COCKROACH CONTROL · SUFFOLK, VA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%59+8.9Craft & service 20%93+18.6Value 10%71+7.1Momentum 8%65+5.2Track record 7%66+4.6Accountability 5%83+4.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%59+8.9Craft & service 20%93+18.6Value 10%71+7.1Momentum 8%65+5.2Track record 7%66+4.6Accountability 5%83+4.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORECoastal Pest Control LLC
Better than 85% of cockroach control · #6 of 40
4.9★1,338 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Coastal Pest Control LLC for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$116–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 22 Google reviews tagged “Flea & mite extermination” · showing 20
SusanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Cedric arrived as scheduled and had completed all of the pest service. As I arrived home, he got out of his vehicle and showed an area of ant incursion. He discussed what to look for if further treatment is needed; and to call if further work if necessary. Cedric is always professional and helpful. So thankful to get his advice and help. Thank you
Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Bentley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Service was very good.
Paid $80–100Reasonable priceFlea & mite exterminationCockroach exterminationBug & insect extermination
BrendaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Been using this company for 6 or 7 years...Excellent Service. Keeping us Pest Free... Love our tech Wesley
Termite exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Agatha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
The agent was thorough, cheerful, helpful, and very nice!
Reasonable priceAnt exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Our Profesional Dariane is always Awesome!!! She goes above and beyond to make sure we are taken care of inside and out!!!
Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Dick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
They have been here when they said they would be. Their techs have been very professional and friendly. They have been very easy to work with.
Ant exterminationBug & insect exterminationCockroach extermination
Stefanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Very responsive and respectful staff. Worked hard to solve problem.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness
Crystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I recently relocated to Suffolk and decided to use more local businesses. Coastal Pest Control has been one of the best. Thank you so much for the excellent service today! Wesley was very kind and attentive. His attention to detail and getting down so many of my spider webs is appreciated. Great service!
Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
Mae7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Great work!
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
TerryLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Service was great technician was great very friendly very knowledgeable majority talk to I would never call nobody else been dealing with this company for over 10 years wouldn't trade it for nothing
Cockroach exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Johnny is always pleasant, courteous and thorough. Love Coastal Pest Control!
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Fantastic job
Ant exterminationFlea & mite exterminationMosquito extermination
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Zak excellent representative of coastal pest. Always very professional, thorough and polite. Always upbeat
Flea & mite extermination+ Punctuality+ Quality+ Professionalism
Martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Rating only, no written review.
Paid $60–80Great priceAnt exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
GarrettLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationFlea & mite extermination
Cheryl4 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationFlea & mite extermination
Pete6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
vs category
Blue = Coastal, grey = cockroach control average
Rating over time
Price
$88-22% vs typical cockroach control
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 65%Overpriced 1%Not sure 4%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%59+8.9Craft & service 20%93+18.6Value 10%71+7.1Momentum 8%65+5.2Track record 7%66+4.6Accountability 5%83+4.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
69
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
93
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
71
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+456 / −1
Professionalism
+572 / −0
Responsiveness
+437 / −0
Punctuality
+494 / −0
Value
+386 / −0
