Classic Floor Care - Tile, Grout, Marble, Travertine, Granite, and Natural Stone. at a glance
Google reviewers rate Classic Floor Care 4.9 out of 5 based on 256 reviews, frequently citing punctuality, clear communication, and fair pricing for services like tile, grout, and marble refinishing. Customers often describe the staff as professional and attentive to detail. However, a minority of low-star reviews report inconsistent cleaning results, equipment issues, or lack of follow-up regarding damage or unfinished work. The owner responded to only one percent of these reviews.
Google rating: 4.9 out of 5 from 256 reviews (95% five-star).
Reviews on this page: 256 Google reviews (214 with written comments, 11 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: November 10, 2026.
Service: Grout Cleaning Service serving Huntington Beach, California.
Data from Google, last updated November 10, 2026.
Star ratings
256 Google reviews we collected
4.9of 5
5 stars24495%
4 stars31%
3 stars31%
2 stars10%
1 star52%
Praise vs complaints
Phrases our text analysis found in 214 written reviews
97%praise
Praise40097%
Complaints123%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11027%
Staff & attitude10125%
Speed & response7217%
Would recommend7017%
Price & value328%
Honesty & trust143%
Communication133%
What customers talk about
We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Classic Floor Care did an absolutely wonderful job cleaning and repairing our travertine shower.”
“…and a broken piece of spa siding that I have to fix because of their sloppy work, unethical business practices, and poor customer service.…”
“Darren is knowledgeable, detailed in explaining what could be done to rejuvenate worn floors and extremely professional and personable in accomplishin…”
“When the job took on a different objective than originally expected, the crew adjusted quickly to achieve beautiful results.”
“I would highly recommend them to anyone looking to have their natural stone cleaned, repaired, or restored.”
“I would give this business 10/10 on showing up on time and hard work but 1/10 on delivering results.”
“…ional and personable in accomplishing our desired results at a very reasonable cost.…”
“Definitely not worth the money, and no follow up after the job was done.”
“It looks beautiful, and we honestly couldn't be more pleased with how it turned out.”
“Great attention to detail, excellent communication, and a pleasure to work with.”
People customers mention
Darren12 reviews
Restoration11 reviews
George5 reviews
Casey3 reviews
Garrett3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We are very happy with the results! Classic Floor Care did an absolutely wonderful job cleaning and repairing our travertine shower. It looks beautiful, and we honestly couldn't be more pleased with how it turned out.
They also cleaned our granite kitchen countertops and glass tile backsplash, and everything looks fantastic! Darren went above and beyond in his committment to us. His team was great as well.
We couldn't be happier with the experience or the results. I would highly recommend them to anyone looking to have their natural stone cleaned, repaired, or restored. I will definitely be calling them again!
Brett Lyda4 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Our cats have been stinking up the house for years. CFC came, did what they do, and now the house smells amazing! We even waited a week before writing this review to make sure it was real. On time, professional, and affordable. George was great. Darren was great. Game changers. Thank you so much.
Jeffrey Mailes1 reviewiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Once again, we were extremely pleased with the wonderful job done by Classic Floor Care. We had them clean several area rugs, and George did a thorough job, paying extra attention to some stubborn spots which are now gone. plus three bedrooms and our stairs. As always, he was very friendly and professional. I highly recommend them for expert cleaning services!
Frank Koroshec2 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
The refinishing work done by Darren of Classic Floor Care made our marble floors absolutely beautiful again. Darren is knowledgeable, detailed in explaining what could be done to rejuvenate worn floors and extremely professional and personable in accomplishing our desired results at a very reasonable cost. I highly recommend Classic’s marble floor refinishing services.
domenic sarzotti3 reviewsiTotal number of Google reviews domenic has written across all businesses on Google Maps, not just this one.
I had to make 2 appointments, as they canceled the first one 20 minutes prior to arrival time. I'm still waiting to hear back from Matt. The service they performed was good.
Mary Jo Evans6 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
