Google reviewers rate Claibourne Counseling 4.9 out of 5 based on 263 reviews, with the owner responding to 67 percent of comments. Clients frequently describe the practice as professional, welcoming, and compassionate, noting that therapists take time to listen without rushing patients. The office environment is often cited as calming and supportive, with staff demonstrating strong communication skills. However, low-star reviews highlight a pattern of unreturned calls and missed follow-up appointments, alongside complaints regarding high hourly rates and a lack of insurance coverage.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Myself and my family have been to Claibourne for therapy before. We were very happy with the therapist and received benefit from going. It is a well run organization that has multiple therapists available that from bottom to top do care about the person and seeing them improve the patient's life. They are also very involved in the community, care, and it shows. Highly recommend.
Claibourne Counseling is exceptional when it comes to various types of mental health, and would highly recommend them. Their business is a great asset to the Scottsdale community for anyone who may need some help.
I had the pleasure of being a therapist at Claibourne for the past four years. It is hard to find the words of just how grateful I am for the time I spent learning, growing, and becoming the therapist I am today. Claire will forever be one of the most positive and strongest influences on my therapy career to date. I will be forever impacted by her nurturing, knowledgeable, and intuitive guidance as a supervisor. Though she won’t be in the room with me, her words of encouragement, sound feedback, and years of support will follow me as I continue on my journey. Chas has supported me every step of the way and everything he does is with passion! I think that is an admirable quality, and it isn’t lost on me on how that energy is necessary in the work we get to do. I can’t leave a review without also mentioning just how honored I was to work beside such caring and skilled therapists. They are the heartbeat of Claibourne. To do such vulnerable work requires community. Thanks to each and every one of you. I remain inspired by the work you continue to do with clients. If you’re looking for quality therapy, you found it here.
I highly recommend Claibourne Counseling. I’ve known Claire and her husband for years and have seen firsthand how much time, care, and effort they’ve put into building their practice. They are genuinely good people who care about doing things the right way. I would absolutely recommend them to anyone looking for ethical, compassionate, and genuine counseling services.
I just adore the Claiborne’s and the way they truly care about people. It’s not just a business to them, they Love what they do! They are the kind of people you want in your circle. They encourage you to go after your dreams, they lift you up when you’re feeling down and they Love people deeply! So thankful to have them in my life and would absolutely recommend anyone who wants to feel seen to try Claiborne counseling.
I highly recommend! Would not go anywhere else. would give 10 stars if I could
I had the privilege of working with Claibourne for three years, and I can’t recommend them highly enough. The team was consistently professional, supportive, collaborative, and genuinely committed to providing exceptional care to their clients. I always felt valued as a clinician and appreciated the strong emphasis they placed on both quality of care and professional growth. It was an outstanding practice to be part of, and I’m grateful for the experience and relationships I built there.
I can’t say enough wonderful things about Claibourne Counseling. Claire and Chas are two of the kindest, most compassionate, loving, and genuinely good people I have ever known. They have a rare ability to make people feel seen, heard, valued, and cared for. Their warmth and compassion aren’t something they turn on for work; it’s simply who they are. They lead with empathy, integrity, and a sincere desire to make a positive difference in people’s lives. Knowing Claire and Chas personally, I can say without hesitation that Claibourne Counseling is a reflection of the people behind it: welcoming, thoughtful, compassionate, and deeply committed to helping others. If you are looking for a counseling practice where people truly care about the human being sitting across from them, I couldn’t recommend Claibourne Counseling more highly. The world needs more people like Claire and Chas, and I’m incredibly grateful to know them.
I had a great experience with Claibourne Counseling. Everyone was welcoming, professional, and genuinely caring. The environment felt comfortable and supportive, and I really appreciated how personalized the experience was. You can tell they truly care about the people they work with. I would definitely recommend Claibourne Counseling to anyone looking for a professional and compassionate counseling practice!
We are in our mid 70's and have been to alot of counselors. We have referred friends and family members to Claibourne Counseling and have heard nothing but great things. Highly recommend you give them a call if you're looking for counseling.