Clint Miller Exterminating Inc logo

Clint Miller Exterminating Inc

Pest control service · Concord, NC

4.9 ★★★★★ 1,645 Google reviews · 24 photos
96%five-star reviews
86%reviews answered by the owner
Oct 2026latest review

Clint Miller Exterminating Inc at a glance

Customers frequently cite punctuality, professional conduct, and detailed communication as key strengths of the pest control services, noting that technicians often explain processes and provide follow-up care. The company maintains a high rating, with the owner responding to a significant portion of feedback. However, some low-star reviews highlight issues with billing department interactions, lack of pricing transparency, and instances where technicians arrived without adequate notice or failed to provide expected results.

  • Google rating: 4.9 out of 5 from 1,645 reviews (96% five-star).
  • Reviews on this page: 1,645 Google reviews (1,226 with written comments, 6 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Rodent Control serving Concord, North Carolina.

Data from Google, last updated November 2, 2026.

Star ratings

1,645 Google reviews we collected

  • 5 stars1,58596%
  • 4 stars362%
  • 3 stars50%
  • 2 stars30%
  • 1 star161%

Praise vs complaints

Phrases our text analysis found in 1,226 written reviews

  • Praise2,03999%
  • Complaints241%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude79839%
  • Quality & results49424%
  • Speed & response23411%
  • Would recommend21811%
  • Communication19910%
  • Honesty & trust663%
  • Price & value543%

What customers talk about

We read 1,226 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Clint Miller Exterminating always provides prompt, professional & courteous service.”
    “My niece called Miller extermination and the lady who answered the phone was rude and not helpful.”
  • “Appreciate Brent’s work- he does a great job and does it with a smile.”
    “The office manager, Regina, is the most horrible customer service representative I have ever spoken to in my entire life.”
  • “The technician was professional with the information, on time efficient and detailed information on what he was going to do and deal with.”
    “Services have been constantly delayed and are still not complete.”
  • “I do not have any issues in between visits and highly recommend their services.”
    “I recommend they improve communication and provide basic information upfront to better serve potential customers.”
  • “He was courteous, thorough, and explained what needed to be done each step of the way.”
  • “Clayton is especially friendly, reliable and professional.”
    “He called them out on it and the assistance lied saying he was pouring out water.”
  • “These folks charge reasonable prices, communication is excellent, show up exactly when they say they will and are very professional.”
    “Follow up conversations with billing head of department was strained to say the least.”

People customers mention

  • Chastain 67 reviews
  • Bobby 57 reviews
  • Kevin 48 reviews
  • Daniel 23 reviews
  • Reynolds 21 reviews
  • Brent 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 1,645 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
kwieland281 reviewTotal number of Google reviews kwieland28 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kevin did a super job. He was very professional.

  • Services: Rodent extermination
Response from the owner · 2 years ago

Thank you for the review! We're delighted to hear that Kevin was able to help.

J C13 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clint Miller Exterminating always provides prompt, professional & courteous service. I’ve been using them for approx 30 yrs now. Bobby Reynolds is the Service Technician. Highly Recommend. Happy Customer.

  • Price assessment: Reasonable price
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Spider extermination, Bug & insect extermination, Ant extermination
  • Services: Ant extermination, Bug & insect extermination, Cockroach extermination, General pest inspection, Spider extermination, Termite inspection
  • Pest type: Ants, Termites, Cockroaches, Spiders
Response from the owner · 3 years ago

Thank you for the review! Your continued support to the Clint Miller Exterminating team is what makes all of this possible. We're so glad to hear from you!

Chad GrubbsLocal Guide · 45 reviewsTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent pest control.services, communication, and results. I even get the same person for more than 5 years. Daniel is my guy and you can't have him!..haha

  • Price assessment: Reasonable price
  • Price: $160–180
  • Services: General pest inspection
  • Pest type: Ants, Cockroaches, Spiders, Other
Linda Richards1 reviewTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very courteous and accomadating.

  • Price assessment: Reasonable price
  • Services: Home inspection
  • Pest type: Rodents
Response from the owner · a year ago

Linda, thank you for sharing your recommendation with us! We're so glad the CMExt team was able to help with your pest control needs.

Neal Kron5 reviewsTotal number of Google reviews Neal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Appreciate Brent’s work- he does a great job and does it with a smile. Thank you, Brent

Response from the owner · 2 days ago

Thank you so much for the kind words! We will be sure to pass this along to Brent. He takes pride in his work, and it means a lot to hear that he made your visit a good one. We appreciate you choosing Clint Miller Exterminating!

Beverly MorrisonLocal Guide · 27 reviewsTotal number of Google reviews Beverly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel was very professional and he went through every room. The product they use is GREAT! I will definitely recommend.

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: General pest inspection
  • Pest type: Cockroaches
Response from the owner · 2 months ago

Thank you so much for the recommendation! We are glad Daniel was thorough in every room and that you are already seeing great results. We will make sure he hears this. We appreciate you choosing Clint Miller Exterminating!

Mark Douglas6 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clayton did a thorough job on the termite inspection, only complaint is the 3 landscaping lights that he "took down" while dragging the hose. He is a very polite young man.

  • Price assessment: Not sure
  • Services: Termite inspection
  • Pest type: Termites
Response from the owner · 5 days ago

Mark, Thank you so much for taking the time to share this! We're glad to hear Clayton was thorough with your termite inspection and that he treated you and your home with respect. We'll be sure to pass your kind words along to him. We're also sorry about the landscape lights. That's not the experience we want for any of our customers, and we truly appreciate your understanding and the chance to make it right. Thank you for trusting us with your home. We look forward to serving you again!

Eric Tyrone6 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician was professional with the information, on time efficient and detailed information on what he was going to do and deal with.

Response from the owner · 6 days ago

This is great to hear! Thank your business and 5 star review!

Betty Pennell3 reviewsTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He explained his process to me. Nice and polite.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: General pest inspection, Bug & insect extermination
  • Pest type: Ants
Response from the owner · 6 days ago

Hi Betty, this is wonderful to hear. We appreciate your business, and taking the time to leave us a review!

colljn6 reviewsTotal number of Google reviews colljn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Junior was very pleasant and professional. A great asset to your Company with great Customer Service!

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Termite inspection, Termite extermination
  • Pest type: Termites
Response from the owner · a year ago

Thank you so much for your great review! We're so glad April could provide you great service, we'll be sure to let her know.

Clint Miller Exterminating Inc on Google Maps →

Business details