Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%82+28.7Reliability 15%74+11.1Craft & service 20%74+14.8Value 10%41+4.1Momentum 8%33+2.6Track record 7%52+3.6Accountability 5%91+4.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORECoastal House Cleaning
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 228 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Coastal House Cleaning is better than 82% of house cleaning services.A
82
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Coastal House Cleaning is better than 74% of house cleaning services.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Coastal House Cleaning is better than 74% of house cleaning services.B
74
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Coastal House Cleaning is better than 41% of house cleaning services.C
41
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Coastal House Cleaning is better than 33% of house cleaning services.D
33
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Coastal House Cleaning is better than 52% of house cleaning services.C
52
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Coastal House Cleaning is better than 91% of house cleaning services.A
91
Reviews for your job
Customers hired Coastal House Cleaning for 4 kinds of job.
Coastal House Cleaning for glass & mirror cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$356+44% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 37%Reasonable 58%Overpriced 3%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 26 | $277–$471 |
| Moving-related cleaning | 20 | $321–$536 |
| Standard cleaning | 16 | $158–$253 |
| General housekeeping | 5 | $153–$240 |
