House cleaning service · Thornton, CO · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 17 decluttering servicesiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★179 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$217typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers for Clearview Cleaning and Organizing highlight punctuality, detailed house and post-construction cleaning, and proactive communication, including advance reminders and after-work photos. Many clients report satisfaction with the thoroughness of the service and the professionalism of the staff. However, a minority of low-star reviews cite instances of rude customer service interactions and disputes regarding refunds, contrasting with the generally positive feedback.
Google rating: 4.9 out of 5 from 179 reviews (98% five-star).
Reviews on this page: 179 Google reviews (166 with written comments, 9 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 3, 2026.
Service: Decluttering Service serving Thornton, Colorado.
Data from Google, last updated October 26, 2026.
Score profile vs other decluttering services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyDecluttering Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clearview Cleaning and Organizing: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clearview Cleaning and Organizing: 86/100 on this factor. Category median: 90.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clearview Cleaning and Organizing: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clearview Cleaning and Organizing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clearview Cleaning and Organizing: 70/100 on this factor. Category median: 70.B
70
Bar = this company · dark tick = category median.
Star ratings
179 Google reviews we collected
4.9of 5
5 stars17698%
4 stars00%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 166 written reviews
98%praise
Praise32498%
Complaints82%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4357%
Reasonable3141%
Overpriced11%
Not sure00%
$217-48% vs typical decluttering services
Middle half of what 49 customers paid ($126–$327) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8024%
Would recommend7222%
Staff & attitude6319%
Speed & response4614%
Honesty & trust299%
Communication268%
Price & value165%
What customers talk about
We read 166 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My house looks so nice and clean, Nancy did a great job with everything!”
“I would definitely recommend to family and friends.”
“Owner Lauren is one of the most rude and unkind people I have ever met and i would never recommend this business to absolutely anyone.”
“Nancy has cleaned my house several times/ Never have I been disappointed her smile and professionalism talks for its self.”
“From the wild misquote to the substandard cleaning left behind, the experience was unprofessional and frustrating.”
“Hi, I have used Nancy on several occasions and haven’t been disappointed, very detailed on cleaning and fast and my house smells amazing when’s she’s done.”
“Genuinely very professional and kind people to work with.”
“Consistently great communication and cleanings with good attention to detail.”
“The cleaning was very thorough and well done, and the price was fair.”
People customers mention
Lauren24 reviews
Nancy7 reviews
Airbnb5 reviews
Sanchez4 reviews
Denver3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clearview Cleaning and Organizing for 5 kinds of job. Pick one to see what they paid and said.
Griselda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Hi, I have used Nancy on several occasions and haven’t been disappointed, very detailed on cleaning and fast and my house smells amazing when’s she’s done. We always use her.
Paid $100–150Great priceStandard cleaning
Bridgette1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
So Nancy has cleaned my house several times, and have been very grateful for her good job. I would recommend her to anyone.
Paid $100–150Reasonable priceStandard cleaning
Arthur9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nancy has cleaned my house several times/ Never have I been disappointed her smile and professionalism talks for its self. I would and have recommended her to my family. She Earned Her Stars Thanks Nancy.
Paid $100–150Reasonable priceStandard cleaning
Dora3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Muy buen trabajo recomendada fue una limpieza muy detallada y bien echa y el precio fue justo
Paid $350–400Great priceDeep clean
Irene1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nancy, did a cleaning for. I was satisfied with her to work. I would recommend her again.
Paid $50–100Reasonable price
Maria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’m really satisfied with the cleaning that Nancy has done with my house! Love it! 100% recommend
Paid $250–300Great priceStandard cleaningService not listed
Really happy with the cleaning! My house looks so nice and clean, Nancy did a great job with everything! She was friendly, professional, and paid attention to the details. It’s such a nice feeling coming home to a clean house, I’ll definitely be using them again!
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · 3 weeks ago
Thank you for allowing us to be of service we appreciate your business
Celeste Robledo1 reviewiTotal number of Google reviews Celeste has written across all businesses on Google Maps, not just this one.
Hi, I have used Nancy on several occasions and haven’t been disappointed, very detailed on cleaning and fast and my house smells amazing when’s she’s done. We always use her.
Price assessment: Great price
Price: $100–150
Services: Standard cleaning
Response from the owner · 3 weeks ago
Thank you for allowing us to be of service we’re so happy to hear Nancy was able to provide outstanding cleaning for your home consistently!
Bridgette Herrera1 reviewiTotal number of Google reviews Bridgette has written across all businesses on Google Maps, not just this one.
Nancy has cleaned my house several times/ Never have I been disappointed her smile and professionalism talks for its self. I would and have recommended her to my family. She Earned Her Stars Thanks Nancy.
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · 3 weeks ago
Thank you for allowing us to be of service Nancy is absolutely amazing!
Maria Gallegos4 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
