Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Reviewers highlight punctual, thorough, and professional service for termite prevention, fire ant control, and general pest treatments. Customers frequently praise the communication, friendly demeanor, and fair pricing associated with the technicians. While the majority of feedback is positive, a small number of low-star reviews cite instances of inadequate inspection, unexpected cleanup requirements, and dissatisfaction with how the company addressed specific service issues.
Data from Google, last updated November 2, 2026.
1,196 Google reviews we collected
Phrases our text analysis found in 860 written reviews
How often each topic comes up in the written reviews
We read 860 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nicolette Always is super professional and personable always answers any questions I had and does a wonderful jobs she’s a wonderful face for city wid…”
“He did a great job and took great care in treating around the house.”
“Listened to us and quickly serviced the inside of the house, before moving to the exterior.”
“He is always on time and communicates with you on what has been done.”
“…ocedure and mice habits I was not familiar with, we are on track and I recommend Zack and his detailed knowledge.…”
“Good quality customer service always stands out, and I could not recommend them enough!”
“She's willing to get wet too,it poured rain while she was here,We trust her advice.”
“The treatment was completed efficiently, and the pricing was reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 1,196 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
He did a great job and took great care in treating around the house.
Thank you for great service every time! Professional, efficient, timely, and helpful.
Thank you for taking the time to leave a positive review. It means a lot to us.
Jason is always friendly and on time!
Thank you for the great review!
Collin was very pleasant and efficient!
Your satisfaction is our ultimate goal, and we're thrilled to have achieved it. Thank you for your support and for choosing us.
Very thorough, polite and effective. Would highly recommend.
Thank you for the great review!
Great communication, happy with service 👍🏻
Your feedback is valuable to us. Thank you for leaving a positive review!
Nethan was great!!!
Your feedback is valuable to us. Thank you for leaving a positive review!
Very pleased with City-Wide Exterminating. Everyone is very helpful and answers my questions. Nic, my technician, is the best! She is very helpful and goes above and beyond to provide great service. She answers all my questions very knowledgeable and very personable. Thank you City-Wide!
Thank you!
Very nice and courteous. Listened to us and quickly serviced the inside of the house, before moving to the exterior.
Your satisfaction is what drives us every day, and we're thrilled to have met your expectations. Thank you for your support!
Jason is fabulous! He is always on time and communicates with you on what has been done. We use City Wide for termite prevention and fire ant control.
Thank you so much for your kind words! We are so happy to hear about your positive experience with Jason, and we’ll be sure to share your feedback!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts