Google reviewers rate Clancy Brothers Pest Control five out of five stars based on 2565 reviews, noting that the owner replies to all feedback. Customers frequently praise technicians for their punctuality, thorough inspections, and clear explanations regarding services like bed bug treatment, rodent control, and wasp removal. However, some lower-rated reviews criticize inconsistent scheduling, delayed communication, and billing disputes, indicating that customer service experiences can vary significantly.
Google rating: 5.0 out of 5 from 2,565 reviews (98% five-star).
Reviews on this page: 2,565 Google reviews (2,005 with written comments, 27 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Pest Control Service serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
2,565 reviews on Google
5★2,502
4★39
3★5
2★3
1★16
Reviews from Google, shown as published (original wording, unedited).
DI
Dion Irish
★★★★★
Jose was excellent!
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · 5 hours ago
We appreciate you taking the time to leave a review, Dion. It's great to hear that our technician made such a positive impression on you. That kind of service is exactly what we strive for at Clancy Brothers, and we look forward to seeing you at your next visit.
Outstanding, Kamari was very knowledgeable and professional.
Services: General pest inspection
Response from the owner · a day ago
Anne, we're happy to hear that our technician made such a positive impression. Knowledgeable and professional service is exactly what we aim for on every visit, and it's great that he took the time to help you understand what was happening. We appreciate your continued trust in Clancy Brothers and look forward to seeing you at your next appointment.
Very friendly and professional. I’m looking forward to working with Teddy & Clancy again!
Services: Bug & insect extermination
Response from the owner · a day ago
We're happy to hear that, A Lamie. Our technicians take pride in being professional and friendly every time they're out, and we're grateful you felt that from the start. We look forward to seeing you at your next visit.
Tim was pleasant and professional. He examined the areas of concern about bird nests and a possible squirrel. He provided an overview of how each area would be addressed. His approach was reasonable and we decided to follow his recommendations.
Price assessment: Reasonable price
Services: Home inspection
Response from the owner · 2 days ago
Thanks for taking the time to leave this review, Steve. We're glad our technician took the time to walk you through the bird nest and squirrel concerns and that his recommendations made sense for your situation. That's exactly the kind of thorough, straightforward approach we aim for on every visit. We appreciate your continued trust in our team and look forward to seeing you at your next appointment.
Tim Hanlon was awesome!!!! He walked through the entire building with us to make sure he was covering everything. He explained the process and is super knowledgeable. We felt like we were in good hands with him. Tim Went above and beyond to make us all feel comfortable. He’s the best.
Price assessment: Great price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a year ago
Thank you for the fantastic feedback, Kelly! It’s wonderful to hear that Patrick provided such thorough and knowledgeable service during your visit. We always aim to make our customers feel well-informed and it's great to know Patrick achieved that for you. Your satisfaction means a lot to us!
Paul was my technician, and he did a great job. Very kind, knowledgeable, and friendly to my dog.
Price assessment: Reasonable price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 2 days ago
We appreciate you taking the time to share this, Bryan. Our technician was professional and knowledgeable, and we're glad he made your dog feel comfortable while he worked. That kind of attention to detail is what we strive for on every visit. We look forward to seeing you at your next appointment.
It was super easy to schedule and have someone come out. Elijah was very professional and took the time to answer all of my questions. We are very happy with the services.
Price assessment: Great price
Response from the owner · 2 days ago
Matt, we're happy to hear that scheduling was straightforward for you. Our technician handled your visit with professionalism and made sure you understood what was happening every step of the way, and that's exactly the standard we hold ourselves to. We appreciate your continued trust in our team and look forward to your next visit.
Services: Home inspection, Rodent extermination, General pest inspection
Pest type: Rodents
Response from the owner · 3 days ago
Thanks for taking the time to leave us a review, Mr. E. It's great to hear our team made a good impression and that we could work with your schedule. We appreciate your business and look forward to your next visit.
Teddy did a great job with our scheduled maintenance.
Response from the owner · 3 days ago
Thank you for taking the time to leave us a review, Marie. We're happy to hear that our technician provided you with the thorough, professional service you expect from us. Scheduled maintenance is how we keep your home protected year-round, and we appreciate your continued trust in Clancy Brothers Pest Control. We look forward to seeing you at your next appointment.
Paul showed up early and was very professional. He explained everything to me and was also super friendly.
Services: Termite extermination
Response from the owner · 3 days ago
Thanks for taking the time to leave this review, Frank. We're happy to hear that our technician showed up early and took the time to walk you through everything. That kind of professionalism and friendliness is what we aim for on every visit. We look forward to seeing you at your next appointment.