Clear Water Filtration, Pump and Well Service at a glance
Customers frequently praise the company for rapid emergency response, clear communication, and fair pricing when handling well pump repairs, installations, and filtration systems. Recurring themes highlight the team's punctuality and thoroughness in explaining technical issues. However, some low-star reviews criticize unexpected fees for incomplete services, missing parts during initial visits, and delays in drilling projects.
Google rating: 4.7 out of 5 from 193 reviews (92% five-star).
Reviews on this page: 193 Google reviews (173 with written comments).
Owner responses: the business replied to 80% of reviews.
Most recent review: September 23, 2026.
Service: Water Purification Service serving Taunton, Massachusetts.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.7
★★★★★
193 reviews on Google
5★178
4★1
3★1
2★1
1★12
Reviews from Google, shown as published (original wording, unedited).
LB
Lindsay Barre1 review
★★★★★
Fantastic company to work with. Answered my emergency call at 4:30 AM and had a crew over by 7am. Extremely thorough and explained everything that they were doing. Highly recommend!
Response from the owner · a month ago
Thank you so much for the great review Lindsay! We’re glad we could be there when you needed us, even at 4:30 AM. Our team takes pride in responding quickly, thoroughly diagnosing the issue, and keeping our customers informed every step of the way. We truly appreciate your recommendation and your trust in Clear Water!
Site installation of new pump for an irrigation well, went well despite difficult conditions.
Response from the owner · 3 months ago
Thank you for the 5-star review Mitchell! We’re glad we could successfully complete the installation of your new irrigation well pump, especially given the challenging site conditions. Our team appreciates your trust and is happy we could get everything installed and working properly. Thank you for choosing us for your irrigation well pump installation!
We recently had a immediate loss of water. We called Clear Water and they sent Demitrius out within a couple hours. He did a great job of explaining everything and walking through how to address the problem. Demitrius was very helpful and came out the next day with the parts and got it fixed, amazing turnaround time and customer service!
Response from the owner · 3 months ago
Thank you so much for the 5-star review Matt! We’re glad our team could help get your water back on quickly during your emergency. We understand how stressful it is to suddenly be out of water, and we’re proud to provide fast, dependable emergency well service when you need it most. Thank you for choosing us for your emergency well pump service—we truly appreciate your business!
We can't say enough good things about Clearwater Pump & Well Service. They truly went above and beyond to help us resolve a very frustrating issue with our irrigation pump and drive.
After another company installed the wrong drive, Clearwater stepped in and worked tirelessly to find a solution. Before determining that the drive needed to be replaced, they spent hours at our home and on the phone with the drive manufacturer's customer support and technical team, doing everything possible to get the existing drive working. Their dedication, persistence, and commitment to helping us were exceptional.
A huge thank you to Paul and his outstanding team—Mike, service technician Dimo, and electrician Jon. Everyone was knowledgeable, professional, patient, and genuinely cared about getting the job done right.
We highly recommend Clearwater Pump & Well Service to anyone looking for honest, reliable, and experienced professionals. If you want a company that stands behind its work and goes the extra mile for its customers, Clearwater is the one to call.
Response from the owner · 3 months ago
Thank you so much for the 5-star review, Meggan! We're glad we could help get your irrigation system back up and running after the previous installation created problems.
Diagnosing and correcting irrigation pump and drive issues can be challenging, but our team takes pride in finding the root cause and making the necessary repairs the right way. We're happy we were able to restore reliable performance and give you confidence that your system is operating as it should.
Thank you for trusting Clear Water Filtration, Pump & Well Service with your irrigation pump repair. We truly appreciate your business and are here whenever you need expert well pump service, irrigation system troubleshooting, or emergency pump repairs in the future.
I called a few companies before Clear Water as I had used them in the past. No response.
Clear Water response was prompt and courteous as I was not a current customer
Demo came at the appointed time and was very efficient. What we hoped to be an easy fix turned into a multiple hour job and even though he had to call in reinforcements he was a pleasure to work with. His day had to be extended because of my issue but he remained polite and committed to my needs.
The men who worked on my well were terrific. The office personnel was professional and accommodating and the entire experience was positive.
I highly recommend Clear Water and although I hope not to have to use them again, I wouldn’t hesitate if an issue arose.
Response from the owner · 3 months ago
Thank you so much for your 5-star review Marilyn! We truly appreciate you trusting Clear Water Filtration, Pump & Well Service with your well system.
We're glad we could provide prompt, professional service and ensure your well was operating reliably again. Whether it's well pump replacement, well repairs, well inspections, or routine well maintenance, our team is committed to delivering dependable service and honest recommendations.
Thank you again for choosing us. If you ever need well service, water testing, or water filtration solutions in the future, we're always here to help. We appreciate your support!
My well pump died in the early evening and when I put a call into them they got back to me right away and tried to trouble-shoot the problem with me and finally determined that the well pump had failed. They were at my house the next morning at 8am and replaced the pump right away. Their communication was outstanding with both the office staff and the technicians. These guys were terrific and I would highly recommend them. One of the best customer experiences I've ever had.
Response from the owner · 4 months ago
Thanks for the 5-star review Jeff. We know how stressful it can be when you suddenly lose water, so we're glad our team could provide fast emergency well service and get your system back up and running. It was our pleasure to complete your well pump replacement quickly and professionally. Thank you for trusting Clear Water Pump & Well Service with your water system needs. We appreciate your business and look forward to helping you with any future well or water treatment needs.
Amazing customer service! Clear water was there for me on a Friday night and Saturday morning of a Holiday weekend to get me back up and water flowing! Thank you!
Highly recommended!
Response from the owner · 4 months ago
Thank you so much for the 5-star review! We truly appreciate your support and are glad you had a great experience with our team. Providing reliable well and water filtration service with honest communication and quality workmanship is always our goal. Thank you for choosing Clear Water Pump & Well Service — we look forward to helping you again whenever you need us!
I called to have my well capped. Technician came and claimed he had never seen a well like mine. He said he would contact his superior because he was more knowledgeable. I was charged 260 dollars and have not heard from them since. I called them up to ask why such a steep price even though nothing was done. I was informed that they would address the pricing once they heard back from the team. This was a month ago.
We recently had Clearwater install a water softener and whole-house filtration system to address water quality issues in our home. From start to finish, the experience was professional and efficient.
The technicians were wonderful and very well-educated. I would highly recommend your services for any well and filtration needs.
Response from the owner · 6 months ago
Thanks for the feedback Val. We appreciate your 5 star review!