Customers consistently praise the thoroughness of interior and exterior treatments, noting effective results for pests like spiders and wasps. Reviewers highlight the professionalism of technicians, who often provide detailed explanations, answer questions, and maintain open communication regarding service schedules. While most feedback is positive, a few low-star reviews describe unauthorized door-to-door solicitation attempts and disputes over contract cancellation terms, indicating potential issues with marketing practices.
Google rating: 5.0 out of 5 from 2,635 reviews (99% five-star).
Reviews on this page: 2,635 Google reviews (2,550 with written comments, 11 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 2, 2026.
Service: Pest Control Service serving Kansas City, Missouri.
Data from Google, last updated November 3, 2026.
Star ratings
2,635 Google reviews we collected
5.0of 5
5 stars2,61399%
4 stars181%
3 stars10%
2 stars00%
1 star30%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
100%praise
Praise4,859100%
Complaints80%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,54432%
Quality & results1,37728%
Communication63513%
Speed & response60913%
Would recommend49410%
Honesty & trust1122%
Price & value962%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Miquela with Clear Defense Pest Control was very professional and throughout in the initial service.”
“On time and did thorough treatments inside and outside.”
“She explained the entire process and kept me informed throughout the treatment.”
“Dorian was prompt and gave us a great summary of services.”
“Mouses have been fading out slowly (since first treatment on 5/4/26)!”
“I highly recommend giving both Miquela and Clear Defense an opportunity to earn your business and trust”
“I wouldn't recommend anyone else if you're looking for pest control with customer service that can't be beat!”
“Top 3 things I loved: 1) Prompt and punctual service 2) Professional and reliable technicians 3) Fair and affordable pricing.”
“Very reasonable rates and once again exceptional customer service.”
People customers mention
Willie154 reviews
Cydney83 reviews
Miquela58 reviews
Jaden58 reviews
Joey49 reviews
Devin39 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
On time and did thorough treatments inside and outside. Joey was very friendly and helpful.
Response from the owner · 13 hours ago
Thank you, Andrew! We’re glad Joey provided friendly, helpful service and completed thorough treatments inside and outside while staying on time. We appreciate you choosing ClearDefense Pest Control!
K
Kyle Wright3 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Joey with Clear Defense pest control was great! Knowledgeable, friendly and professional. Since I used their services my mind has been at ease.
Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · 15 hours ago
Thank you, Kyle! We’re glad Joey provided knowledgeable, friendly, and professional service and helped give you peace of mind. We truly appreciate your 5-star review!
A
adam ford6 reviewsiTotal number of Google reviews adam has written across all businesses on Google Maps, not just this one.
Miquela with Clear Defense Pest Control was very professional and throughout in the initial service. After a few hours we noticed results, after a few days the pests were gone.. I highly recommend giving both Miquela and Clear Defense an opportunity to earn your business and trust
Response from the owner · a day ago
Thank you, Adam! We’re glad to hear Miquela was professional and thorough during your initial service, and that you saw results so quickly. We truly appreciate your recommendation and trust in ClearDefense Pest Control.
K
Kevin McCannon3 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Willie and the Clear Defense team has taken great care of our property for the last three years. Couldn't recommend them more.
Response from the owner · 2 days ago
Thank you, Kevin! We truly appreciate your loyalty over the past three years and are glad Willie and the ClearDefense team have taken such good care of your property. Your recommendation means a lot to us.
S
Stan Wilson12 reviewsiTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
Tye did an excellent job, more thorough than anyone ever’s done before.
Stan Wilson
Price assessment: Not sure
Price: $180–200
Services: General pest inspection
Response from the owner · 2 years ago
Stan Wilson, we are delighted to learn that Dalton provided you with a thorough and professional service during your first visit with ClearDefense Pest Control. Thank you for choosing us!
B
Brandon Bowman2 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Joey with ClearDefense Pest Control came out today and did a very good and thorough job. We really appreciate him!
Services: Spider extermination, General pest inspection
Response from the owner · 2 days ago
Thank you, Brandon! We’re glad to hear Joey provided such a thorough and professional service. We truly appreciate your kind words and your support of ClearDefense Pest Control.
J
Jerrod Goodman3 reviewsiTotal number of Google reviews Jerrod has written across all businesses on Google Maps, not just this one.
Services: Spider extermination, General pest inspection, Bug & insect extermination
Response from the owner · 2 days ago
Thank you, Jerrod! We’re glad you found our team nice and professional. We appreciate you taking the time to share your experience with ClearDefense Pest Control.
E
Eric Siriboury7 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Edited: 30Oct2026- Willie came through and was able to clean things up around the house and garage. The interior of the home didn’t experience much activity so we decided to leave it as is. Shows how well they work! 29Jul2026- Joseph and Ben came today for the quarterly visit and did a great job! They also were able to assist me with additional pest issues that I had appear since the last visit. 22Apr2026- Miquela came through and sprayed the interior and exterior of the home. Did some clean up around the house too. Anything I mentioned that needed a look, she provided without issues. Always a good job at the end of it! 21Jan2026- Willie and Miquela came on a cold day to get our quarterly spray done and did great. They made sure to clean up any webs around the house and replaced traps. Wonderful as always! 08Oct2025- Willie came by and did our first quarterly spray and he did a great job. I told him of the concerns we had the last few weeks with the pest and he ensured that everything was going be good moving forward. He even did some extra coverage! September of 2025- Miquela from ClearDefense pest control was outstanding. She was friendly and did her work well! I even told her that if everything works then I’ll consider passing along the company to my parents.
Response from the owner · a year ago
Thank you, Eric! I'm delighted to hear that Miquela provided outstanding service and made such a positive impression. We really appreciate the recommendation to your parents and are here to ensure everything continues to work well for you.
D
Doug Hyde12 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Today Joey was out for our quarterly inspection and application and did an amazing job. He pointed out several areas that he took extra time to address. We only started the service about three months ago, but so far our extremely happy with the professionalism and service that we are getting.
Price assessment: Reasonable price
Price: $80–100
Services: Spider extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Spiders
Response from the owner · a month ago
Doug, thanks for choosing ClearDefense for your first service visit. I’m glad Miquela took the time to explain the products and process, and we appreciate your understanding about the rain delaying the cobweb control and power spray. We’ll get that follow-up scheduled as soon as the weather clears so we can keep things moving in the right direction.