Experts Reviews · Company report
CM Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CM Heating

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 7,953 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CM Heating is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CM Heating is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CM Heating is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CM Heating is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CM Heating is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CM Heating is better than 92% of leak detection services.A
92

Reviews for your job

Customers hired CM Heating for 8 kinds of job.

CM Heating for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 117 Google reviews tagged “A/C system repair”

Leonard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Already did survey, wanted to let management know Tyler is the Best. Great understanding of the task at hand. quick to point out issues. Easy to work with and a true professional. Job 1 attitude.

Paid $400–600Reasonable priceHeating system maintenanceHVAC system maintenanceInstall thermostat+ Professionalism
Penny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been a customer for years and as usual, excellant service. On time and didn't stop until the job was completed and explained every step. Knowledgeable, thoughtful, courteous. The best company I've dealt with in this area ever. They're not the lowest price but they're worth every penny.

Paid $1–200Reasonable priceA/C system repair
JoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This was our first experience with CM Heating.... and it was sooo worth it. Dan did an excellent job of informing us of the problem with the air conditioning unit and the solutions to consider. Once determined, he quickly installed the replacement part (fortunately for us, he had it in the truck!) and provided an…

A/C system repair
VickiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

CM heating is the most professional,reliable, honest company we have ever dealt with. They are also very reasonable in their prices for repairs. They send a text with the technician’s photo so you know who is going to come to your house and what time they are on their way! The technician, Hagen, was so personable…

Paid $400–600Reasonable priceA/C system repair
DeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

CM installed my heat pump a few years ago and have taken great care of me ever since. Had an emergency and you can call day or night and they send someone right out. Love this company and the crew is always so friendly and professional!

A/C system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jack is very personal & unfortunately could not fix my issue. I have to buy a new microwave. Nice young man who is a very hard worker. Thanks Jack & CM

Reasonable priceHeating system repairA/C system repairService not listed
jonthan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hagan was a professional. We had a/c issues and he addressed them and reassured us he could resolve the issue. He was super friendly and helpful. He made a possibly stressful experience much better for us. I highly recommend

A/C system maintenanceA/C system repair
Ben12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

CM employees are always very professional. I will continue to use them for all my HVAC needs.

Reasonable priceA/C system repair
Vest1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Adam from CM Heating and Cooling was very helpful and friendly. He was quick and efficient to resolve our issue. Would highly recommend him and CM. We have worked with them before and it’s been quality service every time.

Paid $1–200Reasonable priceA/C system repair
dom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nick and Logan did an amazing job! Super friendly i have used CM heating for years now never disappointed always on time with top notch service!

Paid $1–200Great priceA/C system repair
Paul14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Emmanuel made a frustrating situation much less aggravating. He made time to get our AC running again and did everything he could to try and avoid repeat issues or further expenses. The $1085 that it took to refill the refrigerant and inspect the lines is brutally expensive, but that’s not up to him at all. He was…

Paid $1,000+Not sureA/C system repair
Paul13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Austin, our service technician, did a wonderful job with our AC repair service. CM Heating is the BEST!

HVAC system maintenanceA/C system repair
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Explained and went through everything, gave very helpful information and got everything working smoothly.

Paid $900–1,000Reasonable priceA/C system repairA/C preventive maintenanceHeating system maintenance
EvaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Justin’s crew did a phenomenal job today on our furnace installation and cleaning the ducts. He worked extra hard problem solving a bizarre situation, explained everything thoroughly, cleaned up the space, and provided details on next steps. We greatly appreciate their hard work!

Paid $1,000+Reasonable priceHeating system repairCleaningA/C system repair
TrevorLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service, great people, from sales to service! Alexander did a great job, professional and friendly.

A/C system repairHeating system repair+ Value
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was the third repairman (maybe fourth - lost track) to fix our “gurgling” sound on our AC unit. Fixed it in record time as it turned out to be a simple issue of gravity. Many thanks for the fix, the absolute positive nature and demeanor which personified his pleasantness. Very nice gentleman AND HE WAS…

Great priceA/C system maintenance
lynn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan was most professional, as have been all company people I’ve dealt with. Although this service was routine, he answered all my questions clearly and completely.

HVAC system maintenanceA/C system repair
Rochak3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service with detailed explanation of issue and fix.

Great priceA/C system repair
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He just did a quick repair, didn’t catch his name. As always very happy with C and M

Paid $300–400Great priceHVAC system maintenanceA/C system repair
JacobLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bryce, Austin, and Ethan from CM heating have all been great. Professional, friendly, straightforward.

HVAC system repairHVAC system maintenanceA/C system maintenance
RonaldLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hagen arrived shortly after I got his text notifying me he was on his way, and went right to work repairing our A/C, which required a new blower motor. Not an easy job in a cramped space, but he was done and had our A/C back up and running less than 90 minutes after he arrived. Very knowledgeable and an easy person…

Reasonable priceA/C system repairService not listed
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Incredible service, very knowledgeable and efficient!

A/C system repairHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
FarukhLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

CM heating has great people. Best company out there! Kyle Hubbard and Rafael Daza are amazing techs. I had great experiences with them and would love for them to return to service my units if ever needed in the future! Also had an amazing experience with Regis today! There really is no beating CM heating! Another great experience with Hagen Tidwell!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
CindyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven came for a weekend service call to check on my AC issues. He was very friendly, professional, thorough, empathetic, and honest. I would highly recommend!

Great priceA/C system repairService not listed
Kacie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love this company! Everyone we have worked with has been so great!

A/C system maintenanceA/C system repair+ Responsiveness+ Professionalism
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician Josh was timely, very efficient and thorough in his work. He explained what he was doing, answered my questions to my satisfaction especially when explaining the details of his maintenance service and replacements he had done. He also forwarded to me a copy of his report with photos - very complete and comprehensive.

A/C system maintenanceCleaningA/C system repair
GretchenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Only company I'll use.

A/C system maintenanceHeating system repairCleaning+ Responsiveness+ Punctuality+ Quality
DarinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was a happy customer of CM. Really professional company great communication lots of resources!

HVAC system repairHVAC system maintenanceA/C system maintenance− Professionalism
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We received very timely service (within a day of calling) for our heat pump, which kept tripping the breaker. The technician, Raymond, who provided the service was very professional, knowledgeable and efficient.

A/C system maintenanceA/C system repairHeating system maintenance+ Punctuality
CourtneyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Update 6.14.24: Tobin came out to look at a tricky situation uncovered by a different tech during our annual maintenance visit involving the box that our furnace sits on. He figured out that issue and instructed us on next steps. He also tried to figure out where we could place another return so that our AC would…

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jon was great! He was very professional and thorough as he checked out our electrical issues for our ductless ac. Totally felt I can trust him and he gave honest assessments! Thanks CM for hiring quality people!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Alexander4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kyle rules!

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Mira1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Late Saturday professional, pleasantly capable person when you need help.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
VictoriaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

Brand new system installed a few months ago. Rarely works correctly. They have been out a few times only to have it work for maybe a day after they leave or not working at all. Hard to get them out at a time that were are home to better explain what's going on.

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance− Responsiveness− Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam was amazing. I am a new homeowner so I new zilch about my heating system ave how it works. Adam explained everything to me and gave me great information for the future. I will be using CM going forward

CleaningHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Justin was great. Communicative, timely and easy to work with.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Value
Bradley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rafael was amazing! Our AC blower motor failed on our heat pump. They trouble shot the problem and gave me a complete breakdown of what my options and costs were. They came back two weeks later, replaced the control board and motor and showed me exactly where both failed. The first motor they brought didn’t work,…

A/C system repairHeating system repair+ Punctuality+ Quality+ Professionalism
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sadly, our new heat pump failed and needed to be fixed. Charles did a great job coming out and diagnosing the problem late on a Saturday night. Charles was very professional and knowledgeable when fixing our system.

A/C system repair+ Responsiveness+ Punctuality+ Quality
mike15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Charles was excellent at diagnosing the problem

A/C system repair
Mishelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Justin was great. Arrived quickly on a last minute call to help us figure out the source of our problem. He answered all of my questions and helped to troubleshoot other issues we have. Definitely recommend...

Heating system installationInstallationA/C system repair+ Punctuality+ Value
Danee'3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company rocks. They got us in relatively quickly for it being the busy season for AC usage. The repair was done professionally, quickly and correctly. I've never done any maintenance on our system and it's 11 years old. The typical repair was needed and completed. I also signed up for the yearly maintenance…

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Charmaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris discovered the problem within a few short minutes, then verified it, fixed it, and tested the system to ensure it worked properly. Very awesome!! I am super pleased!! Would highly recommend!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Steve-Local Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

CM heating was super professional. They were ontime and followed through on all their promises. I’m very satisfied.

Heating system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

CM Heating was the third company I called. They didn't try to sell me any unnecessary services and they didn't try to overcharge me. They completed the work for a third of the other quotes, and guaranteed the repair for a year. No other company would give me that guarantee! For sure, CM Heating will be my first, and only, call next time!

A/C system repair+ Professionalism+ Value
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Charles came same day and fixed AC unit. Quick diagnosis and fix! Explained issue, options, and fixed on the spot.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Who worked on our AC system work very nice and professional, upfront with the price, I will tell friends about them as well.

A/C system repair+ Punctuality+ Quality+ Professionalism
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rafael arrived very early in the window and made sure everything was working well before leaving. He’s a great technician and saved us during this heat wave.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

All employees have been professional and on time.

Install ACA/C system repair+ Quality+ Professionalism
MaryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using CM heating for years. My air conditioning stopped working on Thursday. I called on Friday and they were out and fixed it Saturday. The repairman, Chris, did a great job.

A/C system repair+ Responsiveness+ Professionalism+ Value
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was friendly and knowledgeable. Great scheduling and information from Madison at the office too. She checked with the technicians and then let us know to turn off our unit to avoid further damage. Chris had the parts with him and fixed our AC in about an hour. He also Taught us about using our system most…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Gordon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My A/C quit working during hot period when we needed it most. They came out within 24 hours to evaluate it. The repair was more involved than I hoped but Chris showed me what was going on, what the issues were and why they needed repairing, replacing. He got the system back up and running well. Thanks Chris

A/C system repair+ Responsiveness+ Punctuality+ Quality
EC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company's always efficient, communicative, and performing solid work.

A/C system repairHeating system repair
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came same day to fix our A/C on a very warm, Washington summer day. It was no longer kicking on. Regis was very nice and patient making sure I understood all my options. We will use them again.

A/C system repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Adam Weberg was our tec. He was on time and also very responsive to text messages before arrival. He was very professional and went right to work trouble shooting our A/C issue "not cooling" in a very short time He found our issues and had us up and running and also ordered us a replacement part. He let us know…

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Deepak3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Our ac stopped blowing cold air right in the middle of a heatwave on a Sunday. They sent a tech quickly and got it fixed. Some capacitor that powers the compressor and fan went dead and the tech clearly explained the problem. I also signed up for their yearly maintenance. In total, they charged me 900$ ish. Not sure…

A/C system repair+ Responsiveness+ Punctuality+ Quality
joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Professional and thorough

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Dalis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Really nice and informative

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
PatriceLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service. Professional team. Knowledgeable. A+

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism
CherylLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Antonio was very nice and professional. He was supposed to arrive between 1 and 5 pm but didn't come until a little after 5. Performed all work professionally and efficiently; however, there was a part in our air conditioning unit that was going to fail in the near future and he pointed that out and asked if we…

A/C system maintenanceHeating system maintenanceA/C system repair+ Quality+ Professionalism
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with the service provided

HVAC system maintenanceA/C system repairHeating system repair+ Punctuality+ Quality+ Professionalism
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Our AC went out on the Hottest day of the year. CM heating answered the call. They came out at their scheduled time. Were very professional and had great communication. More then I can say for their competitors. Chris arrived as communicated and I was happy and ready for his arrival. We chatted and he got right to…

CleaningDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
CaseyLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul and Dillon were professional, and friendly. They took care to do their job well and protect my furniture. They even let me keep the reusable filters out of the old unit, so now I have a spare set. Great job!

A/C system repairHeating system repair+ Quality+ Professionalism
pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

CM can be proud to have a man like Chris on their team. He did a great job and we have heat again. Thank you Chris Horton and CM Heating.

A/C system repairHeating system repair
Jimbo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ian (Project Mgr.) figured out what the installation techs couldn't , and got my new heat pump working on the 3rd day. Seems that the original installation techs got the wiring all wrong among other mistakes. Was without heat/ac for over 24 hours. CM heating honored their "No Frustration Guarantee" and took $500 off my purchase price!

Heating system installationInstallationA/C system repair+ Responsiveness+ Punctuality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was fast, efficient, and friendly. Scheduler was great, and easy to work with. Excellent experience overall. Highly recommend.

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
TraeceyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CM Heating is an amazing company. I used them to install a ductless system in our old house. Their prices are fair, they communicated throughout the process, answered all of our questions, etc. Their customer service doesn't stop at the install. They are always polite and helpful. When we moved and I saw they put in…

Ductless heating & A/C servicesHVAC duct & vent installationA/C system repair+ Responsiveness+ Punctuality+ Quality
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew was great, and very thorough. He came up with an idea that might work with the elusive problem we have been experiencing, and has another idea as a back up. Two thumbs up!

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Theresa was wonderful. She was professional, friendly, explained everything she was doing and why. Repair parts needed to be ordered and she explained the time frame to expect and the follow up . Very pleased with the entire C and M Heating team.

HVAC duct & vent cleaningDuctless heating & A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Quality
TanyaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We have had Adam and Chris out. Both have just been top notch. They are upfront about costs, and don't charge extra. I will continue to use them for our system maintenance management. Thanks so much!!

A/C system maintenanceA/C system repair
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rafeal and your electrician Josh, were very professional and easy to communicate to. They both showed a very high level of expertise with our heat pumps. Rafeal and Josh were very polite , kind and respectful of our home. I would say Rafeal and Josh are a very large asset to your company... Thank you again for the service!!!

A/C system repair+ Punctuality+ Professionalism
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Raphael is awesome!!

A/C system repairRepair HVAC
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are amazing. I was using another company for annual heat pump system maintenance and assumed all was good, until the 2021 summer heat wave hit and my AC stopped working and started leaking at the furnace. My normal company was booked out so I took a flyer on CM Heating and man, what a difference. Turns…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Admin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used CM Heating for a couple years now and just love them. I have used multiple companies that pretend to care, take your money and blow you off when you have an emergency. CM Heating has been here for all our emergencies and quick to respond and extremely caring that we take care of animals and it's…

A/C system maintenanceA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
EdLocal Guide · 303 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

The Tech was very nice and professional. He did his best to find the problem But needs a little more training. His recommendation for the fix was incorrect. The thing I did not like was paying $400 for an installation of a thermostat. That was a shock for me. I found the same brand of thermostat for $85 dollars. I…

A/C system repair− Value
AmyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Every experience with CM heating has been amazing. Their staff is so professional and responsive. They have earned our business for was years to come. Thank you!

A/C system maintenanceInstall ACA/C system repair
Yaniv11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Update 06.30.2021 came in to fix furnace unit not working due to power surge. We're on time, professional and got the job done. Only charged for labor, and got the parts using the warranty. Great job! ======== CM Heating installed a new tankless gas based water heater 2 years ago (Jan 2019). Been working flawlessly…

Heating system installationA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris was very professional, knowledgable and extremely detailed in his work and didn't take very long to complete the repairs. Excellent work!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rafael was very knowledgeable and did a great job teaching what I need to know about my furnace and AC.

Ductless heating & A/C servicesA/C system repair
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy with her knowledge, skill and effort. Not the news we wanted about our aging central AC unit but she was helpful in finding a temporary fix and we should be cool through the heat wave.

A/C system repair+ Responsiveness+ Quality+ Professionalism
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Regis was very helpful and professional. Customer Service was excellent

A/C system repair+ Responsiveness+ Punctuality+ Quality
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our outdoor AC unit died and CM Heating had someone out within a few hours and provided several updates before the appointment. Chris diagnosed the problem while providing numerous pointers to ensure the system was under less pressure in the future. He was upfront and honest, providing a thorough explanation of our…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Tara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We are beyond thrilled with our service with CM heating. Recommends company for anyone looking for assistance with maintenance install or just general information.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This time I used CM heating to have an AC repair and maintenance. I had to have a repair done due to the carelessness from a prior company. Theresa came out, walked outside with me to show me the problem and told me what was needed to repair it. Also, priced out the work for 2 hours, but happily the work took only…

A/C system repair
JOYCE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend this company.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Tech was very knowledgable, thorough, and professional. He kept us informed on all aspects of the inspection.

A/C system repair
Anthony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service from Brandon, he fixed the issues with the Ac and offered more advise that we will probably use in the future . I will use this company again!

A/C system repair
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Quickly located problem and fixed. Very friendly and professional. Will recommend to friends and family. Thank you for providing such great service.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Gena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Our AC went out on the Hottest day of the year, we called CM Heating in the evening and Young was at our house by 9;30am the next morning! Young was so professional, polite, and patient with our dogs bugging him while he worked. Very happy with his work. Thanks Young!

A/C system maintenanceHVAC system maintenanceA/C system repair
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

From the call into the call center to the tech Chris that came to repair my air con was nothing short of total professionalism. I am very happy with the service provided. I called in between 7:30 and 8AM and tech was at my house by 1PM that same day. I will for sure tell everyone I know to use these CM Heating. They…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $400–600Not sureA/C system repair
Aravind10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
WILLIAMLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Francisco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceInstall ACHeating system installation+ Responsiveness+ Quality+ Professionalism
Hristo4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
c.moore6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

InstallationA/C system repair+ Responsiveness+ Quality+ Value
Jiayan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Glen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Quality
MarleneEdited 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repairHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Kerby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Professionalism+ Value
Vladimir5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Nicholas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Punctuality
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
fred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Professionalism
GabrielleLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
tony5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
jerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repairHeating system repair+ Responsiveness+ Quality+ Professionalism
Joseph10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C system repairHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
TIM7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
Stacey6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceA/C system repair

Price

$292-32% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance861$78–$251
HVAC system maintenance733$39–$264
Heating system installation639$1.1k–$2.1k
Heating system repair553$114–$529
Install AC413$1.6k–$2.9k
HVAC system repair354$114–$580
A/C system maintenance343$37–$295
Installation253$578–$2.1k

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