leslie walkerLocal Guide · 15 reviewsTotal number of Google reviews leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey came the same day I called and were great!
Clean Slate Junk Removal & Moving
5.0 ★★★★★ 757 Google reviews · 24 photos
98%five-star reviews
42%reviews answered by the owner
Nov 2026latest review
Clean Slate Junk Removal & Moving at a glance
Google reviewers rate Clean Slate Junk Removal & Moving five stars based on seven hundred fifty seven reviews, noting that the owner replied to forty two percent of them. Customers frequently praise the company for punctuality, professional communication, and fair pricing while handling heavy items or clearing rental properties. However, a small number of low-star reviews cite concerns regarding reckless driving, unreturned calls for quotes, and staff refusing jobs due to bed bugs.
- Google rating: 5.0 out of 5 from 757 reviews (98% five-star).
- Reviews on this page: 757 Google reviews (614 with written comments, 7 with photos).
- Owner responses: the business replied to 42% of reviews.
- Most recent review: November 2, 2026.
- Service: Junk Removal serving Louisville, Kentucky.
Data from Google, last updated November 3, 2026.
Star ratings
757 Google reviews we collected
- 5 stars73998%
- 4 stars132%
- 3 stars00%
- 2 stars00%
- 1 star51%
Praise vs complaints
Phrases our text analysis found in 614 written reviews
- Praise1,40299%
- Complaints151%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude37226%
- Speed & response34825%
- Would recommend22416%
- Quality & results20815%
- Price & value14911%
- Communication947%
- Honesty & trust222%
What customers talk about
We read 614 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were courteous and understood my moving needs once explained.”
“…me a recommendation to a different junk removal company and got very rude after I told her I wanted to use clean slate as I heard very good things abo…”
“Fast, efficient and reliable, I recommend to anyone who needs moving help!”
“The company scheduled for the final pickup literally never showed!”
“I am 100% satisfied with the job their guys completed, and would highly recommend them.”
“I would not recommend them at all, poor customer service.”
“The guys were timely, courteous and did a great job”
“They handled all of my belongings with care and took extra precautions to make sure nothing was damaged during the move ( a first for me!”
“Great communications throughout, team arrived on time and are very reasonably priced.”
“Aaron the owner was so easy to work with and he was very upfront about everything I wasn’t surprised by any hidden fees, etc.”
“The communication was excellent right down to the 15 minute notice they were on their way.”
“The employees were on time, courteous, efficient and genuinely great to deal with.”
People customers mention
- Aaron 27 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 757 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kathie SauerLocal Guide · 22 reviewsTotal number of Google reviews Kathie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional movers. Not a scratch - and heavy exercise equipment was moved! Very courteous folks - everyone we spoke to was great!
Response from the owner · 4 days ago
Thank You So Much Kathie! We Appreciate Your Business!
Tedtra McNeal1 reviewTotal number of Google reviews Tedtra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been working with clean slate for several years now and they are always wonderful. Careful, prompt, polite and easy! I highly recommend this team.
Response from the owner · a week ago
Thank You So Much TK! You were one of my very first customers circa 2016?! We appreciate your continued business!
Bob HornerLocal Guide · 13 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe two moving men showed up at my house on time. They were courteous and understood my moving needs once explained. I requested that a couple of large mattress and box springs/bases be relocated within the house. They completed the job in an expected time frame and left for another job. I used them a few years ago to help on a move. They were very responsive to my needs and timeline then, and today. Job Well Done
Response from the owner · a week ago
Thank You Bob! We appreciate your repeat business!
Peggy MeredithLocal Guide · 15 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast, efficient and reliable, I recommend to anyone who needs moving help! I found them when they picked up my Habitat for Humanity donation. They provide the nonprofit Free Services. Impressed enough with that, I hired them to move my belongings from my home of 25 years to storage. They wrapped my furniture, hauled my boxes and stacked everything safely with easy access! Definitely using them again!
Response from the owner · a week ago
Thank You for choosing Clean Slate! Please reach out to us anytime you need something moved or hauled away!
Geoff Sherlock2 reviewsTotal number of Google reviews Geoff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe crew was timely, professional and efficient.
Response from the owner · 4 weeks ago
Thank You! We Appreciate Your Continued Business!
Laura Nicholson2 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company to work with! Reasonably priced and the workers were top notch!
Response from the owner · 4 weeks ago
Thank You! We Appreciate Your Continued Business!
Don Hennessey7 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe guys were timely, courteous and did a great job
Response from the owner · 4 weeks ago
Thank You! We Appreciate Your Continued Business!
Anne4 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed to move, donate and junk some items. Clean Slate was very easy to work with. I am 100% satisfied with the job their guys completed, and would highly recommend them.
Response from the owner · 4 weeks ago
Thank You! We Appreciate Your Continued Business!
Sharon Bindner2 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAfter researching various companies to move a couch through tight doorway of 2nd floor, this was the right decision. They had 2 guys here within the hour, were nice, professional and got the job done. Price was a bit lower than all the others. Will definitely use them again if needed.
Response from the owner · 4 weeks ago
Thank You! We Appreciate Your Continued Business!
Business details
- Address: 8230 Oxmoor Farm Ln, Louisville, KY 40222
- Phone: (502) 523-6919
- Website: junkremovallouisvilleky.com
- Service area: Louisville, KY