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Cleaning Services Round Rock

House cleaning service · Round Rock, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%88+23Value 15%65+9.9Momentum penalty69−3.1Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 94 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 31%
5.0 ★★★★★ 316 Google reviews · 18 photos
99%five-star reviews
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
$309typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Cleaning Services Round Rock at a glance

Google reviewers rate Cleaning Services Round Rock five stars based on 316 reviews, with the owner responding to 74 percent of them. Customers frequently describe thorough deep cleaning and move-out services, noting punctuality, efficient communication via reminders, and reasonable pricing for the quality provided. While most feedback highlights professionalism and attention to detail, one recurring criticism involves a low-star report where cleaners left specific areas uncleaned and rearranged belongings during a deep clean.

  • Google rating: 5.0 out of 5 from 316 reviews (99% five-star).
  • Reviews on this page: 316 Google reviews (314 with written comments, 27 with photos).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Round Rock, Texas.

Data from Google, last updated November 8, 2026.

Score profile vs other move-in/move-out cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: value.

Satisfaction96Reliability88Craft & service–Value65Momentum69Replies to reviews–Satisfaction: 96 (median 92)Reliability: 88 (median 90)Value: 65 (median 100)Momentum: 69 (median 100)
Cleaning Services Round RockMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cleaning Services Round Rock: 96/100 on this factor. Category median: 92.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cleaning Services Round Rock: 88/100 on this factor. Category median: 90.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cleaning Services Round Rock: 65/100 on this factor. Category median: 100.B
65
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cleaning Services Round Rock: 69/100 on this factor. Category median: 100.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.

Star ratings

316 Google reviews we collected

  • 5 stars31499%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 314 written reviews

  • Praise32899%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price321%
  • Reasonable1071%
  • Overpriced17%
  • Not sure00%
$309+25% vs typical move-in/move-out cleaning services

Middle half of what 16 customers paid ($251–$373) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results12036%
  • Would recommend8526%
  • Staff & attitude5316%
  • Speed & response3410%
  • Honesty & trust258%
  • Price & value103%
  • Communication41%

What customers talk about

We read 314 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The cleaner paid special attention to detail and made the home look and smell like brand new.”
  • “Cleaning Services Round Rock is my go-to house cleaning service in town by far.”
    “We received none of those things, and I strongly recommend looking elsewhere.”
  • “Perla was also friendly and courteous, and the reservation service kept me up to date with upcoming reminders.”
  • “Ruth arrived on time and did a good job with the move-out cleaning.”
  • “I can honestly say I have never been so happy to have someone else's apartment get cleaned.”
  • “I needed a company to do a move out clean for me on short notice for an affordable price (2335 sq ft.”
  • “An excellent service, perfect communication, and outstanding cleaning.”

People customers mention

  • Maria 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cleaning Services Round Rock for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Kabuoy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The lady did a great job. She was polite, amiable and thorough. And at a great price too! I’ll definitely come back anytime I’m in need of cleaning services. Thank you!!!

Paid $300–350Great priceStandard cleaning
DeborahLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perla was my cleaner and she did an amazing job! I hired for a move-out cleaning and everything was *chefs kiss* pristine afterwards. Perla was also friendly and courteous, and the reservation service kept me up to date with upcoming reminders. A+++, would hire again if I were still in TX!

Paid $450–500Reasonable priceMoving-related cleaning
Becca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I could not have asked for a better cleaning service! I almost cried when I saw my kitchen and bathrooms! Due to a missed text, there was an initial scheduling conflict, but Lavinia was able to get Maria and her team out to my house in the afternoon and they did an incredible job. I will definitely be booking with them again.

Paid $450–500Reasonable priceStandard cleaning
Allyson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I needed a company to do a move out clean for me on short notice for an affordable price (2335 sq ft. 😬) and this service was the best. The cleaner paid special attention to detail and made the home look and smell like brand new. I plan to use this service again for quarterly cleaning in my new place. Booking a…

Paid $450–500Great priceMoving-related cleaningDeep clean
Elizabeth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brenda is fantastic at her job, cannot recommend highly enough. They charge a reasonable price for excellent service, I’m never booking with anyone else!

Paid $200–250Reasonable priceStandard cleaning
Lorraine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The person who cleaned our house was named Carmen. She was very thorough and did a great job! I would highly recommend her. She cleaned 3.5 bathrooms and vacuumed the stairs and game room upstairs.

Paid $300–350

Photos

Customer reviews

5.0 ★★★★★ 316 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Edward Hart14 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt. Professional. Great job, good value

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Standard cleaning
Roger Bailey7 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired Cleaning Services Round Rock (Sparkly Maid Austin) for a deep clean of just two bathrooms (master and kids' bath) on August 24th for $270. We authorized the crew to come while we were away, and three cleaners spent roughly 2.5 hours at our home. Despite having three people on site for that amount of time, the spaces were far from clean. Worse, the cleaners rearranged all of our belongings and left a permanent stain on our toilet seat, from what appears to be harsh cleaning chemical damage. I called their office directly to provide the feedback. While management initially agreed to send a different person, we have yet to be scheduled or reimbursed for the damage. For $270 for two simple bathrooms, we expected professional results, basic care for our property, and accountable customer service. We received none of those things, and I strongly recommend looking elsewhere.

Kabuoy Kabuoy7 reviewsTotal number of Google reviews Kabuoy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The lady did a great job. She was polite, amiable and thorough. And at a great price too! I’ll definitely come back anytime I’m in need of cleaning services. Thank you!!!

  • Price assessment: Great price
  • Price: $300–350
  • Services: Standard cleaning
Deborah Brooks Lambertson (Deborah)Local Guide · 51 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perla was my cleaner and she did an amazing job! I hired for a move-out cleaning and everything was *chefs kiss* pristine afterwards. Perla was also friendly and courteous, and the reservation service kept me up to date with upcoming reminders. A+++, would hire again if I were still in TX!

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Moving-related cleaning
Becca Greer12 reviewsTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could not have asked for a better cleaning service! I almost cried when I saw my kitchen and bathrooms! Due to a missed text, there was an initial scheduling conflict, but Lavinia was able to get Maria and her team out to my house in the afternoon and they did an incredible job. I will definitely be booking with them again.

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Standard cleaning
Allyson Patterson2 reviewsTotal number of Google reviews Allyson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed a company to do a move out clean for me on short notice for an affordable price (2335 sq ft. 😬) and this service was the best. The cleaner paid special attention to detail and made the home look and smell like brand new. I plan to use this service again for quarterly cleaning in my new place. Booking a cleaning was easy and the representative was very thorough and clear on what to expect. Such a pleasant experience!

  • Price assessment: Great price
  • Price: $450–500
  • Services: Moving-related cleaning, Deep clean
Elizabeth Bell9 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brenda is fantastic at her job, cannot recommend highly enough. They charge a reasonable price for excellent service, I’m never booking with anyone else!

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Standard cleaning
Molly Avila9 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job! Best service, detailed and incredibly efficient .

  • Price assessment: Reasonable price
  • Services: Deep clean
Lorraine Widener4 reviewsTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The person who cleaned our house was named Carmen. She was very thorough and did a great job! I would highly recommend her. She cleaned 3.5 bathrooms and vacuumed the stairs and game room upstairs.

  • Price: $300–350
Sandy Fatigante7 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time I used their service. I plan to continue. We’re well satisfied.

  • Price assessment: Reasonable price
  • Price: $250–300

Cleaning Services Round Rock on Google Maps →

Business details