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CMC Realty & Property Management

Property management company · Long Beach, CA

4.6 ★★★★★ 354 Google reviews · 24 photos
84%five-star reviews
78%reviews answered by the owner
Oct 2026latest review

CMC Realty & Property Management at a glance

Google reviewers rate CMC Realty 4.6 out of 5 based on 354 reviews, with the owner responding to 78% of comments. Positive feedback highlights professional communication, prompt maintenance responses, and efficient application processes for both tenants and property owners. However, critical reviews describe units with significant safety hazards, such as inoperable appliances and missing smoke detectors, alongside complaints about non-compliant application procedures and delayed repairs.

  • Google rating: 4.6 out of 5 from 354 reviews (84% five-star).
  • Reviews on this page: 354 Google reviews (276 with written comments, 7 with photos).
  • Owner responses: the business replied to 78% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Property Management Company serving Long Beach, California.

Data from Google, last updated November 5, 2026.

Star ratings

354 Google reviews we collected

  • 5 stars29984%
  • 4 stars216%
  • 3 stars21%
  • 2 stars31%
  • 1 star298%

Praise vs complaints

Phrases our text analysis found in 276 written reviews

  • Praise35691%
  • Complaints379%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12131%
  • Speed & response9424%
  • Quality & results5313%
  • Would recommend5113%
  • Communication4912%
  • Honesty & trust174%
  • Price & value82%

What customers talk about

We read 276 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is very professional and responsive to calls from us and the tenants.”
    “erty manager was Jesus Saucedo, and I cannot stress enough how wildly unprofessional he was in every aspect of his job, starting with his communicatio…”
  • “Very prompt with anything we reached out for or needed!”
    “…on the "repair list" included peeling enamel on both bathroom sinks, slow draining bathtub due to incorrect outlet pipe, broken ventilation fans in bo…”
  • “Took them less then 20 mins to review and fixed the problem and he informed me that he needs to put in another order for my shower faucet that's drip…”
    “It has been a horrible experience and my biggest regret.”
  • “We are very pleased with and highly recommend his service.”
    “If you must rent through CMC Realty, I would recommend requesting Kelsey Dudley on their team.”
  • “The CMC team were responsive, professional and communicative when they responded to several maintenance requests submitted by myself and my partner wh…”
    “Your requests will be ignored in addition to maintenance.”
  • “We were very happy with the end result and would trust the CMC team to deliver reliably on any appropriate requests in the future.”
    “They also stated that someone had been scammed out of a $1200 deposit for the unit recently and that they had informed the building owner of the incident.”
  • “…abor and material for each item to make it clear understanding it is reasonable and fair without any question and answer back and fort with the purpos…”
    “…MC makes all new tenants pay for a "renters benefit package" which is overpriced renters insurance plus some other bs services you can do on your own,…”

People customers mention

  • Daniela 29 reviews
  • Brian 17 reviews
  • Saucedo 16 reviews
  • Charles 7 reviews
  • Jae 7 reviews
  • David 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.6 ★★★★★ 354 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kenny Kriha2 reviewsTotal number of Google reviews Kenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do not follow California Law in regards to the application process. They do not review applicants in order of application, but they also don’t offer a refund. If they want to pool applications and review multiple at once then they need to offer refund. So don’t apply unless you are very over qualified. Additionally, they will send you an email for pet screening that is worded as if you have been selected for a lease when this is not the case. Made me drop extra money on the application process because of that. Trying to get a refund, been denied.

Response from the owner · 6 days ago

Kenny, we are deeply concerned by your feedback and want to look into this as soon as possible. It is never our intent to make anyone feel misled or confused by our processes. Please contact our office directly so that we can go over your experience and address any questions or concerns you may have about the application process. Thank you.

John Liang1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus Saucedo has managed our properties since 2020. He is very professional and responsive to calls from us and the tenants. Any repairs or problems were taken care of promptly. We are very pleased with and highly recommend his service.

  • Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · Edited a month ago

John, thank you very much for taking the time to give Jesus this shoutout. We're happy to hear you've been impressed with our service! As always, never hesitate to reach out if you ever have any questions or need any additional assistance.

AngieLocal Guide · 16 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Where do I begin… hasn’t even been my first week moved in and it has been a DISASTER! This is my first apartment and I’m so upset this has been my experience. First off, nothing works in the apartment! Everything is done so Mickey Mouse of a job! Even the maintenance guy said so . None of my outlets in my bedroom work, my stovetop and oven do not work. When I told management they said it will be a few days till they hear back from someone to fix it and that since it works with a lighter (mind you once I light it the whole kitchen starts smelling like gas) I have a child in home . Since it “works w a lighter” I can do that for now . My closet doors have no latch and are basically swinging. The floors! They have the deepest scratches and dents in them . When I toured the place I did not see that! From every room!! It has been a horrible experience and my biggest regret. And parking, we are supposed to have an assigned parking spot, the cars are extremely close to each other. When my neighbor parks if I park in my parking there’s absolutely no way she can get in her car without hitting my car . Let’s also not talk about all the cars parked along the wall making it impossible to get into my parking . So I have to struggle and have to park blocks away from my apartment. I would not recommend this realty to anyone

Response from the owner · a month ago

Hi Angie - this is unfortunate to hear but we aren't surprised. This building was still owned by the previous owner when you moved in but as of, September 1st, 2026, it is no longer owned by them. Also, the maintenance crew they used on the building are no longer doing work there. However, the stove, closet doors and floors are the same items you saw when you did a walk thru of the unit before you toured it and filled out an application. That part we can't do anything about because you saw the product in person before you applied. This was never brought to our attention. In regards to the parking, we recently installed "no parking or you will be towed" signs so no one should be blocking you in the future. If you feel this place doesn't meet you expectations, we will gladly release you off your lease and refund your deposit immediately. Please call our office and we can start the paperwork. 562-270-0405 x110. Ask for Daniela.

Natasha Leyba1 reviewTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very prompt with anything we reached out for or needed!

Response from the owner · 2 months ago

Hi, Natasha. Your feedback is highly appreciated. Thank you for the review!

Tim Turner9 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CMC Realty & Property Management was one of the fastest moving Management companies i ever dealt with. The process was easy & quick. They also keep me in the know of things as the process went on...Thanks!!!

Response from the owner · Edited 3 months ago

Hi, Tim. We appreciate the kind words and are glad we could provide you with a positive experience!

John C10 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are a well organized and proactive management company. Highly recommended!

Response from the owner · 4 months ago

Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it!

Michael Ochoa2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful and straight to the point!

Response from the owner · 4 months ago

Hi, Michael. We are thrilled to learn that you had a positive experience with us!

Denis Healy2 reviewsTotal number of Google reviews Denis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The CMC team were responsive, professional and communicative when they responded to several maintenance requests submitted by myself and my partner when all had to be taken care of at once. We were very happy with the end result and would trust the CMC team to deliver reliably on any appropriate requests in the future. Would recommend to any prospective tenant - 5/5.

Response from the owner · Edited 4 months ago

Hi, Denis. Thank you so much for leaving us a stellar review!

Ajia Orozco10 reviewsTotal number of Google reviews Ajia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Where do I begin. I work in real estate, and I can say with full confidence that companies like CMC Realty are the reason this industry has a reputation problem. They are the textbook example of a management company that views tenants not as people to serve, but as revenue opportunities to exploit at every possible turn. My property manager was Jesus Saucedo, and I cannot stress enough how wildly unprofessional he was in every aspect of his job, starting with his communication skills, which were genuinely some of the worst I have ever encountered in a professional setting. Basic follow-through, timely responses, and clear information were a constant battle to get out of him. For someone whose entire job revolves around being the point of contact between tenants and a property, that is a foundational failure. What made it worse was how differently he behaved depending on the medium. Over the phone, Jesus was rude and argumentative. It was a consistent experience every time I called or he called me. But the moment communication moved to text or email, he would flip a switch and suddenly become pleasant and measured, because he knew it was being documented. That calculated two-faced behavior is not a personality quirk. It is a deliberate tactic. What was equally revealing is that once I began advocating for myself, his demeanor became noticeably more aggressive. A professional handles a tenant with transparency, accountability, and respect. Jesus handled it with hostility. Based on our previous interactions throughout my tenancy, I knew going into move-out that he would attempt to use my security deposit as retaliation. And sure enough, he did not disappoint. He then attempted to charge me multiple times as the result of his own failures. $200 to install two AC units held together with duct tape, which left tape residue, damaged the window seals, and caused a hole in the wall when the plexiglass blew out. Then $175 to remove one at move-out, a job that took less than ten minutes. If you must rent through CMC Realty, I would recommend requesting Kelsey Dudley on their team. She was actually professional, communicative, and conducted herself with the basic competence and respect that should be the standard, not the exception. The contrast between her and Jesus Saucedo could not be more stark. Do your research, document everything in writing, and never assume good faith with this company. They have not earned it.

Mykah Briseno Brooks6 reviewsTotal number of Google reviews Mykah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had a wonderful experience with CMC so far. Easy move in. Good responsiveness.

Response from the owner · 6 months ago

Hi, Mykah. Thank you so much for leaving us a stellar review!

CMC Realty & Property Management on Google Maps →

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