Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
Reviewers frequently praise the studio for its clean facilities, challenging classes, and instructors who provide clear guidance while maintaining a supportive atmosphere. Many members highlight the personalized attention received in small group settings, which helps them achieve consistent exercise routines and improved physical well-being. However, some low-star reviews criticize the front desk staff for rude behavior, poor phone etiquette, and unprofessional handling of member issues, leading to a negative customer service experience.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
468 Google reviews we collected
Phrases our text analysis found in 322 written reviews
How often each topic comes up in the written reviews
We read 322 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Heidi is a genuine soul, her kindness, willingness and warmth demeanor is appreciated by all of us that have the opportunity to do Pilates at Club Pil…”
“I enjoy club Pilates however I will be stopping my membership because the young guy who works upfront is extremely disrespectful.”
“I feel so fortunate to have her as my instructor and would highly recommend her to anyone looking for an exceptional Pilates experience!”
“All are excellent instructors, who plan their classes thoroughly including all the elements (I.”
“This location would be perfect if they understood that this young man is terrible for this location.”
“I love how Lisa explains the moves and body positions we are to take when she is directing us in our strength and stretch.”
“After taking my first class, I immediately decided to sign up for a membership.”
“If you new to Pilates they offer an intro class it’s worth it, invest in your health.”
“…eck-in error, the receptionist became confrontational, demanded a $25 fee, and escalated the situation to a threat of calling the police when I refuse…”
“You can tell how much she genuinely cares about her students and takes the time to make everyone feel seen, supported, and encouraged.”
praise complaint · found by our text analysis, Google review wording unchanged.
I love Jodi’s classes. when I first started I only went twice a week and she was my first instructor I stopped having back pains after sitting long days at work and over all felt better all the time. After a few months I iupped my membership to unlimited. I really love going
It’s just honestly a great experience I really feel like I’m being challenged I love how I feel when I leave Instructors are really good in each of there own ways Each instructor brings a complete different element to the experience I highly recommend this place
Love the Coral Springs and parkland location! The classes are great! Love taking classes with Tammy, Eugenia, Jenn, Heidi, Mary and Alexa. Great experience every time.
Heidi is a genuine soul, her kindness, willingness and warmth demeanor is appreciated by all of us that have the opportunity to do Pilates at Club Pilates in Coral Springs, she has a passion for Pilates and this is shown in her work.
I can’t say enough wonderful things about Eugenia! You can tell how much she genuinely cares about her students and takes the time to make everyone feel seen, supported, and encouraged. Her classes are challenging, motivating, and always thoughtfully planned. She brings so much positive energy and passion to every…
Very good job.I’m glad to be here!!!! I always feel so energized after class. all teachers does a wonderful job teaching. Thank you so much.
4.9 ★★★★★ 468 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I love Jodi’s classes. when I first started I only went twice a week and she was my first instructor I stopped having back pains after sitting long days at work and over all felt better all the time. After a few months I iupped my membership to unlimited. I really love going
It’s just honestly a great experience I really feel like I’m being challenged I love how I feel when I leave Instructors are really good in each of there own ways Each instructor brings a complete different element to the experience I highly recommend this place
Thank you so much for the amazing review, Monica! We truly appreciate your feedback and are glad to hear that you're enjoying the unique elements each instructor brings to your experience. Your recommendation means a lot to our team, and we're here to keep challenging you and helping you feel great after every class!
Paula is great!🎉😎
Love the Coral Springs and parkland location! The classes are great! Love taking classes with Tammy, Eugenia, Jenn, Heidi, Mary and Alexa. Great experience every time.
Thank you so much for the wonderful feedback, Lidia! We're grateful you shared your experience with our team and are pleased to hear you enjoy the classes and instructors at our Coral Springs location. Your support means a lot to us!
Heidi is a genuine soul, her kindness, willingness and warmth demeanor is appreciated by all of us that have the opportunity to do Pilates at Club Pilates in Coral Springs, she has a passion for Pilates and this is shown in her work.
Thank you so much for the wonderful feedback, Sara! We truly appreciate you taking the time to share your experience at Club Pilates Coral Springs. Our team is dedicated to fostering a supportive environment, and it's great to hear that Heidi's passion and warmth have made a positive impact on your Pilates journey.
Great Pilates teachers and she makes it a lot of fun
I can’t say enough wonderful things about Eugenia! You can tell how much she genuinely cares about her students and takes the time to make everyone feel seen, supported, and encouraged. Her classes are challenging, motivating, and always thoughtfully planned. She brings so much positive energy and passion to every class, and she has a way of making you want to keep pushing yourself while still feeling comfortable and supported. She is not only an incredible instructor but also someone who truly invests in her students. I feel so fortunate to have her as my instructor and would highly recommend her to anyone looking for an exceptional Pilates experience!
Brett, Thank you so much for taking the time to share your wonderful feedback about your experience with Eugenia at Club Pilates Coral Springs. We are so happy to hear how much you appreciate her dedication and the positive energy she brings to her classes. We always aim to make you feel seen, supported, and encouraged in classes :) Best regards, Club Pilates Coral Springs Team
Very good job.I’m glad to be here!!!! I always feel so energized after class. all teachers does a wonderful job teaching. Thank you so much.
Thanks Irina, we love having you!!
Laura is an excellent instructor. We have so much fun and she cares about her students. Great investment in me. Highly recommend club Pilates Coral Springs. I love going the staff keeps us motivated, the pace keeps moving and before you know it 50 minutes is up.
I love how Lisa explains the moves and body positions we are to take when she is directing us in our strength and stretch. Shes clear and concise. She is compassionate and concerned with any issues one may have with their body. Just Love her classes!
Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
