iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 26 acupuncture clinicsiPosition by Experts Score among all companies we track in this category. · better than 64%
5.0★★★★★115 Google reviews · 9 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Clearwater Acupuncture five stars based on one hundred and fifteen reviews, with the owner responding to ninety-five percent of comments. Patients frequently cite punctuality, flexible scheduling, and clear communication regarding treatment plans for conditions like back pain, nerve issues, and arthritis. The office is described as clean and calming, while staff are noted for being welcoming and professional. Many mention that insurance acceptance makes the services affordable, and no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 115 reviews (99% five-star).
Reviews on this page: 115 Google reviews (109 with written comments, 1 with photos).
Owner responses: the business replied to 95% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Clearwater AcupunctureAcupuncture Clinics median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clearwater Acupuncture: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clearwater Acupuncture: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clearwater Acupuncture: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clearwater Acupuncture: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
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Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
5.0of 5
5 stars11499%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
97%praise
Praise17497%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price754%
Reasonable538%
Overpriced00%
Not sure18%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6436%
Would recommend5631%
Quality & results1911%
Communication1810%
Honesty & trust116%
Speed & response95%
Price & value32%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mark Tamburrino and the entire team have been professional, welcoming, and incredibly helpful with my injuries.”
“I highly recommend Clearwater Acupuncture and Dr Mark Tamburrino!”
“I’ve been going to Clearwater Acupuncture for the past few weeks and have had a great experience.”
“This was the first time I had accupuncture done and he was very kind and explained the process well, which made me more comfortable.”
“You can tell they genuinely care about their patients and want to help.”
“Mark Tamburrino is very professional, takes his time to listen and I immediately felt comfortable and confident that he would be able to help me and h…”
“The nerve pains from my condition are still on the mend slowly subsiding and the acupuncture sessions I've been receiving are definitely helping.”
“They work with my insurance so it has been very affordable.”
People customers mention
Mark48 reviews
Tamburrino33 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMarty4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’ve been going to Clearwater Acupuncture for the past few weeks and have had a great experience. Dr. Mark Tamburrino and the entire team have been professional, welcoming, and incredibly helpful with my injuries. They’ve also been extremely flexible and accommodating with my crazy schedule, which I really…
JJeaninneLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I came to Clearwater Acupuncture with severe upper back pain that was resistant to medication and over the counter treatments and it was starting to affect my ability to work. I was so appreciative that as a new patient I was able to be seen in 2 days and the receptionist is very friendly and helpful. The office and…
JJennifer11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dr. Mark worked with me for months until I "graduated" from needing any routine acupuncture treatments for nerve pain in my hands and arms, and knee pain too. This was the first time I had accupuncture done and he was very kind and explained the process well, which made me more comfortable. I am very pleased with the results and would recommend him.
JJohn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I came in for pain & numbness in my feet & toes from Morton's Neuroma & Metatarsalgia. Mark was very patient, kind, knowledgeable & caring. The center is very calm & relaxing. They are very accommodating with your life schedule also. I highly recommend Mark!
KKathleen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I was skeptical about acupuncture, but I have been to several Orthopedic doctors about my hip pain so I thought why not try it. Well, after two years struggling with the Orthopedic people I found that five sessions of acupuncture has made a great difference in my ability to walk without pain. Big surprise!
JJim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I came to Clearwater Acupuncture with a low expectation of any pain relief in my arthritic right knee. I was searching for a way to reduce pain and swelling. The injections from my Orthopedic weren’t working and didn’t want to live on pain meds and Ibuprofen . Knee replacement was out of the question. WAS I 100%…
I’ve been going to Clearwater Acupuncture for the past few weeks and have had a great experience. Dr. Mark Tamburrino and the entire team have been professional, welcoming, and incredibly helpful with my injuries. They’ve also been extremely flexible and accommodating with my crazy schedule, which I really appreciate. You can tell they genuinely care about their patients and want to help. I highly recommend Dr. Mark and the team at Clearwater Acupuncture!
Response from the owner · 3 weeks ago
Thank you so much for your kind words Marty! It has been a pleasure working with you. We are very happy to hear that you've had a great experience with us! Being flexible, professional, and welcoming is extremely important to us here. Wishing you the best!
J
Jeaninne OliverLocal Guide · 25 reviewsiTotal number of Google reviews Jeaninne has written across all businesses on Google Maps, not just this one.
I came to Clearwater Acupuncture with severe upper back pain that was resistant to medication and over the counter treatments and it was starting to affect my ability to work. I was so appreciative that as a new patient I was able to be seen in 2 days and the receptionist is very friendly and helpful. The office and exam rooms are clean, calming and comfortable. Dr. Mark Tamburrino is very professional, takes his time to listen and I immediately felt comfortable and confident that he would be able to help me and he did not disappoint! My pain is essentially resolved and I am very grateful. I highly recommend Clearwater Acupuncture and Dr Mark Tamburrino!
Response from the owner · a month ago
Thank you so much for the wonderful review Jeaninne! We are so happy to hear that your experience here was positive. Efficiency, kindness, helpfulness, and professionalism is very important to us. I am very pleased to hear that your back pain has been resolved! Thank you for your kind words.
J
Jennifer Lantz11 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Dr. Mark worked with me for months until I "graduated" from needing any routine acupuncture treatments for nerve pain in my hands and arms, and knee pain too. This was the first time I had accupuncture done and he was very kind and explained the process well, which made me more comfortable. I am very pleased with the results and would recommend him.
Response from the owner · 2 months ago
Thank you so much for your kind words Jennifer. I am very pleased that you have "graduated" from my treatment! Being transparent and thorough with every patient is very important to me. I am very happy to hear that you are pleased with your results. Thank you for the recommendation!
J
John Hesselbirg11 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I came in for pain & numbness in my feet & toes from Morton's Neuroma & Metatarsalgia. Mark was very patient, kind, knowledgeable & caring. The center is very calm & relaxing. They are very accommodating with your life schedule also. I highly recommend Mark!
Response from the owner · 3 months ago
Thank you so much for the wonderful review! Being accommodating, patient, kind, and knowledgeable is very important to us here. We are so thankful for your kind words and recommendation!
J
Jon McDonaldLocal Guide · 51 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Helped tremendously with my lower back pain. Highly recommended
Price assessment: Great price
Response from the owner · 3 months ago
Hi Jonathan! Thank you for the wonderful review and recommendation. I am so glad to hear that acupuncture has helped with your lower back pain. Wishing you the best!
K
Kathleen S.3 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
I was skeptical about acupuncture, but I have been to several Orthopedic doctors about my hip pain so I thought why not try it. Well, after two years struggling with the Orthopedic people I found that five sessions of acupuncture has made a great difference in my ability to walk without pain. Big surprise!
Response from the owner · 5 months ago
Thank you for the wonderful review Kathleen! I am pleased to hear that after five sessions here, you no longer feel pain when walking. It is truly wonderful working with you! Thank you for your trust in us.
J
Jim Livolsi1 reviewiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
I came to Clearwater Acupuncture with a low expectation of any pain relief in my arthritic right knee. I was searching for a way to reduce pain and swelling. The injections from my Orthopedic weren’t working and didn’t want to live on pain meds and Ibuprofen . Knee replacement was out of the question. WAS I 100% WRONG!! After a few visits Dr Mark has my knee, basically pain free! Even though he can’t fix the bone on bone, the pain has been greatly reduced in that area. It went to a pain level of 9 to a level of 3..
I am absolutely 100% satisfied with his treatment and I am now a lifelong patient.
I totally recommend Dr Mark for acupuncture treatment!
You will not be disappointed.
Response from the owner · 5 months ago
Thank you for your kind words Jim! I am glad to hear that your pain levels went down from a 10 to a 3! I am also very happy to hear that you are satisfied with your treatment here. Thank you so much for the recommendation.
P
Pat Scanlon8 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Dr. Mark listens to me and has been helping me recover from multiple issues. After 5 visits I am seeing improvement. Thank you.
Price assessment: Great price
Response from the owner · 7 months ago
Thank you for the great review Kaylyn! I am happy to hear that you have been improving after a couple sessions. Your kind words means a lot, thank you.
K
kynight41Local Guide · 29 reviewsiTotal number of Google reviews kynight41 has written across all businesses on Google Maps, not just this one.
Let me tell you about my experience there. I have suffered with neuropathy for over 20 years. And i'm not more than 7to8 treatment in and it has brought back feeling in both my feet. And my legs.
Can't wait to see the total overall in fact, it will have on me with diabetic for 33 years and then on Valentine's Day, A2014I got a kidney and a pancreas transplant. But the neuropathy kept going now this seems to reversing a lot of years of damage.I could actually feel my feet.I felt like I had walked on stumps.For years
Response from the owner · 7 months ago
Thank you so much for sharing your experience here! I am glad to hear that after just a couple sessions, you now have feeling in your legs and feet. Your amazing review means a lot to us, thank you for your kind words and continuous support!
