Google reviewers rate the company 4.8 out of 5 based on 44 reviews, noting that the owner responds to 64 percent of feedback. Clients frequently describe the janitorial and facility maintenance services as responsive, with staff communicating promptly and addressing issues like cleaning, handyman work, and flooring projects quickly. Recurring themes highlight professional conduct, punctuality, and helpful account management, while some reviewers mention that service quality has improved over time.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The communication is exceptional. Quick responses to any questions or comments. Quality of cleaning meets expectations.
Thank you so much for the kind review! Exceptional communication and consistent, quality service are exactly what we strive to provide. We truly appreciate your partnership and your trust in the City Wide team!
Luz is great to work with. Rosa and her crew do a nice job. It is best to have them start working and then sit down with them and your account manager and go over what may need adjusting. City Wide help us get new paper towel and soup dispenser at no cost. Great Job overall!
Theresa, Thank you for your review. We’re so glad to hear Luz and Rosa’s team are taking good care of you. We agree that those early walkthroughs make all the difference in getting everything just right. Happy we could help with the dispenser upgrades too. We truly appreciate your partnership!
The company has regularly gone above and beyond. They communicate well with us, and whenever something slipped, they made sure to communicate and rectify it quickly. Better than any company we've used in the past. Luz, our account manager, checks in regularly, stops by the building to check things out, and has been wonderful to work with.
Thank you so much for your kind words. We’re grateful for the opportunity to serve you and are thrilled to hear our team has exceeded your expectations. Communication and quick follow-through are so important to us, and it means a lot that you’ve experienced that firsthand. Luz truly cares about her clients, and we’re glad she’s made such a positive impact. We appreciate your partnership!
Great people to work every one is so kind
We're thrilled to hear you had a positive experience with our team! We truly value kindness and teamwork. Thank you for your kind words!
Excelente servicio
Thank you for your kind words! Our team is thrilled to hear that you had a great experience with us. We look forward to serving you again soon!
It was certainly a good decision to work with the CITY WIDE, even though it took a short time with my business, I love how committed they are to the clients and contractor and how they are always available. To solve any doubt or problem no matter the time, I am very satisfied with the treatment I received, communication with contractors is constant, the truth is that everyone has a good attitude the truth is that working with CITY WIDE is helping with the growth of my business.
5star
We Love working with city wide. Friendly staff helps make our business enjoyable.
Buena me gusta. Estar como equipo.
I love City Wide! The staff is incredible!
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