Reviewers at Cityscape Counseling report a 4.9-star average from 78 reviews, with the owner responding to 99% of feedback. Clients frequently praise the practice for compassionate, non-judgmental care, professional staff, and effective treatment for anxiety, trauma, and neurodivergence. Scheduling is noted as easy, and many describe significant personal growth. However, one recurring criticism involves a session where a client felt the therapist avoided specialized techniques and discouraged pursuing additional medical care.
Google rating: 4.9 out of 5 from 78 reviews (95% five-star).
Reviews on this page: 78 Google reviews (49 with written comments).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 21, 2026.
Service: Therapist serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.9
★★★★★
78 reviews on Google
5★74
4★1
3★1
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
LM
Lilla McGinnis3 reviews
★★★★★
victoria is amazing! have seen her on and off for a couple years now and i couldn’t ask for a more caring or understanding therapist 🫶
Response from the owner · 2 weeks ago
Thank you so much for your kind words! Victoria is truly wonderful, and we are so glad to hear that you’ve had such a caring and supportive experience with her. Providing a safe and understanding space for our clients is always our top priority as a Chicago therapist community. Please don't hesitate to reach out if you ever need anything else!
Highly recommend cityscape for therapy! I’ve been working w Samantha and I’m so thankful to have her in my support system! This has definitely become the best practice I’d go to for sure.
Response from the owner · 2 weeks ago
Thank you so much for the wonderful recommendation! Samantha is fantastic, and we are so glad to have her as part of our therapist team supporting you. Providing a reliable and compassionate space for our clients means everything to our Chicago therapists at Cityscape Counseling. Thank you for trusting us with your care
I’ve been seeing Nicole for a few years now for help with anxiety/OCD and just life things. I’ve never felt judged and she’s always been open to pivoting treatment plans as things change. I wouldn’t be where I am without her support and open mindedness. I can’t thank her enough for all she has done for me. She is a true gem 💎
Response from the owner · a month ago
Thank you so much for taking the time to leave such a thoughtful review! We are so glad to hear about your positive experience with Nicole. Providing compassionate, personalized support for anxiety therapy, OCD treatment, and individual counseling is always our priority here at Cityscape Counseling in Chicago. We truly appreciate your kind words and your support for our practice!
Jillian is amazing. She listens, understands, and helps me work through difficult situations with compassion and insight. I always feel heard, supported, and comfortable during our sessions. Highly recommend.
Response from the owner · 4 months ago
Thank you for sharing your experience. We’re delighted to hear that Jillian provided the compassion, insight, and support you were looking for. Our goal is to help individuals feel understood while navigating difficult situations and personal growth. We appreciate your recommendation and are honored to serve those seeking therapy in Chicago and the surrounding communities.
Cityscape has been incredibly kind and I feel that I have made a lot of progress with my therapist. Along with their admin team being very sweet, my therapist is simply the best.
Response from the owner · 4 months ago
Thank you for your kind words! We’re honored to hear that you’ve had such a positive experience with both your therapist and our administrative team. At Cityscape Counseling, our goal is to provide compassionate, personalized therapy in Chicago while creating a welcoming environment where clients feel supported every step of the way.
Thank you so much for taking the time to share this! We’re thrilled to hear you’ve had such a great experience with Phil and that he’s been so responsive.
Finding a therapist in Chicago who truly connects and communicates well makes a huge difference, so it’s wonderful to know Phil is providing that level of care. We really appreciate the feedback—it means a lot to our team here at Cityscape Counseling as we work to provide the best possible therapy in Chicago.
I've been seeing Caitlin Fitzpatrick for a month now and I'm so impressed by how personable, supportive, and professional she is. 1000/10 would recommend her to anyone who is going through it and needing a safe place to process and heal.
Response from the owner · 4 months ago
Thank you so much for this great review!
We're truly thrilled to hear that Caitlin Fitzpatrick has been such a supportive presence for you over the past month. It means everything to us when clients feel safe, seen, and supported in their healing journey.
If you're searching for a therapist in Chicago or Chicago therapy that feels warm, professional, and deeply personable, Caitlin is an outstanding choice.
Thank you again for taking the time to share your feedback — it helps other people in the Chicago area find the right Chicago therapist when they need it most. Wishing you continued growth and healing!
— The Cityscape Counseling Team
I have had a great experience with Cityscape counseling. I think the world of my counselor. They have been great.
I absolutely LOVE my counselor. She listens to me, listens to my issues and gives me suggestions on how I can improve the situation. She doesn’t try and tell me what to do.
I highly recommend her and Cotyscape counseling to anyone who may need services.
Response from the owner · 7 months ago
Thank you for your great feedback about one of our Chicago counselors. So glad they have been helpful!
Cori did an amazing job today, and I am excited to work with her and build really good skills. She made me feel welcome, and her energy is great. This is a great practice
