Club Pilates Hackensack

I absolutely LOVE Club Pilates River Edge! The workouts are tough, effective, and somehow manage to humble me every time 😂 I’ve been an athlete my whole life, and these are still some of the hardest workouts I’ve done, in the best way! I’m constantly discovering muscles that apparently have been sleeping on the job. The studio is always clean, welcoming, and full of great energy, with fun themes that keep things fresh. Rosy is an amazing manager, and Samantha, Ty, Christine, Danielle, Nina, and Annah (Paramus Park location) will have you sore for days, in the best way! Great people, great vibes, and workouts that keep me coming back 💪🏾

Don’t recommend at all

Stopped in to check it out. Cristina was so nice, polite, cheerful and amazing. Thanks for the hug!!

Excellent trainers! Vivian, Ana & Toni have had a significant impact in my life. The improvement in health and fitness is remarkable. Six months ago I did not think it was possible! I am now devoted to the practice of Pilates. I highly recommend it!

Had a great time celebrating a friend’s birthday at Club Pilates! The studio was incredibly accommodating and patient, especially since we were a class of beginners. The instructor, Tai, was informative, fun, and really attentive to everyone’s individual capabilities, which made the experience feel welcoming and comfortable. Such a positive first experience — highly recommend!

I’ve never been this frustrated with a business. Their app is poorly designed, and I was charged a no-show fee for a class I don’t recall booking at a different location and it doesn’t even appear in my booking history. No one could explain the charge, and I was actually attending a class at this “sister studio” at that same time. After getting no response, I disputed the charge with my bank, which I won. Now I’m being told I can’t book any classes until I pay the chargeback fee, and a late fee so I can’t even use the membership I’m paying for and am being penalized for winning a chargeback because they failed to have evidence They also claim they have “no record” of my calls, texts, or voicemails, despite me having proof and the manager in Paramus, Chantal, refused to let me send her my text and call log saying she doesn’t see anything on her end so it didn’t matter. On top of that, the cancellation policy was never clearly explained, specifically the 30-day notice requirement after the initial term. Now they are forcing me to pay another month but not be able to book any classes until I pay the bank chargeback fee and late fee, meaning my dispute was pointless. Communication is poor, and it’s clear customer experience is not a priority at all and this is just another chain who only cares about money and not customer satisfaction. As a business owner myself, this is not how you treat customers.

Had an amazing experience working with the team at Club Pilates! The trainers are incredibly knowledgeable, welcoming, and genuinely care about helping people move and feel better. Their energy and attention to form make every session both challenging and enjoyable. Highly recommend checking them out if you're looking for great instruction and a supportive fitness community.

Rafael is so rude. So glad I canceled my membership when I did and found another studio to join. The passive aggressiveness from this studio and its instructors do not deserve my hard earned coin. Most pretentious set of people I’ve come across - like it’s odd.

So I had to wait until I went to enough class to say how I felt about club Pilates over. This location very friendly and clean but to get in the classes It’s like fighting for your life trying to get classes. I suggest if you sign up. Do 2 days weekly option until you hit the mark for the 10 classes and other options are opened up because unless you don’t work and have nothing to do then you will most likely not be able to find classes that you can get it into. They full up quickly and overall I don’t think it’s worth it. Staff is great here and it’s good sessions but I feel like there are other places you can go that you don’t have to fight for classes. Then I feel like they tell you that you can go to other studios but you have to pay for other studios so overall it’s not worth it’s. After the 3 months I will not continue going here.

I’ve been working with Ashley Rivera since the very first Pilates class I ever took, and from day one I was blown away by her attention to detail and the way she guides each movement. Her group classes are always challenging, engaging, and extremely well-structured. I leave every session feeling stronger and more confident. After seeing how effective her classes were, I decided to take private sessions with her, and that’s where I noticed even greater improvements. Ashley tailors every workout to my specific needs, focusing on form, technique, and progression. The level of personalization she brings to each private session has made all the difference in my results. Ashley is truly amazing at what she does. I couldn’t be more grateful for the progress I’ve made under her instruction, and I highly recommend her to anyone looking to improve their strength, flexibility, and overall wellness.