Clean Cozy Home offers residential, office, and move-out cleaning services in San Francisco, earning a 5/5 rating from 85 reviews. Customers frequently cite punctuality, thoroughness, and easy communication as key positives, noting that the team accommodates last-minute requests and provides same-day service. The primary criticism involves the refusal to provide fixed quotes, with one reviewer expressing concern that the hourly billing structure allows for open-ended costs.
Google rating: 5.0 out of 5 from 85 reviews (99% five-star).
Reviews on this page: 85 Google reviews (83 with written comments).
Owner responses: the business replied to 89% of reviews.
Most recent review: September 26, 2026.
Service: House Cleaning Service serving San Francisco, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
85 reviews on Google
5★84
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
SB
Suzanne BellLocal Guide · 25 reviews
★★★★★
I’ve been using Clean Cozy Home to clean my Airbnb, and the experience has been great so far. I really appreciate the professionalism and easy communication. I’d definitely recommend them to other Airbnb hosts.
Response from the owner · 4 weeks ago
Thank you so much, Suzanne!! We really appreciate your kind words. 🙏🏼😊
when i called they told me minimum was 2 cleaners for $85/hr. I told him exactly what i needed cleaned w/ square footage, and asked them to estimate how many hours bc they charge by the hr. he said they couldnt guestimate. I wanted a quote for the job, he wouldnt give one. he wanted it by the hour and he wanted it open ended so they could take their time and run up the bill. When i told him that i would see how far they got after a few hours he demanded i tell him how many hours I needed. I used the same argument he used that i couldn't 'guestimate' how long cleaning takes. Bc he didnt seem to like his own logic used against him, me not actually trying to be snarky, he then he changed the requirements, all of a sudden, to be a minimum 6 hrs after he told me the minimum was 2 hrs. clearly he's just trying to maximize profits but it just put a sour taste in my mouth and i rather not give this company any business. it's actually discriminatory to have different rules for different customers and one day someone might want to sue them for it. just a putting it out there.
Response from the owner · 4 months ago
Hi Aych, I'm sorry but it sounds like you have our company mixed up with another one. Perhaps you contacted a similar named company? We currently don't have any male members on our admin team and we also do not charge by the hour. Can you kindly give us a call asap today so we can escalate this up to the supervisor and confirm if this was indeed a mixup? We've checked all booking records and it doesn't show we have any client booking or estimate under your name. Hoping we can remedy this mix up asap as we have many happy clients and provide quality services so hoping this can be resolved asap. Our number is 415-340-1458. We hope you can clear this poor review and we hope to hear from you soon!
Super happy with both the cleaning and overall experience. They’re very communicative and make an effort to customize everything to your needs, and willing to work within your budget. Highly recommend for anyone looking for residential or office cleaning - we’ll definitely be working with them consistently going forward!
Services: Office & workplace cleaning, Standard cleaning
Response from the owner · 5 months ago
Thank you so much, Yana! We appreciate your feedback and look forward to providing your office with care and quality cleanings! 🧼🫧
The crew did a wonderful job. Thorough and efficient. My place is sparkling! Communication was great. They helped me out while I recover from a surgery. Would definitely recommend.
✅ Detail-oriented and professional.
✅ Took the time to do an 15-minute intake to understand what I was looking for.
✅ First appointment available quickly
I had a deep cleaning done for my 3bd/2bath townhouse.Both women arrived on time and asked me questions on what to target - they were super professional and got into every corner and did an outstanding job. The job took close to 3 hours-the kitchen including stove and refrigerator were sparkling clean - the windows to the walls, baseboards and my floors !
Professional , honest and incredibly detailed. Amazing job- I’m so so happy with the end result and will be utilizing them on a monthly basis- will book another for my parents home!
Thank you!
Move out clean was great! The team was super reactive and provided a quote within the day. The crew was on time and did a really nice job and was very nice. Would highly recommend!
Response from the owner · 8 months ago
Hi Viviane, we are so appreciative of your kind words!! Thank you sooo much for choosing Clean Cozy Home! 🙏🏼
I needed a last minute cleaning for a space of 1,000sf in a home (specifically, the entertaining area), and with limited time available at the home. Clean Cozy were very responsive and accommodating. There was excellent communication (text) throughout, including follow up afterwards to make sure we were happy with the cleaning (it was great!).
Price assessment: Reasonable price
Price: $400–450
Services: Standard cleaning
Response from the owner · 9 months ago
Thank you so much, Julia!! we really appreciate your kind review! 🙏🏼🏡🤍