Experts Reviews · Company report
CM Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CM Heating

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 7,953 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CM Heating is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CM Heating is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CM Heating is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CM Heating is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CM Heating is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CM Heating is better than 92% of leak detection services.A
92

Reviews for your job

Customers hired CM Heating for 8 kinds of job.

CM Heating for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.232
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 232 Google reviews tagged “Install thermostat” · showing 40

Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I can always count on CM Heating to come to my rescue right away. The team members are always friendly and informative.

Paid $2,000+Great priceHeating system repairCleaningElectrical inspections
Leonard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Already did survey, wanted to let management know Tyler is the Best. Great understanding of the task at hand. quick to point out issues. Easy to work with and a true professional. Job 1 attitude.

Paid $400–600Reasonable priceHeating system maintenanceHVAC system maintenanceInstall thermostat+ Professionalism
Mr2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good Experience. Full heating and Air conditioning IN ONE DAY. Got big discount and duct cleaning included. Cheaper than others.

Paid $2,000+Great priceHeating system installationInstall thermostatHVAC duct & vent cleaning
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used CM Heating for years and have always been happy with the customer service, pricing etc. We had a new thermostat installed last year and after ongoing issues CM sent Carter and Dewayne out to troubleshoot and despite our extremely complicated set up in an older home they were able to completely resolve…

Reasonable priceInstall thermostat
DeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

CM installed my heat pump a few years ago and have taken great care of me ever since. Had an emergency and you can call day or night and they send someone right out. Love this company and the crew is always so friendly and professional!

A/C system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
MisterLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

You will not find a more professional HVAC/Plumbing/Electrical company anywhere in the Seattle area! These technicians are very highly trained and the services they provide are consistently excellent. We've used them for years. My company has also utilized their services for many years. They are not the least…

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceInstallation
Jonathan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

On time, works perfectly

Paid $200–300Install ACInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great guys! Knowledgable, efficient and friendly

Paid $400–500Heating system repairInstall thermostat
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

He explained everything so I could understand, offered me replacement parts or a new furnace. When I said I wanted the parts replaced, he had no problem with that. I have heat! Next was a visit from Joe. He explained new furnace options, heat pump options, and mini split options. He explained where any lines would…

Paid $900–1,000Reasonable priceHeating system repairHeating system installationInstall thermostat
Gordon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Entire process from start to finish was professional, friendly, low pressure and technically sound. Installation team arrived on time and were finished by mid afternoon. They explained differences between my old gas system operation and the new heat pump system. My biggest worry switching to heat pump was that air…

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Spencer is not much of a carpenter 😉 !!... but he is a hell of a lead tech. He was prompt, polite , communicative, and patient. He treated his co - workers with respect and humor. He treated our home as if it were his. He treated us with respect and explained everything to us . He's a hard worker and very…

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jon is professional, easy to work with, and most importantly, give accurate quotes. I had to replace thermostat and the heating units, but with the trust built, I decided to have Jon and Leo replace the electric panel too.

Paid $1,000+Reasonable priceHeating system repairElectrical inspectionsElectrical fuse changing
MaryosaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jon Jansen was very knowledgeable and easy to communicate with. He had my problems fixed quickly. He easily answered my questions. He is a wonderful asset to the company. I recommend him highly

Paid $1,000+Reasonable priceHeating system installationInstall thermostat
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Michael Mackenzie was terrific. Did the job quickly and efficiently. New thermostat works well and he adjusted the schedule on it to work for us. Happy to have him do our service anytime!

Reasonable priceInstall thermostatService not listed+ Quality+ Professionalism+ Value
Julie&Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

C M Heating did an amazing install of our furnace. They also returned to finish the attic access that was enlarged for the new furnace. Very thorough and friendly.

Heating system installationInstall thermostat
JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Aaron Johnson from CM heating came out to my house to install a transformer that a previous tech from the company said that I needed. He was extremely diligent and thorough in his entire approach, and in following customary protocals and processes for installing a transformer. He was here for several hours, at…

Heating system repairInstallationInstall thermostat
Chi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I cannot say enough good things about the service I received from Zachary McMurphy at CM Heating. Zach stepped in at the end of the day after another technician’s visit fell short, and the difference in professionalism and workmanship was immediately clear. He took full ownership of the situation and when he wasn’t…

HVAC system repairHVAC system maintenanceHeating system repair
Tania1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hunter and Tyler from CM Heating did an excellent job installing our new furnace. They were professional, punctual, and very knowledgeable. They explained everything clearly, answered all of our questions, and completed the installation efficiently. The work area was left clean, which we really appreciated. We’re…

Paid $1,000+Reasonable priceHVAC system repairHeating system repairCleaning
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Heat pump quit working, service person came out the next day..worked on the unit for hours, but was unable to get the unit to work. The next day a service rep came out talked about my options was able to get great financing and within 4 days a crew came to the house and worked until the new units were in and took us…

Heating system installationInstall thermostat
Tamara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Spencer arrived timely, was friendly and didn't waste any time getting the old furnace out and the new heat pump installed. He explained the process and where they would be working so I knew what to expect. He answered all my questions during the install and gave me a complete tour of my system and how it works. I…

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Efficient and professional! I would use again.

Great priceHeating system repairInstall thermostat
Tessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Robbie was very professional and explained the issues with my thermostat. He was friendly and did a great job.

Paid $300–400Reasonable priceInstall thermostat
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We recently had a new bathroom fan installed, and Eddie from CM Heating did an outstanding job. He was extremely courteous, answered all my questions, and even took time to help with an extra detail during the visit. His professionalism and willingness to go the extra mile really stood out. Every crew member we’ve…

Paid $1,000+Reasonable priceCleaningHeating system installationInstall thermostat
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Samir and Evan did a superb job with assisting in getting me heat with an electric furnace. They gave me 2 space heaters to use while I waited a few days for the installation of my new furnace. I believe that they were experts in doing their job. They were most helpful, professional and friendly.

Paid $1,000+Great priceInstallationHeating system installationInstall thermostat
badassmofo1313 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Samir Khoury did a great job. Very informative, nice, and polite. Gave us great options for a furnace. Thank You.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatHVAC duct & vent cleaning
Pat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great company. We got a text w/picture of the tech, he was right on time, worked quickly and efficiently.

Reasonable priceDuctless heating & A/C servicesHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently had a new furnace and a/c unit installed in our home. Justin and Paul were punctual, efficient, and professional. They thoroughly communicated with us throughout the job and were respectful and attentive to our questions and needs. They both made sure that the project was completed as it was outlined…

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I sought three bids on installation of a heat pump and tankless water heater. The other two were from bigger name companies. CM is what we're going with. Their presentation (Well done Tyler) was clearest and most informative, their product line up features the Mitsubishi HP, which is what I wanted, and their array…

Paid $200–300Reasonable priceHeating system installationInstall thermostatInstall AC+ Responsiveness+ Punctuality+ Quality
Johnny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cheryl and I invited CM Heating to our home for a consultation on a new Hvac system, Trevor Bohm came and gave us a consultation, he showed us our options, and he was upfront with costs. We immediately were informed that we were qualified for financing. The ladies answering our calls, have been very nice,…

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
GwendolynLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We really appreciate the techs at CM heating. Zachary did an excellent job and took the time to teach me a few things with a kind way that left us in no doubt that CM gets all my business. We pay the yearly service fee and it finally paid off. Thank you all at CM for your kind attention.

Not sureHeating system installationInstall thermostatHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Promote response and thorough research.

Install ACHeating system installationInstall thermostat+ Punctuality
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Paul and James came just before 8am and worked until after 5pm installing heat pump and air handler. They worked consistently, cleaned everything up, tested everything they installed, explained how to use the new thermostat, explained how to change the filter. Very professional, courteous and respectful. Thank you.

Paid $1,000+OverpricedHeating system installationInstall thermostat
InnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Emmanuel did a great job fixing our heat pump! We appreciated how fast he was able to come out and stayed to make sure everything was working fine. Thank you so much for being so diligent!

Ductless heating & A/C servicesHVAC system maintenanceInstall AC
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathon did a very thorough electrical hookup of the new outdoor light fixtures. He clearly was a very knowledgeable electrician and overall technician!

Light fixture installationInstall thermostatThermostat repair
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technicians who installed our charging station were on time and did a great job. CM took care of a minor amount of damage to a wall that resulted from the install. Other than having to call CM to remind them to schedule the repair that process was easily done and the repairman was likewise on time and did a great job.

Install thermostatService not listed
Trevor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Charles Millro completed annual service on our furnace this afternoon. Awesome customer service and very friendly. Thanks CM Heating for the continued high level of service.

Install thermostatRepair HVAC+ Responsiveness+ Punctuality+ Quality
dean11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hakan showed up on time and was very professional and friendly. He didn't find any problems with our system but did find and remove a frog that was electrocuted in the heat pump(poor Kermit). Cand M Heating gets a 10

A/C system maintenanceInstall ACHeating system installation
JackieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job, courteous, friendly and efficient

InstallationHeating system installationInstall thermostat+ Responsiveness+ Value
Ariel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service! Found a spot for same day, lucky me. Emmanuel did a very professional job from communication to description of the service. Furnace and air handler are operational again! Thanks. Will definitely recommend CM from now on.

Heating system repairInstall thermostat
FarukhLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

CM heating has great people. Best company out there! Kyle Hubbard and Rafael Daza are amazing techs. I had great experiences with them and would love for them to return to service my units if ever needed in the future! Also had an amazing experience with Regis today! There really is no beating CM heating! Another great experience with Hagen Tidwell!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality

Show more install thermostat reviews (192 more) →

Price

$292-32% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance861$78–$251
HVAC system maintenance733$39–$264
Heating system installation639$1.1k–$2.1k
Heating system repair553$114–$529
Install AC413$1.6k–$2.9k
HVAC system repair354$114–$580
A/C system maintenance343$37–$295
Installation253$578–$2.1k

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