CIty 21 Construction logo

CIty 21 Construction

General contractor · San Francisco, CA

5.0 ★★★★★ 27 Google reviews · 23 photos
100%five-star reviews
96%reviews answered by the owner
Nov 2026latest review

CIty 21 Construction at a glance

City 21 Construction receives a perfect 5.0 rating from 27 Google reviews, with the owner responding to 96% of them. Customers frequently highlight the company's punctuality, including same-day and Sunday availability, along with clear communication and transparent pricing without surprise charges. Services range from appliance repairs and plumbing fixes to bathroom remodels and electrical work. Reviewers consistently describe the staff as professional and knowledgeable, noting that they take time to explain issues and ensure work is done properly. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
  • Reviews on this page: 27 Google reviews (20 with written comments, 2 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 9, 2026.
  • Service: General Contractor serving San Francisco, California.

Data from Google, last updated November 11, 2026.

Star ratings

27 Google reviews we collected

  • 5 stars27100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise41100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1127%
  • Speed & response922%
  • Quality & results820%
  • Would recommend512%
  • Communication410%
  • Price & value25%
  • Honesty & trust25%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was professional, easy to communicate with, and really knew what he was doing.”
  • “He was quick and professional, and the repair took care of the problem.”
  • “Oleg was gracious and did an excellent job figuring out the best way to approach the installation of a new electrical outlet and a new toilet.”
  • “I would definitely recommend him and wouldn’t hesitate to work with him again.”
  • “He took his time to reinstall my dishwasher, which had been botched during my kitchen remodel, and explained his work.”
  • “The price was good for the work, and there were no surprise charges.”
  • “It’s not always easy finding someone reliable in construction, but Roman was great to work with.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
MARK MITCHELL1 reviewTotal number of Google reviews MARK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Job 5 Star review

  • Price assessment: Great price
  • Services: Kitchen remodeling
Response from the owner · a month ago

Thank you, Mark! We really appreciate the 5-star review. Glad you were happy with the price and the work. Thank you for choosing City 21 Construction!

Paul Burke7 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a small but complicated project involving both plumbing and electrical in our tiled master bathroom. Oleg was gracious and did an excellent job figuring out the best way to approach the installation of a new electrical outlet and a new toilet. His work inspired confidence. I will definitely be calling him for future projects

  • Price assessment: Reasonable price
  • Services: Plumbing fixture installation, Service not listed
rahsaan carty4 reviewsTotal number of Google reviews rahsaan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience working with Roman from City 21 Construction. He was professional, easy to communicate with, and really knew what he was doing. He took the time to answer my questions and made sure everything was done properly. I appreciated his attention to detail and how straightforward he was throughout the process. It’s not always easy finding someone reliable in construction, but Roman was great to work with. I would definitely recommend him and wouldn’t hesitate to work with him again.

Response from the owner · 2 weeks ago

Thank you so much for your thoughtful review and recommendation! We're happy to hear that Roman provided such a professional and positive experience. We take pride in quality workmanship, attention to detail, and clear communication. We truly appreciate your trust in City 21 Construction and look forward to working with you again!

Joe Wiegand2 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you very much. I really appreciate all the work that the installer did. I had bathroom grab bars installed in three bathrooms and everything turned out wonderful I can’t tell you how much I appreciate the high-quality of his work and professionalism. Thanks again, Joe Wiegand

  • Price assessment: Reasonable price
  • Services: Bathroom remodeling
Response from the owner · 2 weeks ago

Thank you for such a kind and thoughtful review! Messages like yours are the best part of our job. We're so glad the result looks as good as it feels, and that you're happy with it. I've passed your words along to our installer, and I can tell you they made his day. He takes real pride in doing the work right, and it means the world to hear that it shows.

Peter Shum5 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Responsive.. schedule on Same day service, even on Sun Knowledgeable and quick repair

  • Services: Home repairs
Response from the owner · 2 weeks ago

When something breaks at home, waiting is the last thing anyone wants, so we do everything we can to respond fast, including same-day service and Sundays. Knowing that it made a difference for you means a lot to our whole team. We're glad our technician could get the repair done quickly and with the knowledge to do it right. We'll be sure to pass your kind words along.

Kiesha Ramey-PresnerLocal Guide · 19 reviewsTotal number of Google reviews Kiesha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience was excellent. Roman was friendly, professional and efficient. He took his time to reinstall my dishwasher, which had been botched during my kitchen remodel, and explained his work. He even looked at my refrigerator, which had been sloppily reinstalled by the same crew, and made some simple adjustments to improve it tremendously. I would definitely work with City 21 again.

  • Services: Service not listed
Response from the owner · 3 weeks ago

Thank you so much for your wonderful review! We're glad to hear that Roman provided professional and attentive service with your dishwasher and refrigerator. We take pride in doing the job right and paying attention to every detail. We truly appreciate your trust in City 21 Construction and look forward to helping you with any future home improvement or appliance needs!

Nikolay KarpovLocal Guide · 16 reviewsTotal number of Google reviews Nikolay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great professional repairment service!

  • Price assessment: Reasonable price
  • Services: Repair water fixtures
Response from the owner · 2 weeks ago

Thank you so much for this wonderful review! We're always here whenever you need us.

Norman Xin2 reviewsTotal number of Google reviews Norman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

“I had Roman from City 21 Construction replace the light board in my Whirlpool refrigerator about a few weeks ago. He was quick and professional, and the repair took care of the problem. The price was good for the work, and there were no surprise charges. I’d recommend them for appliance repairs.

  • Price assessment: Great price
  • Services: Home repairs
Response from the owner · 3 weeks ago

Thank you, Norman, for your wonderful 5-star review! We're glad Roman was able to quickly resolve the issue with your Whirlpool refrigerator. At City 21 Construction, we always strive to provide professional, reliable appliance repair services with fair and transparent pricing. We truly appreciate your recommendation and look forward to helping you again in the future!

Gilah Berman5 reviewsTotal number of Google reviews Gilah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Grout removal and repair was done very well! Our tubs looks so much cleaner. The repair man was very polite and the price was competitive.

  • Price assessment: Reasonable price
  • Services: Bathroom remodeling, Waterproofing
Response from the owner · a month ago

Thank you so much for your kind review! We’re glad you’re happy with the grout repair and the results. We really appreciate your feedback and your trust in City 21 Construction. It was a pleasure working with you!

Robert Jozefowicz2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast great service for bathroom fan install

Response from the owner · a month ago

Thank you, Robert! We appreciate your feedback and are glad we could help with your bathroom fan installation. Thanks for choosing City 21 Construction

CIty 21 Construction on Google Maps →

Business details

  • Address: 1760 Cesar Chavez St Unit l, San Francisco, CA 94124
  • Phone: (415) 579-0501
  • Website: cityxxi.com
  • Service area: San Francisco, CA