Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
CM Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CM Heating

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 7,953 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CM Heating is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CM Heating is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CM Heating is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CM Heating is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CM Heating is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CM Heating is better than 92% of leak detection services.A
92

Reviews for your job

Customers hired CM Heating for 8 kinds of job.

CM Heating for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.555
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 555 Google reviews tagged “Heating system repair” · showing 20

Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I can always count on CM Heating to come to my rescue right away. The team members are always friendly and informative.

Paid $2,000+Great priceHeating system repairCleaningElectrical inspections
allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Timely and on schedule

Paid $1–200Reasonable priceHeating system repair
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been with Cm Heading for a long time will not go anywhere else. They have taken care of my family's needs. They make everything right all the time.

Paid $1,000+Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Value
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service and follow uo from CM technicians. Very satisfied.

Reasonable priceHeating system repair
SitalLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Scott and his team did a great job handling a fairly complex project to finally resolve our persistent hot water issue caused by an improperly configured system. They were knowledgeable, professional, and thorough with the installation. My only hesitation is the overall project cost, which felt quite high but the…

Paid $2,000+OverpricedWater heater installationHeating system repair
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan and Peter were extremely helpful and knowledgeable. I would 100% recommend to anyone!

Paid $800–1,000Great priceHeating system repairHeating system maintenance
RichardLocal Guide · 281 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional! Explained everything he was doing! Recommended what should be done.

Paid $1–200Reasonable priceHeating system repairCleaning+ Responsiveness
SusanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jack is very personal & unfortunately could not fix my issue. I have to buy a new microwave. Nice young man who is a very hard worker. Thanks Jack & CM

Reasonable priceHeating system repairA/C system repairService not listed
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alex did a great job servicing my heat pump !! A+++

Paid $200–400Reasonable priceHeating system repair
Sylvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alexander Carlson showed up to my house on time. He’s very skilled, courteous, and with exceptional customer service skills and for quickly resolving the issue and for his much appreciated feedback. Alexander is an amazing representative of CM Heating. The quality of his work, and urgency to resolve any issues, is…

Great priceHeating system repair+ Responsiveness+ Punctuality+ Quality
Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

CM Heating’s communication is on point, their customer service is very friendly and Carter’s expertise provides top notch professionalism!!!

Paid $1,000+Great priceHeating system repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very satisfied with the service provided by CM Heating in repairing my furnace. Amy was very helpful in setting the appointment, giving me all the details I needed in a professional and courteous manner. Antonio was the service rep who arrived as promised, listened to my description of the issue and had the proper…

Paid $300–400Reasonable priceHeating system repair
gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dan was punctual and very helpful in getting our furnace running. Had a coworker Cody helping.

Paid $400–500Reasonable priceInstallationService not listed+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great guys! Knowledgable, efficient and friendly

Paid $400–500Heating system repairInstall thermostat
Roz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As always C&M hires great and knowledgeable professionals. Brandon Ainsley answered questions in terms I understood. Great customer service!!

Paid $1,000+Great priceHVAC system maintenanceHeating system repair
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

CM Heating identified the issue with our Furnace, quoted a reasonable price and finished the fixes. The Agent was a great representative for the company and completed the job well. I highly recommend this company.

Reasonable priceHeating system repair
Bruce10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Austin Miner was my service tech today (had a trainee, Cody). Both were very thorough and prompt, which I appreciated. Austin was knowledgable in answering my questions about a new filtration system that he mentioned. Glad I continue to be serviced by CM. Brandon is the most recent service tech who came out to…

Heating system repairHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Technician was knowledgeable, efficient and personable. Great representative of your company.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
SarahLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jack was good sorting out our problem and offering good solutions. He has a polite and professional approach.

HVAC duct & vent repairHeating system repair+ Responsiveness+ Punctuality+ Quality
TinaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

CM Heating was great! Carter was on time, professional, efficient, and knowledgeable. And he fixed my furnace! Highly recommend this company.

Paid $100–200Great priceHeating system repair

Show more heating system repair reviews (535 more) →

Price

$292-32% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance861$78–$251
HVAC system maintenance733$39–$264
Heating system installation639$1.1k–$2.1k
Heating system repair553$114–$529
Install AC413$1.6k–$2.9k
HVAC system repair354$114–$580
A/C system maintenance343$37–$295
Installation253$578–$2.1k

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