreciate you letting us know. We will let James' manager know about your kind words.
Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
