How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECM Heating
Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 7,953 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CM Heating for 8 kinds of job.
CM Heating for a/c system repair
Clear ✕All 117 Google reviews tagged “A/C system repair”
Already did survey, wanted to let management know Tyler is the Best. Great understanding of the task at hand. quick to point out issues. Easy to work with and a true professional. Job 1 attitude.
I've been a customer for years and as usual, excellant service. On time and didn't stop until the job was completed and explained every step. Knowledgeable, thoughtful, courteous. The best company I've dealt with in this area ever. They're not the lowest price but they're worth every penny.
This was our first experience with CM Heating.... and it was sooo worth it. Dan did an excellent job of informing us of the problem with the air conditioning unit and the solutions to consider. Once determined, he quickly installed the replacement part (fortunately for us, he had it in the truck!) and provided an…
CM heating is the most professional,reliable, honest company we have ever dealt with. They are also very reasonable in their prices for repairs. They send a text with the technician’s photo so you know who is going to come to your house and what time they are on their way! The technician, Hagen, was so personable…
CM installed my heat pump a few years ago and have taken great care of me ever since. Had an emergency and you can call day or night and they send someone right out. Love this company and the crew is always so friendly and professional!
Jack is very personal & unfortunately could not fix my issue. I have to buy a new microwave. Nice young man who is a very hard worker. Thanks Jack & CM
Hagan was a professional. We had a/c issues and he addressed them and reassured us he could resolve the issue. He was super friendly and helpful. He made a possibly stressful experience much better for us. I highly recommend
CM employees are always very professional. I will continue to use them for all my HVAC needs.
Adam from CM Heating and Cooling was very helpful and friendly. He was quick and efficient to resolve our issue. Would highly recommend him and CM. We have worked with them before and it’s been quality service every time.
Nick and Logan did an amazing job! Super friendly i have used CM heating for years now never disappointed always on time with top notch service!
Emmanuel made a frustrating situation much less aggravating. He made time to get our AC running again and did everything he could to try and avoid repeat issues or further expenses. The $1085 that it took to refill the refrigerant and inspect the lines is brutally expensive, but that’s not up to him at all. He was…
Austin, our service technician, did a wonderful job with our AC repair service. CM Heating is the BEST!
Great service. Explained and went through everything, gave very helpful information and got everything working smoothly.
Justin’s crew did a phenomenal job today on our furnace installation and cleaning the ducts. He worked extra hard problem solving a bizarre situation, explained everything thoroughly, cleaned up the space, and provided details on next steps. We greatly appreciate their hard work!
Great service, great people, from sales to service! Alexander did a great job, professional and friendly.
This was the third repairman (maybe fourth - lost track) to fix our “gurgling” sound on our AC unit. Fixed it in record time as it turned out to be a simple issue of gravity. Many thanks for the fix, the absolute positive nature and demeanor which personified his pleasantness. Very nice gentleman AND HE WAS…
Ryan was most professional, as have been all company people I’ve dealt with. Although this service was routine, he answered all my questions clearly and completely.
Excellent service with detailed explanation of issue and fix.
He just did a quick repair, didn’t catch his name. As always very happy with C and M
Bryce, Austin, and Ethan from CM heating have all been great. Professional, friendly, straightforward.
Hagen arrived shortly after I got his text notifying me he was on his way, and went right to work repairing our A/C, which required a new blower motor. Not an easy job in a cramped space, but he was done and had our A/C back up and running less than 90 minutes after he arrived. Very knowledgeable and an easy person…
Incredible service, very knowledgeable and efficient!
CM heating has great people. Best company out there! Kyle Hubbard and Rafael Daza are amazing techs. I had great experiences with them and would love for them to return to service my units if ever needed in the future! Also had an amazing experience with Regis today! There really is no beating CM heating! Another great experience with Hagen Tidwell!
Steven came for a weekend service call to check on my AC issues. He was very friendly, professional, thorough, empathetic, and honest. I would highly recommend!
I love this company! Everyone we have worked with has been so great!
The technician Josh was timely, very efficient and thorough in his work. He explained what he was doing, answered my questions to my satisfaction especially when explaining the details of his maintenance service and replacements he had done. He also forwarded to me a copy of his report with photos - very complete and comprehensive.
Only company I'll use.
I was a happy customer of CM. Really professional company great communication lots of resources!
We received very timely service (within a day of calling) for our heat pump, which kept tripping the breaker. The technician, Raymond, who provided the service was very professional, knowledgeable and efficient.
Update 6.14.24: Tobin came out to look at a tricky situation uncovered by a different tech during our annual maintenance visit involving the box that our furnace sits on. He figured out that issue and instructed us on next steps. He also tried to figure out where we could place another return so that our AC would…
Jon was great! He was very professional and thorough as he checked out our electrical issues for our ductless ac. Totally felt I can trust him and he gave honest assessments! Thanks CM for hiring quality people!
Kyle rules!
Late Saturday professional, pleasantly capable person when you need help.
Brand new system installed a few months ago. Rarely works correctly. They have been out a few times only to have it work for maybe a day after they leave or not working at all. Hard to get them out at a time that were are home to better explain what's going on.
Adam was amazing. I am a new homeowner so I new zilch about my heating system ave how it works. Adam explained everything to me and gave me great information for the future. I will be using CM going forward
Justin was great. Communicative, timely and easy to work with.
Rafael was amazing! Our AC blower motor failed on our heat pump. They trouble shot the problem and gave me a complete breakdown of what my options and costs were. They came back two weeks later, replaced the control board and motor and showed me exactly where both failed. The first motor they brought didn’t work,…
Sadly, our new heat pump failed and needed to be fixed. Charles did a great job coming out and diagnosing the problem late on a Saturday night. Charles was very professional and knowledgeable when fixing our system.
Charles was excellent at diagnosing the problem
Justin was great. Arrived quickly on a last minute call to help us figure out the source of our problem. He answered all of my questions and helped to troubleshoot other issues we have. Definitely recommend...
This company rocks. They got us in relatively quickly for it being the busy season for AC usage. The repair was done professionally, quickly and correctly. I've never done any maintenance on our system and it's 11 years old. The typical repair was needed and completed. I also signed up for the yearly maintenance…
Chris discovered the problem within a few short minutes, then verified it, fixed it, and tested the system to ensure it worked properly. Very awesome!! I am super pleased!! Would highly recommend!!
CM heating was super professional. They were ontime and followed through on all their promises. I’m very satisfied.
CM Heating was the third company I called. They didn't try to sell me any unnecessary services and they didn't try to overcharge me. They completed the work for a third of the other quotes, and guaranteed the repair for a year. No other company would give me that guarantee! For sure, CM Heating will be my first, and only, call next time!
Charles came same day and fixed AC unit. Quick diagnosis and fix! Explained issue, options, and fixed on the spot.
Who worked on our AC system work very nice and professional, upfront with the price, I will tell friends about them as well.
Rafael arrived very early in the window and made sure everything was working well before leaving. He’s a great technician and saved us during this heat wave.
All employees have been professional and on time.
I've been using CM heating for years. My air conditioning stopped working on Thursday. I called on Friday and they were out and fixed it Saturday. The repairman, Chris, did a great job.
Chris was friendly and knowledgeable. Great scheduling and information from Madison at the office too. She checked with the technicians and then let us know to turn off our unit to avoid further damage. Chris had the parts with him and fixed our AC in about an hour. He also Taught us about using our system most…
My A/C quit working during hot period when we needed it most. They came out within 24 hours to evaluate it. The repair was more involved than I hoped but Chris showed me what was going on, what the issues were and why they needed repairing, replacing. He got the system back up and running well. Thanks Chris
This company's always efficient, communicative, and performing solid work.
They came same day to fix our A/C on a very warm, Washington summer day. It was no longer kicking on. Regis was very nice and patient making sure I understood all my options. We will use them again.
Adam Weberg was our tec. He was on time and also very responsive to text messages before arrival. He was very professional and went right to work trouble shooting our A/C issue "not cooling" in a very short time He found our issues and had us up and running and also ordered us a replacement part. He let us know…
Our ac stopped blowing cold air right in the middle of a heatwave on a Sunday. They sent a tech quickly and got it fixed. Some capacitor that powers the compressor and fan went dead and the tech clearly explained the problem. I also signed up for their yearly maintenance. In total, they charged me 900$ ish. Not sure…
Professional and thorough
Really nice and informative
Great customer service. Professional team. Knowledgeable. A+
Antonio was very nice and professional. He was supposed to arrive between 1 and 5 pm but didn't come until a little after 5. Performed all work professionally and efficiently; however, there was a part in our air conditioning unit that was going to fail in the near future and he pointed that out and asked if we…
Very happy with the service provided
Our AC went out on the Hottest day of the year. CM heating answered the call. They came out at their scheduled time. Were very professional and had great communication. More then I can say for their competitors. Chris arrived as communicated and I was happy and ready for his arrival. We chatted and he got right to…
Paul and Dillon were professional, and friendly. They took care to do their job well and protect my furniture. They even let me keep the reusable filters out of the old unit, so now I have a spare set. Great job!
CM can be proud to have a man like Chris on their team. He did a great job and we have heat again. Thank you Chris Horton and CM Heating.
Ian (Project Mgr.) figured out what the installation techs couldn't , and got my new heat pump working on the 3rd day. Seems that the original installation techs got the wiring all wrong among other mistakes. Was without heat/ac for over 24 hours. CM heating honored their "No Frustration Guarantee" and took $500 off my purchase price!
Ryan was fast, efficient, and friendly. Scheduler was great, and easy to work with. Excellent experience overall. Highly recommend.
CM Heating is an amazing company. I used them to install a ductless system in our old house. Their prices are fair, they communicated throughout the process, answered all of our questions, etc. Their customer service doesn't stop at the install. They are always polite and helpful. When we moved and I saw they put in…
Andrew was great, and very thorough. He came up with an idea that might work with the elusive problem we have been experiencing, and has another idea as a back up. Two thumbs up!
Theresa was wonderful. She was professional, friendly, explained everything she was doing and why. Repair parts needed to be ordered and she explained the time frame to expect and the follow up . Very pleased with the entire C and M Heating team.
We have had Adam and Chris out. Both have just been top notch. They are upfront about costs, and don't charge extra. I will continue to use them for our system maintenance management. Thanks so much!!
Rafeal and your electrician Josh, were very professional and easy to communicate to. They both showed a very high level of expertise with our heat pumps. Rafeal and Josh were very polite , kind and respectful of our home. I would say Rafeal and Josh are a very large asset to your company... Thank you again for the service!!!
Raphael is awesome!!
These guys are amazing. I was using another company for annual heat pump system maintenance and assumed all was good, until the 2021 summer heat wave hit and my AC stopped working and started leaking at the furnace. My normal company was booked out so I took a flyer on CM Heating and man, what a difference. Turns…
We have used CM Heating for a couple years now and just love them. I have used multiple companies that pretend to care, take your money and blow you off when you have an emergency. CM Heating has been here for all our emergencies and quick to respond and extremely caring that we take care of animals and it's…
The Tech was very nice and professional. He did his best to find the problem But needs a little more training. His recommendation for the fix was incorrect. The thing I did not like was paying $400 for an installation of a thermostat. That was a shock for me. I found the same brand of thermostat for $85 dollars. I…
Every experience with CM heating has been amazing. Their staff is so professional and responsive. They have earned our business for was years to come. Thank you!
Update 06.30.2021 came in to fix furnace unit not working due to power surge. We're on time, professional and got the job done. Only charged for labor, and got the parts using the warranty. Great job! ======== CM Heating installed a new tankless gas based water heater 2 years ago (Jan 2019). Been working flawlessly…
Chris was very professional, knowledgable and extremely detailed in his work and didn't take very long to complete the repairs. Excellent work!
Rafael was very knowledgeable and did a great job teaching what I need to know about my furnace and AC.
Very happy with her knowledge, skill and effort. Not the news we wanted about our aging central AC unit but she was helpful in finding a temporary fix and we should be cool through the heat wave.
Regis was very helpful and professional. Customer Service was excellent
Our outdoor AC unit died and CM Heating had someone out within a few hours and provided several updates before the appointment. Chris diagnosed the problem while providing numerous pointers to ensure the system was under less pressure in the future. He was upfront and honest, providing a thorough explanation of our…
We are beyond thrilled with our service with CM heating. Recommends company for anyone looking for assistance with maintenance install or just general information.
This time I used CM heating to have an AC repair and maintenance. I had to have a repair done due to the carelessness from a prior company. Theresa came out, walked outside with me to show me the problem and told me what was needed to repair it. Also, priced out the work for 2 hours, but happily the work took only…
I highly recommend this company.
Tech was very knowledgable, thorough, and professional. He kept us informed on all aspects of the inspection.
Great service from Brandon, he fixed the issues with the Ac and offered more advise that we will probably use in the future . I will use this company again!
Quickly located problem and fixed. Very friendly and professional. Will recommend to friends and family. Thank you for providing such great service.
Our AC went out on the Hottest day of the year, we called CM Heating in the evening and Young was at our house by 9;30am the next morning! Young was so professional, polite, and patient with our dogs bugging him while he worked. Very happy with his work. Thanks Young!
From the call into the call center to the tech Chris that came to repair my air con was nothing short of total professionalism. I am very happy with the service provided. I called in between 7:30 and 8AM and tech was at my house by 1PM that same day. I will for sure tell everyone I know to use these CM Heating. They…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 861 | $78–$251 |
| HVAC system maintenance | 733 | $39–$264 |
| Heating system installation | 639 | $1.1k–$2.1k |
| Heating system repair | 553 | $114–$529 |
| Install AC | 413 | $1.6k–$2.9k |
| HVAC system repair | 354 | $114–$580 |
| A/C system maintenance | 343 | $37–$295 |
| Installation | 253 | $578–$2.1k |