Landscaper · Simi Valley, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 88 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★20 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for its punctuality, clear communication, and affordable pricing across various landscaping and hardscape projects. Reviewers highlight the team's creativity, attention to detail, and willingness to offer honest advice, including recommending alternative solutions when appropriate. With a perfect five-star rating from twenty reviews, the owner responds to every comment, addressing concerns and maintaining high satisfaction levels regarding the quality and efficiency of the work performed.
Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
Reviews on this page: 20 Google reviews (20 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 12, 2026.
Service: Outdoor Lighting Installer serving Simi Valley, California.
Data from Google, last updated November 13, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean Concepts Landscape & Hardscape: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean Concepts Landscape & Hardscape: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean Concepts Landscape & Hardscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
5.0of 5
5 stars20100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
96%praise
Praise4496%
Complaints24%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1022%
Speed & response920%
Staff & attitude715%
Would recommend715%
Honesty & trust613%
Price & value49%
Communication37%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were patient with me when I kept changing my mind, thorough in their explanations, and best of all gave me more than what I expected!”
“After discussing the details, he quickly provided a quote.”
“This speaks volumes about his professionalism, credibility, and dedication to his clients.”
“We highly recommend Clean Concepts for their exceptional work and professionalism.”
“We are thrilled with the final product and cannot recommend them highly enough.”
“What stands out most about Richard is his integrity.”
“Great communication, excellent work and professional results at an affordable price.”
“They listened intently to our needs and vision, then brought creative, high-quality ideas to the table that were both economical and highly practical.”
People customers mention
Richard6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Andres1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Having worked with Richard on successful projects in the past, he was my first call for an upcoming home project. After discussing the details, he quickly provided a quote. What stands out most about Richard is his integrity. Rather than taking the job and outsourcing it, he honestly advised me that another route…
Faye1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Richard and his team did a great job. They were efficient and left the patio in excellent condition.
susan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Richard redid my backyard, and my waterbill was reduced from $600 to $200 oer month, looks beautiful everyday, attracts birds and butterflies, created a view of the entire valley, and now shows off fireworks on every Fourth of July! He and his fabulous crew just completed my frontyard, and i am receiving…
Great price
Rebecca1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Richard and his team are the best to work with. We have now used them for two projects and I am sure there will be more. They were patient with me when I kept changing my mind, thorough in their explanations, and best of all gave me more than what I expected! The pictures show just trees but everything they had to…
Teresa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Large hillside with multiple older trees, variety of plantings needed an update and improved access. clean Concepts built an attractive staircase and cleared the hillside of all old vegetation. Replaced with graceful olive trees and low maintenance groundcover. Complete new irrigation both on hillside and lower…
Julie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We are thrilled with the work that Richard and his team did in our backyard. They were considerate and careful and we had no issues with them at all. Our pavers look amazing!
Having worked with Richard on successful projects in the past, he was my first call for an upcoming home project. After discussing the details, he quickly provided a quote. What stands out most about Richard is his integrity. Rather than taking the job and outsourcing it, he honestly advised me that another route would be better and provided excellent alternative recommendations. This speaks volumes about his professionalism, credibility, and dedication to his clients. I highly recommend Clean Concepts! They will definitely be who I call for future projects.
Response from the owner · a month ago
Thank you, Andres. It was great talking with you. We’re looking forward to working with you on future projects.
Faye Holton1 reviewiTotal number of Google reviews Faye has written across all businesses on Google Maps, not just this one.
Richard redid my backyard, and my waterbill was reduced from $600 to $200 oer month, looks beautiful everyday, attracts birds and butterflies, created a view of the entire valley, and now shows off fireworks on every Fourth of July! He and his fabulous crew just completed my frontyard, and i am receiving compliments and inquiries from my neighbors and passers by who stop to take photos. He installed fabulous lighting, and neighbors really like the lights when walking their dogs at night. Richard is a great landscaper: he has fabulous eye catching practical ideas; he is responsive; patient, and very professional. I have recommended him to friends, neighbors and family. If he works on your yard you WILL be happy with the final product!
Price assessment: Great price
Response from the owner · a month ago
Sue, Thank you so much for your incredibly kind and thoughtful review! It has been an absolute pleasure working with you on both your backyard and front yard. Knowing that the landscaping has not only transformed the look and feel of your property, but also helped reduce your water bill and created a beautiful space for birds, butterflies, and your view of the valley, means so much to us.
Thank you again for trusting us with your home and for recommending us to your friends, family, and neighbors. We truly appreciate your support and look forward to seeing you enjoy your beautiful yard for many years to come!
Todd and Melissa Rainville2 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Richard and his team are the best to work with. We have now used them for two projects and I am sure there will be more. They were patient with me when I kept changing my mind, thorough in their explanations, and best of all gave me more than what I expected! The pictures show just trees but everything they had to do to run the water lines and drip lines was not easy. They were super friendly, very tidy, and on time (which for me is a big one!) Thanks Richard and team. See you for the back yard next.
Response from the owner · 4 months ago
Thank you for the kind words. We enjoy working with you guys and are looking forward to the next project.
Teresa Schwartz5 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Large hillside with multiple older trees, variety of plantings needed an update and improved access. clean Concepts built an attractive staircase and cleared the hillside of all old vegetation. Replaced with graceful olive trees and low maintenance groundcover. Complete new irrigation both on hillside and lower yard. Beautiful, clean pavers turned a little used side yard into a new outdoor space. Updated flower beds and planters to complete the project, all accented with low voltage lighting. A true transformation. We are very pleased with the quality of work Richard and his team provided. We highly r Ed commend Clean Concepts. D Schwartz
Response from the owner · 5 months ago
We had a great time bringing your backyard vision to life! You were both wonderful to work with!
Julie Willlams3 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
We are thrilled with the work that Richard and his team did in our backyard. They were considerate and careful and we had no issues with them at all. Our pavers look amazing!
Response from the owner · 5 months ago
Julie, you were wonderful to work with! Thank you for trusting us with your home.
randy gilbert3 reviewsiTotal number of Google reviews randy has written across all businesses on Google Maps, not just this one.
Met with Richard he explained my sprinkler system. He also gave me ideas about how to better irrigate, my citrus trees, and my lawn all of his recommendations he backed up with his reasons why he also understood the value of having children playing in the yards are experienced with Witham was wonderful. We look forward to continuing to do business with his company.
Response from the owner · 5 months ago
Thank you, Randy. I am glad we could help you out. It was great to working with you!
Steve Paulson13 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Richard and his crew at Clean Concepts did a FANTASTIC job adding a pathway on our bank, fixing and adding stair steps and helping design and install lighting. Everything was completed on time and looks beautiful! So much so that we have hired them to revamp our sprinkler system and replant our bank. I highly recommend them!
Response from the owner · 5 months ago
Thank you Steve for the fantastic review. We’re thrilled that you love the pathway, stairs, and lighting, and we truly appreciate the opportunity to continue working with you on your sprinkler system and landscaping. Your trust in our team means a great deal to us.
Your California Home5 reviewsiTotal number of Google reviews Your has written across all businesses on Google Maps, not just this one.
We recently had our entire backyard redone by Clean Concepts Landscape & Hardscape, we’re very happy with the final result.
What really stood out was their creativity and vision. They brought several ideas to the table that we hadn’t even considered, and many of those ended up being some of our favorite features of the finished space. The transformation of our backyard was significant, and it feels much more functional, polished, and enjoyable now.
If you’re looking for a company with strong design ideas and the ability to completely transform an outdoor space, Clean Concepts is the way to go.
Response from the owner · 5 months ago
Thank you, Renee. You were a pleasure to work with and we love the end results just as much as you do. Your trust and confidence in our team means so much to us!
