Experts Reviews · Company report
CM Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CM Heating

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 7,953 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CM Heating is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CM Heating is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CM Heating is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CM Heating is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CM Heating is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CM Heating is better than 92% of leak detection services.A
92

Reviews for your job

Customers hired CM Heating for 8 kinds of job.

CM Heating for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.348
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 348 Google reviews tagged “A/C system maintenance” · showing 40

Peter10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Anderson was on time, friendly, respectful of my property, and very knowledgeable. He didn’t push any other services or products and left the decision solely in my hands.

Paid $200–400Great priceHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
a383377 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Been using CM heating for 17yrs. I recommend them. Great people.

Reasonable priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been with Cm Heading for a long time will not go anywhere else. They have taken care of my family's needs. They make everything right all the time.

Paid $1,000+Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Value
DanLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very detailed and thorough. And also a nice guy.

HVAC system maintenanceA/C system maintenance
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our tech, Anderson Carter was wonderful. He explained how well our system was working and how we can improve the life of the system. He was extremely helpful, personable, kind. Would love to see him stay with the company and be our tech with any issues we might have in the future.

Paid $1–200Reasonable priceA/C system maintenance
KRNGRNLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anderson Carter is stellar

Paid $200–400Great priceHVAC system maintenanceA/C system maintenance
DianeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ray was a pleasure to deal with. He did a very thorough job and gave us some new information about our system. We've always been happy in our dealings with CM Heating.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
Laurel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast efficient and knowledgeable

HVAC system maintenanceA/C system maintenance
Charles12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Professional Michael Sullivan awesome Tech/ Plumber. Install tank less water heater

Paid $200–400Reasonable priceA/C system maintenanceHVAC duct & vent cleaning+ Responsiveness+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anderson was great!

Reasonable priceHVAC system maintenanceA/C system maintenance
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alexander was very knowledgeable and helpful. Everyone we’ve worked with at CM has had such great customer service and they do quality work that we trust.

Great priceA/C system maintenance
Crag2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experiance across the board from start to finish. They have the nicest technicians and are always courteous, on time and respectful!

Reasonable priceHVAC system maintenanceA/C system maintenance
DeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

CM installed my heat pump a few years ago and have taken great care of me ever since. Had an emergency and you can call day or night and they send someone right out. Love this company and the crew is always so friendly and professional!

A/C system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

worker was thorough and friendly.

Paid $200–400Reasonable priceA/C system maintenance
MisterLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

You will not find a more professional HVAC/Plumbing/Electrical company anywhere in the Seattle area! These technicians are very highly trained and the services they provide are consistently excellent. We've used them for years. My company has also utilized their services for many years. They are not the least…

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceInstallation
frontspar9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Knowledgeable and experienced

A/C system maintenance
RayLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

great service, qualified technicians and prompt services. Saul is very knowledgeable and honest.

Paid $200–400Reasonable priceA/C system maintenanceHeating system maintenance
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nikko was awesome! Professional, thorough, knowledgeable and efficient !

Paid $1–100Reasonable priceA/C system maintenance
PattiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We used CM Heating to service our furnace and air conditioner this year. As usual, they were prompt, very thorough and nice. I told them my concerns and they checked everything out!. Our house is nice and cool and we couldn’t be happier!!

Paid $200–400Reasonable priceService not listed
biker655 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly, and patiently explained everything to me. Quick was able to get in and Out in just a couple of hours and kept me updated on his progress the whole time. C&M is a great company I can’t say enough good stuff about them, and they hire just top notch people to represent their company. I put the call in…

Paid $200–400Great priceHVAC system maintenanceA/C system maintenance
Ronald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Simply outstanding, professional service by Nikko Cossins who is an extremely well trained technician who performed a masterful maintenance service. I would recommend this company to anyone needing HVAC service. Thank you for another outstanding job.

Great priceHVAC system maintenanceHeating system maintenance
Kennet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Carson from CM Heating was professional and knowledgeable. He was able to help us with our furnace and provide us with great service

Reasonable priceA/C system maintenance
Lezlee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Adam was very professional, prompt, and knowledgeable.

A/C system maintenance
jonthan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hagan was a professional. We had a/c issues and he addressed them and reassured us he could resolve the issue. He was super friendly and helpful. He made a possibly stressful experience much better for us. I highly recommend

A/C system maintenanceA/C system repair
Frederick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Adam was super! Very prompt with his notifications and on time! His knowledge was fantastic and he spent the time required to resolve the issue and provide with the background of the issue and how he resolved it. Adam is always welcome to come back. I give him too marks! 5 out of 5! Antonio Carbajal was a fantastic…

Paid $400–600Reasonable priceA/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Caleb was friendly and professional in the maintenance of my air conditioner. CM Heating communicated with me regularly to make sure I remembered my appointment and who would be coming to my home.

Paid $200–400Reasonable priceA/C system maintenance
Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dan came out to my house to check on my AC unit that wasn't working. No cold air on a 90 degree day. He came that same day, assessed the issue, and let me know my options going forward. He was very professional and very nice to deal with. Great job, Dan!

Paid $200–300Great priceHeating system maintenance
Cascade2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This gentleman was thorough & fast. We appreciate his help and highly recommend him.

A/C system maintenance
KarynLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

6/10/2026 - Graham did a great job servicing our mini split and was very professional. 6/11/2026 - Josh found a hidden electrical panel in our garage last week. The power went out and he couldn't figure out where the wires were coming from. The panel he found was a Federal Pacific panel and was recalled. He cleaned…

HVAC system maintenanceA/C system maintenance
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Edgar was very pleasant and professional. I had several concerns and requests which he assured me he could take care of. One company said I needed to replace my electrical panel if I added a heat pump. Edgar shared how I could save money by not replacing it. I appreciate his honesty!

A/C system maintenanceElectrical inspections
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chase Bolen was very knowledgeable, personable, and honest. He took the time to explain things clearly, answered questions honestly, and made my experience a positive one. He's the kind of technician who makes you want to stay loyal to a company. Thank you sir!

Paid $200–400Reasonable priceA/C system maintenance
Cynthia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent service! Technician was on time, polite and efficient Such a nice, considerate guy!

Great priceHVAC system maintenanceA/C system maintenance
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

A++ for Adam. I learned about temperature control in the house for my AC and Heating. He is professional, personable, and extremely knowledgeable about all AC and heating. CM Heating is fortunate to have such a great employee. Give that man a raise! But if you have to raise my monthly rate to do so, I’d like to rethink that. Lol. :-)

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Rich10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Annual maintenance very thorough. Used many instruments to check all details. Very satisfied with the routine maintenance visit.

Paid $300–400Reasonable priceA/C system maintenance
MarcLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly service, tech helpful and professional, great suggestions, very efficient and kept me informed throughout the service

A/C system maintenanceCleaningHeating system maintenance
Amy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Working with CM Heating has been incredibly easy! We were giving a lot of great information to help us make our AC decisions. I appreciate that the company gives me information about who is showing up at my house and that they text when they're on their way to your house.

Paid $1,000+Great priceA/C system maintenanceDuctless heating & A/C services
Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Technician was knowledgeable, efficient and personable. Great representative of your company.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Graham and Carter were polite and friendly. They did a complete test of our thermostat, furnace and heat pump. Highly recommend!

Paid $200–300Reasonable priceA/C system maintenance
Katelynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Edgar was great to work with, very knowledgeable and professional! I’ve been going with CM heating for everything from our fireplace maintenance to electrical and getting our EV charger installed now, I have always had a great experience with them!

Great priceA/C system maintenanceElectrical inspectionsElectrical wiring installation
BrianLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

He did a great job at explaining everything and was very professional. Very nice and friendly.

Paid $100–200Great priceDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (308 more) →

Price

$292-32% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance861$78–$251
HVAC system maintenance733$39–$264
Heating system installation639$1.1k–$2.1k
Heating system repair553$114–$529
Install AC413$1.6k–$2.9k
HVAC system repair354$114–$580
A/C system maintenance343$37–$295
Installation253$578–$2.1k

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