WINDOW CLEANING SERVICES · KANSAS CITY, MO
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%23+4.6Value 10%67+6.7Momentum 8%80+6.4Track record 7%99+6.9Accountability 5%62+3.1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%23+4.6Value 10%67+6.7Momentum 8%80+6.4Track record 7%99+6.9Accountability 5%62+3.1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORECleaner Image KC
Better than 66% of window cleaning services · #13 of 38
5.0★1,005 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
64%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Cleaner Image KC for rooftop/skylight cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
All 3 Google reviews tagged “Rooftop/skylight cleaning”
★★★★★ George · Edited 2 years ago
This is easily one of the easiest companies I have ever dealt with. They have done everything they said they would do, when they said they would do it, and at the prices agreed upon. They always clean up after themselves, and are completely professional. I have been dealing with them for a couple of years and could…
Rooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 5 years ago
They did a great job and were pleasant and professional
Rooftop/skylight cleaningInterior & exterior window cleaningService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Laura · 5 years ago
Rating only, no written review.
Rooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Cleaner, grey = window cleaning services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 27%Reasonable 71%Overpriced 0%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%23+4.6Value 10%67+6.7Momentum 8%80+6.4Track record 7%99+6.9Accountability 5%62+3.1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
62
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
23
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
80
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
99
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
62
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+157 / −0
Professionalism
+162 / −0
Responsiveness
+133 / −1
Punctuality
+138 / −0
Value
+129 / −0
