Analyzing 8,218,7238.2M ReviewsFor 23,27623.3K Experts
Customers frequently praise City Iron for its professional staff, reasonable pricing, and ability to handle custom ironwork, welding, and gate repairs with quick turnaround times. Positive feedback highlights the shop's responsiveness and the quality of the finished products. However, a pattern of criticism in lower-rated reviews involves a lack of communication, specifically regarding delayed or missing written estimates and failed appointments.
Data from Google, last updated November 3, 2026.
256 Google reviews we collected
Phrases our text analysis found in 225 written reviews
How often each topic comes up in the written reviews
We read 225 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did an excellent job at a very reasonable price, the best quote I received.”
“Thank you city iron if I could leave more than 5 stars I would!”
“Avoid this place and their inexperienced unreliable dishonest welders!”
“Junior was very proffessional and polite and gave me a same day free estimate”
“The service was fast, efficient, and very good quality.”
“They lied, lack of communication, scheduled an estimate and never showed up at their promised time.”
“The price was reasonable and completed in two days.”
“City Iron showed up and gave me a verbal price for bars.”
“Thank you for being reliable and getting it done within a week.”
“communication throughout the entire process was outstanding, and all my questions were answered promptly.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 256 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I was looking for drop offs and Freddy stopped what he was doing to help me with what I needed. It was great speaking with Freddy. I will definitely be going back. Also they do great wrought iron work!
Junior is a very professional person and I was impressed with his approach and work.
These folks did a great job for me! And they guaranteed their welds!
Junior was very proffessional and polite and gave me a same day free estimate
City Iron showed excellent customer service. I had some steel frames I needed customized and told them what I wanted. They provided me with a much better option on how to do the job. The price was reasonable and completed in two days. The cuts and welds were exactly what I needed. To my surprise when I went to pick up the frames, I found they had even spray painted them and gave them that shinny new look. I will definitely go back to them if I need any welding services.
Did a great job, high quality. Awesome work and great people to deal with. Highly recommended.
Junior was very helpful and welcoming when we brought in our fire pit screen for repair. He did excellent work for a reasonable price. I highly recommend City Iron.
Good people good price good service , Thank you guys
These guys are honestly the best!! My gate wasn’t working and they fixed it. Their technician was very professional and knowledgeable. They are the best electric gate motor repair company. If you need an electric gate fixed go to them!! Thank you city iron if I could leave more than 5 stars I would!!!!
"I had a great experience with Iron City. The service was fast, efficient, and very good quality. Prices are very fair and affordable for what you get. 10/10 recommend!"
Analyzing 8,218,7238.2M ReviewsFor 23,27623.3K Experts