How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECoastal Pest Control LLC
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,338 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Coastal Pest Control LLC for 8 kinds of job.
Coastal Pest Control LLC for ant extermination
Clear ✕All 233 Google reviews tagged “Ant extermination” · showing 220
Tre is a friendly, knowledgeable technician. He discussed our issues and got right to work. Very reliable service, good company, great employees!
I have been with coastal pest control for over 10 years, good and consistent service.
We highly recommend Coastal, but Tremaine in particular has always done a great job when doing the treatments for our house. He's incredibly thorough and pays close attention to the issues we describe. Not sure if you can request a specific technician, but if Tremaine happens to be the one that shows up, you should…
Was very pleased with their level of inspection and very thorough
Sprayed interior of house for spiders. Viewed outside of house to locate mouse/rat entrance/exit points on crawl space portion of house.
Service was professional, efficient, thorough and friendly. Thank you Coastal Pest.
Great job!
The technician was awesome.
Great service
So polite and efficient!
Dominic was very personable and professional and polite and got the job done with great timing!
Coastal Pest Control addressed all of our concerns today. Our service provider listened to the problems, and provided very knowledgeable feedback as to insect and ant issues. He was very careful to treat every nook and cranny throughout our home. We appreciate the outstanding attention to outdoor webs and…
Cedric arrived as scheduled and had completed all of the pest service. As I arrived home, he got out of his vehicle and showed an area of ant incursion. He discussed what to look for if further treatment is needed; and to call if further work if necessary. Cedric is always professional and helpful. So thankful to get his advice and help. Thank you
Cedrick always does the best job and such a nice guy!
On time and courteous. Recommended.
Loved how efficient my tech, Tore, was! Also very happy disposition and didn’t mind my mishap of spilling mop water. I think he enjoyed the Carol Burnett scene I was doing. YES, I just aged myself.
Great company great work ethic never ever had a problem that they couldn’t solve. Thank you
Excellent service Thank you
Great Service always with Coastal Pest Control
They are always on Time and do a great job🎊🎊🎊
We have a quarterly service and it is worth every penny!!! Wesley was very knowledgeable! He called on his way to let me know he was arriving and was super friendly and answered all of my questions. I love this company and would highly recommend them to anyone… and have… affordable, reliable, and I can pay my bill easily online.
Service was very good.
Been using this company for 6 or 7 years...Excellent Service. Keeping us Pest Free... Love our tech Wesley
Awesome service as usual
I am very happy with the service as always.
Fred has been doing a great job. Always asks to determine any new issues and provides post inspection feedback.
Very nice person willing to go out of his way to help.
Thorough and professional pest control de every time. I have been using Coastal Pest Control for 18 years, they are the best.
Lance is always a welcomed serviceman. Thorough, kind, and does great with my crazy husky! And I love being on a scheduled service plan so these ants don’t get on top of us!
Have used Coastal Pest for over 15 years and super satisfied with services and response times. The office staff are really the best in the business.
David gave us a heads up call which we appreciated. Very professional, explained everything in detail and was friendly and courteous. Absolutely pleased and would recommend.
The agent was thorough, cheerful, helpful, and very nice!
Always punctual and courteous! Every technician they send is very respectful, knowledgeable, and polite.
This is a great company. We have been using them for over 12 years. Stephen is great!
I have been a customer of coastal for over 20 years. I am very pleased with your service! Today was outstanding 😊 Kathy Jeffries Shawn is very professional & does a thorough job! He is a wonderful representative for Coastal Pest!
My family has been using Coastal Pest for several years and have always had great service.
Always does a great job! Super friendly! Professional. Love working with these guys.
Excellent service, professional and courteous, and friendly. Very knowledgeable about the issue.
Wesley continues to provide an outstanding customer service. He has been our go to expert when it comes to pest control. Today, along with the normal pest control services that I am subscribed with his company, I have asked him to perform a termite inspection for my home. As always, he was detailed in explaining…
The tech was thorough and explained everything to me.
Great 👍🏾 Agent knows ant behavior & throughly explained procedures & future service.
Representative was ON TIME, THOROUGH, KNOWLEDGEABLE OF CHEMICALS, offered solid recommendations to assist with pest infections, friendly and courteous. Highly recommended
Fantastic company and people. They’ve served us for nearly 20 years and we can confidently say they are the best in the business. Thank you Coastal!!!
David came out today and is professional, friendly, and detailed.Thanks so much!
Lance helped with our cat to keep him away from the spray and help to keep him from getting outside. He answered the question that I had about the lattice that we have on our loft.
We’ve used them for years! Always great service! Very professional. Took his time and did a good job. Highly recommend!!!
Our Profesional Dariane is always Awesome!!! She goes above and beyond to make sure we are taken care of inside and out!!!
Technician was very professional
Great service. I’ve utilized Coastal Pest Control with a prior employer for the last 7 years. Never had any issues. So of course when I purchased my new construction home this is the company that I would use for prevention of pest. Thank you David for doing an awesome job and taking great care of my home.
Great service today. The guy that performs the quarterly pest control work is always professional and listens/resolves any pest issues (ants, spiders, mice) that I’m having. Good company that I would recommend to everyone.
Great!
Our guy is the best. So professional and thorough and most of all friendly
Johnny was very professional, polite, courteous. Did a great job inside and outside of our home.
Great job!!!
Great as always -Thanks
As always, the service could not be better. David does a wonderful job.
Service is professional, reliable
Don our technician is the best! That is why from the first day of service with Coastal we have requested Don to service our condo.
Very pleasant young man. He knows what to do. I like having the same person coming to my home. Please assign David to service my home always.
We met with Joe today and he was just the nicest guy. Some pest control folks come out and just want to educate you to DEATH. Joe came to work... He was extremely friendly and professional and hit 🎯 ALL the hot spots for pests as requested. If everyone working for this company is like Joe then I can understand the…
Been using for years. Office very responsive, gives advance notice. Techs always call ahead, are professional but very friendly, use shoe covers/gloves. Bugs ALWAYS die within 2 ft of spray lines.
The ants are loving my house lately. Coastal pest is making sure they don’t like staying! They always try and get to the house whenever I make the call! Both efficient and professional you can depend on them
They have been here when they said they would be. Their techs have been very professional and friendly. They have been very easy to work with.
Good people! Local company. Job well done!
I've been using coastal pest control for over 15 years on my rentals and primary home. Overall great service, great value, and local to Hampton Roads. Best in Hampton Roads!!!!
Cedric is so great! Don’t know if this helps but he deserves a pay raise ha. Y’all are great
The guy who comes to my house is great. Friendly, thorough, and always willing to help out with whatever I need. Great service.
The inspector Cedric was very Professional and polite and took his time inspecting and informing me of everything he was doing step-by-step we really appreciated that!
Always courteous polite and professional
David is the absolute best. Will be requesting him for service every time. UPDATE 6/28/23 As long as David works there, I will continue my service with you. Please give him a raise or bonus. He's so attentive and takes his time and thoroughly explains everything!
Very professional and polite
Wesley is very Customer oriented and goes over and beyond to ensure customer satisfaction.
Cedric is professional, caring and personable. He said he treated my house as he would treat his family’s. He told me what he was going to do and gave a rationale for the treatments he chose. Would definitely recommend.
Both Coastal Pest Control and Zach are always such an absolute pleasure to work with. We felt that we had a mold smell coming from our bathroom and Coastal sent someone out to take moisture readings, Zach really did a great job explaining everything to us in detail. Highly recommend them!
We constantly use them to service and provide preventative maintenance to our home both inside and out. Excellent service and responsiveness which we will continue to use for the duration of our home ownership.
Cedric was awesome!
Our ants are relentless. I’ll know more in a couple of weeks but appears the tech did a great job.
We've used Coastal Pest for many years and have been happy with their service. They're always responsive, professional and kind.
Cedric was our tech this morning. Very professional: thorough, knowledgeable, helpful, responsive to our requests, informed us of his activities and observations. Very happy with this service.
The gentleman was very professional
Very responsive and respectful staff. Worked hard to solve problem.
I recently relocated to Suffolk and decided to use more local businesses. Coastal Pest Control has been one of the best. Thank you so much for the excellent service today! Wesley was very kind and attentive. His attention to detail and getting down so many of my spider webs is appreciated. Great service!
Great work!
Wesley is an awesome technician
Cedric is a great tech! He’s thorough and explains everything to you! He’s always got a smile on his face and has such a wonderful attitude!
Zac, Wesley, and Steve have all done an excellent job explaining everything to me and treating my house. They were very friendly and professional.
Very kind and attentive technician! He was professional, prompt, and mindful of the baby and cats. He was so polite, listened to my concerns, and went above and beyond where the ant trails were. Great service!!
Coastal Pest is awesome. Techs are professional & friendly. Always on time, and call me ahead of time so I can meet them. They go above and beyond and the treatments they use are pet & kid friendly and work great.
Our technician Zach was perhaps the most knowledgeable and professional technician I have ever occured. He helps us feel comfortable with the service we were getting. 10 out of 10 service and I would recommend Zach and Coastal Control to any and every one else.
Wonderful. Personable. Informative. Timely.
I called their office this morning about my scheduled appointment for routine service I had today to let them know I had another appointment I forgot about and to see if they could make sure to come after my other appointment. The person on the phone said she would have the tech call me back. Dave called me back…
Cedric is always a joy to talk to and watches out for all the pests - he has a great personality and we appreciate him!
Service Tech was awesome, cordial, total professional
Best in this area!!
Very professional, knowledgeable and patient.
I have been using this service for about a year. The service representatives are very courteous. They always ask if there are specific areas that may need to be serviced. Usually have the inside and outside done which has been a tremendous help. I was having issues with water bugs but since using Coastal Pest Control, I have not had that issue.
Quarterly inspection was done. On time, very professional
Wesley, is always polite and friendly. Wesley does a great job and always pays attention to detail
Their technicians are the BEST!
Always professional with all aspects of the job!
Marty showed up right on time, did an excellent job spraying all the areas of concern and answered all of my questions! Thank you Coastal Pest.
I have used coastal for over 20 years. My contact is virtually always with Don who treats my house and is one of the nicest people that I’ve ever met. He is extremely knowledgeable and very meticulous in spraying my house. Over the years I think he’s gotten rid of any kind of bug I ever would’ve had and probably not…
Rep was very knowledgeable about what was going on. I learned a lot. Keep up the good work. Coastal Pest Control are the BEST.
Our tech was very professional, friendly and respectful today! Such a great experience!
Cedric is timely, friendly, thorough, and professional. Thank you.
Coastal always provides great service!
Thus far, Coastal has been quite professional in its approach.
We always feel like a valued customers when our home is serviced by Coastal Pest Control. It is apparent that one of the company's cornerstones is customer service. We have been a customer with Coastal for many years in the past 12 years, with the exception of a short period of time (probably 6 - 9 months) were I…
Cedric was GREAT! My husband even said...He's been here a while he must be thorough! He was friendly and asked if we had any issues and did a fantastic job getting the cobwebs and spraying everything. THANK YOU! We have a quarterly service they always take care of us! Lance showed up to do the normal stuff and we…
Cedric came out this time and like all employees we have encountered he has been great. He’s so knowledgeable and helpful. Thanks.
Wesley was our technician. Really awesome and polite. The lady who answers the phone was very nice. Overall great company. Highly recommend.
Cedrick was very professional and knowledgeable. I’m hoping for great results.
Johnny is always pleasant, courteous and thorough. Love Coastal Pest Control!
As always, the service was impeccable. Right when Wesley called to make sure it was a good time to come over, I was taking my daughter to her annual check up. He worked with me to find a time for him to still do our monthly service and inspection. It was so appreciated!
Fantastic job
Great customer service, friendly service guys, quick response time, always one time.
Excellent service, excellent response time and very polite service employees.
They always do a great job , we use them for years.
As always, your service is exceptional and their technicians are excellent. Always a good experience.
Used them for the last 15 years (Suffolk Location)..very pleased with service.
The Tech Was Very Friendly & Helpful With Any Questions I Had
Had Daniel here today. Very knowledgeable and friendly, I love that he took care of inside and out of my place! Did a great job and signed me up for quarterly service! I recommend Coastal 100%!
He was just great! Wore mask and shoe covers. I love this company they always work with me and do a good job. I used them at my old residence and never had a problem. Moved into new house and huge spiders. They came right away and i feel safer knowing I may not have a middle of the night battle with a wolf spider tonight.
Great Service.
Ryan was very professional and knowledgeable. All of my questions were answered and the house was treated quickly. The receptionist I dealt with was very pleasant when scheduling the initial appointment. Thank you for you help!
Super job. Wes introduced himself, since he had not been to our home before. That was much appreciated. His work was very professional and technically outstanding.
Joe the technician is the best. Thanks Joe!
I've not been using coastal that long but in the short time that I have been using them I've been very pleased with the work they Done Very helpful and very polite I was using someone before them That I wasn't at all happy with Coastal Gotta be The way to go!
Supposed to arrive between 1-4. Showed up after 5:15. Wore a mask but not shoe covers.
Everyone is always so nice and professional. They are responsive to all of my requests. I love them!
Good response great service
Professional who showed up on time. Answered all questions and thoroughly explained the work and details. No unsolicited calls from this business! Explained the contract and payment. Came in prepared due to COVID and didn't bring outside in with shoes. Highly recommended! Office staff was pleasant and made sure to answer any needs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 339 | $56–$139 |
| Ant extermination | 232 | $85–$282 |
| Bug & insect extermination | 221 | $56–$153 |
| Spider extermination | 190 | $56–$179 |
| Termite inspection | 155 | $93–$181 |
| Cockroach extermination | 137 | $91–$323 |
| Rodent extermination | 122 | $81–$323 |
| Home inspection | 110 | $83–$179 |
