Kelly SLocal Guide · 18 reviews
Staff is friendly and knowledgeable
Response from the owner · a year ago
Thank you Kelly!
Review from Google · view on Google
Club Pilates Ankeny
Club Pilates Ankeny at a glance
Google reviewers praise the welcoming atmosphere, knowledgeable instructors, and varied workout options, noting that classes are challenging yet easy to follow. Positive feedback highlights the staff's attentiveness and the studio's clean facility. However, recurring criticisms involve strict punctuality policies that deny entry to late arrivals without refunds, alongside difficulties in processing membership cancellations and billing disputes.
- Google rating: 4.8 out of 5 from 194 reviews (92% five-star).
- Reviews on this page: 194 Google reviews (133 with written comments, 3 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: July 28, 2026.
- Service: Personal Trainer serving Ankeny, Iowa.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★194 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Destiny Smith7 reviews
It’s so bad I wish I could give you a 0 but that’s not possible so I give you a 1. Club Pilates is a scam. I called them trying to cancel my membership, just because my none of the class times for beginner classes were doable with my new job. I didn’t get an answer so I left a message and they wouldn’t return my calls until after I was charged again which per their policies I knew I’d be charged one more time. Although because they didn’t call me back until after I was charged they said “oh well you’re gonna be charged for another month because it’s a 30 day cancellation policy”. Not only did they purposefully ignore my calls in order to charge me again but I also paid for a private lesson 4 months ago and despite contacting them about it 5 times they never scheduled it.
Response from the owner · a year ago
Hi Destiny. Thank you for taking the time to share your experience with us. You have been refunded for your private lessons and our team is working with you to solve the rest. Please know that we are taking your feedback seriously and are looking into these matters to prevent similar situations in the future.
Review from Google · view on Google
Theresa Forbes4 reviews
Amy is a great instructor, easy to follow and so positive!
Response from the owner · a year ago
Thank you Theresa!
Review from Google · view on Google
Darla Iverson3 reviews
Holly is always so positive in her classes. I enjoy her workouts so much. She’s very descriptive and so encouraging! She has great soundtracks and always a variety of workouts. Starts my days off in such a positive way.
Response from the owner · 2 years ago
Thank you for leaving Club Pilates a wonderful review!
Review from Google · view on Google
tracyLocal Guide · 14 reviews
Stretching is great with Holly!
Response from the owner · 3 years ago
Thank you so much for taking the time to leave a wonderful review for Club Pilates! We truly appreciate your kind words and feedback.
Review from Google · view on Google
Jill Kruse12 reviews
A good workout!
Response from the owner · a year ago
Thank you Jill!
Review from Google · view on Google
Denise Rourk4 reviews
Holly is such an inspiration! She encourages our journey to strength with creative movement, and great music to go with.
Response from the owner · 2 years ago
Thank you for leaving Club Pilates a wonderful review!
Review from Google · view on Google
Russell Tami4 reviews
Holly is the best! So motivating and positive!
Response from the owner · 2 years ago
Thank you Russell!
Review from Google · view on Google
Amanda Bucheit-Englehardt2 reviews
Excellent experience. My home studio is in San Antonio so I wasn’t sure what to expect but I found the Ankeny studio to be welcoming, efficient, excellent obviously well trained instructors who led us through a phenomenal class. Will not hesitate to come again when I am in town.
Response from the owner · a year ago
Thank you Amanda!
Review from Google · view on Google
Linda McTaggart12 reviews
Theresa always crushes it for cardio sculpt. Her classes are 🔥🔥🔥🔥
Response from the owner · 3 years ago
Our team of experienced instructors is dedicated to helping our clients improve their strength, flexibility, and overall wellness through the practice of Pilates. We are thrilled to know that you found their instruction to be valuable and effective!! Thank you for the positive review!
Review from Google · view on Google
Business details
- Address: 1615 SW Main St Ste 107, Ankeny, IA 50023
- Phone: (515) 985-2308
- Website: clubpilates.com
- Service area: Ankeny, IA