How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECoastal Pest Control LLC
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,338 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Coastal Pest Control LLC for 8 kinds of job.
Coastal Pest Control LLC for bug & insect extermination
Clear ✕All 227 Google reviews tagged “Bug & insect extermination” · showing 160
Been with this company for over 25 years! Always have been professional! Highly recommend!
Tre is a friendly, knowledgeable technician. He discussed our issues and got right to work. Very reliable service, good company, great employees!
I have been with coastal pest control for over 10 years, good and consistent service.
Young man was EXCELLENT!! We appreciate his diligence in trying to kill these ants!!
Coastal is great - and Cedric is wonderful. Listens and addresses the problems at hand and is thorough, professional and friendly.
We highly recommend Coastal, but Tremaine in particular has always done a great job when doing the treatments for our house. He's incredibly thorough and pays close attention to the issues we describe. Not sure if you can request a specific technician, but if Tremaine happens to be the one that shows up, you should…
Was very pleased with their level of inspection and very thorough
Very happy, customer service is excellent!! As always
Service was professional, efficient, thorough and friendly. Thank you Coastal Pest.
Cedrick was very professional and friendly and knowledgeable!
Excellent customer service and professionally trained. I have been working with Coastal Pest for years after failed attempts from other companies. Would highly recommend.
Tremayne always does a great job and is a good representative of the company
Great job!
Coastal Tech “Tore” was very professional and pleasant. He was also very thorough in his attention to applying preventive measures throughout our home and yard. He readily explained what he was doing and fully answered my questions. He was quick and very business-like in accomplishing this service visit. 3/21/25…
Another great job, on time and took time to discuss my house and potential issues to watch for. Thank you!!
Always polite and courteous. These guys did great job. I had a few questions. He answered them clearly I was very impressed.
The employee arrived 40 min after the 4 hr window of time. He then sat in his car with the radio playing for another 10 min. Was not as friendly as usual pest guys & acted like he was in a hurry. It was my first disappointing experience with Coatal pest.
Tremaine is awesome! Always does an excellent job. He’s the 3 “P’s” - polite, personable & professional!
David is thorough and always a pleasure to work with.
Cedric is the best !!!
Luke phoned ahead, arrived on time, and provided very good service.
Outstanding service, Wesley is the best.
Lance was terrific, he explained the bug/spider treatment that we purchased quarterly for $95.00 I have had many bad encounters with Recluse spiders and do everything I can to protect myself and family.
Great job.
Have had Coastal Pest Control at my home in Jolliff Woods for 30 plus years. They perform our Annual Termite Inspection & Contract & Quarterly Pest Control. Never had any problems with the company or any of the staff. Only high respect & praise go out to them.
Lance is very knowledgeable and as always did an excellent job! He is very personable and explained our different treatment options clearly.
Lance called in advance. He was very kind and respectful to my 84 yrs old mother. He explained what he found, his treatment and expected results. He also said that if we see active insects after 2 weeks, to call for a follow up treatment. Make sure you keep Lance around for a long time of excellent customer service!
Coastal Pest Control addressed all of our concerns today. Our service provider listened to the problems, and provided very knowledgeable feedback as to insect and ant issues. He was very careful to treat every nook and cranny throughout our home. We appreciate the outstanding attention to outdoor webs and…
I highly recommend Coastal Pest Control! From start to finish, my technician was friendly, professional, and truly went above and beyond. He took the time to explain everything, answered all of my questions, and made sure the job was done right. His attention to detail and commitment to excellent customer service…
The service was efficient and effective as always.
Ongoing quarterly treatments from Coastal have kept us pest free!! Today’s service was Pest and annual termite. Tremaine is freaking awesome human being and I hope he stays our guy!
Prompt, called and showed up on time polite and friendly
Cedric arrived as scheduled and had completed all of the pest service. As I arrived home, he got out of his vehicle and showed an area of ant incursion. He discussed what to look for if further treatment is needed; and to call if further work if necessary. Cedric is always professional and helpful. So thankful to get his advice and help. Thank you
David did a great job removing spider webs and treating the area. He is a very nice person and very professional.
These guys and girls do great work.
Awesome 👌 👏 👍can't get enough of awesome service 😀
Great service and polite as always.
Fred did an excellent job. He informed me on what he would be doing and afterwards explained everything with clear explanations of good findings and those areas that need to be watched. Coastal is my go to company for inspections and exterminations.
Great customer service everytime!
Loved how efficient my tech, Tore, was! Also very happy disposition and didn’t mind my mishap of spilling mop water. I think he enjoyed the Carol Burnett scene I was doing. YES, I just aged myself.
Excellent Employee! Great Visit Professional
Great company great work ethic never ever had a problem that they couldn’t solve. Thank you
Excellent as usual. Cedric always gives the best service.
Excellent service Thank you
The technician (Luke) confirmed appointment details and arrived at the appointed time. The service was thorough and completed in a professional and timely manner. Thank you!
We have a quarterly service and it is worth every penny!!! Wesley was very knowledgeable! He called on his way to let me know he was arriving and was super friendly and answered all of my questions. I love this company and would highly recommend them to anyone… and have… affordable, reliable, and I can pay my bill easily online.
Service was very good.
The exterminator Lance was professional and explained everything clearly. I appreciate that there was no hard sell.
Always a pleasure to do business with Coastal Pest . Have been using them for 15 + yrs!
We've been very satisfied customers of Coastal Pest Control since the late '90s. Some of the faces (of technicians) have changed but the excellent service has remained consistent! Thank you Lane Hayden for the integrity and professionalism you require in your company!
I’ve been using Coastal Pest Control for a while now, and the service is consistently top-notch. Both David and Tremaine have come out to treat my home at different times, and they are both fantastic. They handle the inside and outside of the property with total professionalism and are always respectful of my…
Tech Luke was thorough and professional as always! ***** 5 stars
David did a great job today for our quarterly pest control service. Professional, efficient and friendly are what I’d say highlighted his visit. Thank you and thank him 👍
Another good visit from Wesley! He was on time, professional and courteous. We have been very satisfied customers with Coastal Pest Control for several years and are glad to recommend them..(Wesley, our technician, is excellent in every regard. Particularly like the fact he is willing to answer questions and…
Awesome service as usual
The technician arrived on time and fully explained the service he was providing. He was courteous and knowledgeable of the process and products that would be used.
Top notch experience from the moment I scheduled the appointment to the actual service. Everything was smooth and professional. Tremaine was fantastic—friendly, knowledgeable, and very thorough. He explained everything clearly and made sure my concerns were addressed. Highly recommend!
If you want professional, courteous, on time service, ask for Tremaine to come help you out. He was thorough with his inspection, told me everything that would happen and got everything done. Thanks for the service!
Lance does a great job!
I called yesterday and luckily got an appointment for today. Ryan, the technician, was on time, knowledgeable and explained clearly what I needed. Good value for what I needed done. I highly recommend Coastal Pest Controll.
Shaun is always so friendly. Thank you.
We are very pleased with the service we received. Cedric is extremely thorough, conscientious and a very pleasant individual. He makes sure all our concerns are addressed.
We have been with Coastal Pest for almost 8 years and have always been pleased with their team members, rates, and treatments. Thanks for all you do, Coastal Pest!
Always great customer service.
As always, the service was outstanding. Tremaine consistently goes above and beyond to ensure we receive thorough, comprehensive care every visit. He proactively checks in with us, invites questions, and provides clear, detailed answers, which makes the entire experience seamless and reassuring. We genuinely look…
I have been using Coastal for many years and have always had outstanding service without any complaints. The techs are extremely professional and always very courteous. Their customer service is incredible, the best I’ve ever received.
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On time, polite, and efficient service
Thank you Cedric for taking care of us. It’s like seeing an old friend every time you show up. I appreciate you remembering my love for spiders 🕸️Coastal Pest Control consistently does a great job. Thank you!
Thorough and professional pest control de every time. I have been using Coastal Pest Control for 18 years, they are the best.
Wes was prompt, knowledgeable and friendly.
Service provider today was Cedric. He was on time, professional, and polite. Excellent service.
They work with me on my scheduling which is important because my home and work are in two different cities. Technician is knowledgeable of pest found in glue traps.
Have used Coastal Pest for over 15 years and super satisfied with services and response times. The office staff are really the best in the business.
David did a great job, very personable, he found and also removed hornets nest that I didn’t even see. I have standing quarterly service with them. It has made a huge difference in the little pests that were annoying me. Thank you so much David and Coastal Pest Control😊
Always punctual and courteous! Every technician they send is very respectful, knowledgeable, and polite.
Tech sprayed and threw gradules 6-8 feet from foundation and not at base of foundation around the entire perimeter of the house. Update: The owner of the company called me back and apologized. He also said they wanted to re-treat the property to be sure it's done right. I very much appreciate the call back and the…
This is a great company. We have been using them for over 12 years. Stephen is great!
I have been a customer of coastal for over 20 years. I am very pleased with your service! Today was outstanding 😊 Kathy Jeffries Shawn is very professional & does a thorough job! He is a wonderful representative for Coastal Pest!
As always, he’s very punctual and professional carry the name coastal pest control with professionalism, I think you guys are very lucky to have such great representation for the company.
Great, friendly service!
Pest control spraying interior and exterior was completed. Technician Luke was polite, friendly, professional and thorough. He completed outside cleaning exterior before even starting to spray. This was extremely needed! Extra treatment for trouble spots. Thank you for a job well done!
Great local company. Honest service at realistic costs.
The techs know their stuff! The office is terrific if you have schedule Issues. A shout out to Don who returns calls and is an amazing problem solver. Well run company. Great people.
We love coastal pest! Lance is personable and thorough, always going above and beyond to make sure that everything is taken care of. We are on their quarterly subscription thing that guarantees against the majority of any pests so they come out and respray if needed, but we've never needed it. Highly recommend.
Saw a huge wasp pop out from a nest in my fence post yesterday and ran like my life depended on it. But the gentleman that came to treat it today (Tremaine) was so calm, confident, and unbothered by it that I think he may in fact be the Wasp Whisperer. Absolute pro!!
Highly recommended!
Wesley continues to provide an outstanding customer service. He has been our go to expert when it comes to pest control. Today, along with the normal pest control services that I am subscribed with his company, I have asked him to perform a termite inspection for my home. As always, he was detailed in explaining…
excellent work thanks
Tech is great and friendly.
Outstanding service by Wesley.
I have been doing business with them for over 10 years with my business and at my home. They are very responsive to my needs and show up when they say they will be there. I highly recommend Coastal Peat Control as all of their technicians are the best in the industry
4 June 25 - Tremaine one was the Rep. who came out and sprayed the entire outside of my house. Very IMPRESSIVE!! He detected several Wasps nests and took care of them and he also chased a snake 🐍 away from the house!! My wife was very grateful for that alone!! He did an excellent job!! Brenda, can you please…
Lance explained all aspects of the work performed. He called before coming, arrived on time. He was efficient in his work. We would recommend Coastal Pest control . And a shout out to the office staff, they were awesome.
Best pest-control .
Fantastic company and people. They’ve served us for nearly 20 years and we can confidently say they are the best in the business. Thank you Coastal!!!
David came out today and is professional, friendly, and detailed.Thanks so much!
Explained the process for treatment and asked if I had any questions. Very kind and professional.
We have worked with Coastal Pest Control for years and they are very knowledgeable and always provide excellent service. Their employees are very professional and take pride in their work. Motty in particular was here today and did a great job.
Lance helped with our cat to keep him away from the spray and help to keep him from getting outside. He answered the question that I had about the lattice that we have on our loft.
Update… I’ve been a customer for years with Coastal Pest Control, and recently I discovered termite signs in my crawlspace. They performed a treatment to kill them when we purchased the house 2 years ago, and I called as it appeared they came back. When I called they put me on the schedule the next day to take a…
Very pleased with your service... Very...
It was fantastic service.
Always happy with this service!!
Always professional, courteous, and on time
Excellent
We’ve used them for years! Always great service! Very professional. Took his time and did a good job. Highly recommend!!!
Staff always pleasant and willing to adjust schedules as possible.
Technician was very professional
David was exactly on time. He was courteous and informative about the contract. He was thorough but time-efficient. He was also really caring regarding my pets’ safety. Really glad to be doing business with Coastal.
Ashton was great and did a very thorough job. He explained everything he was going to do and gave me a report when he was finished. Excellent job.
Our guy is the best. So professional and thorough and most of all friendly
Johnny was very professional, polite, courteous. Did a great job inside and outside of our home.
Friendly determined to get the problem u may have fixed asap! Lance was so nice and very through!
Great job!!!
Thank you for sending this wonderful and very professional young guy to my home. I feel secure in knowing that I will have service on hand if needed and completely informed going forward... Thanks again!!
The gentleman was very thorough.
Company has always been great all these years wife & I have had a contract with then. They are easy to get ahold of, service works really well to kill anything and keep things away, and the techs are always fantastic and friendly, too. They also always come back for a touch up whenever needed as part of the deal…
Awesome service as usual.
Always a great job
Lance came out and was great!! Very thorough and took the time to explain everything to us and took our newborn into consideration before doing anything! If you need Coastal’s services I highly recommend this company, as well as our technician!
Excellent job!!
Yearly termite inspection and quarterly treatment. Employee was courteous, and called before coming. Respectful of property.
Great company who takes pride in what they do. Everyone very nice and attentive to your needs.
Explained everything in detail. Very professional. Highly recommend this company for your pest needs.
I contracted with Coastal to perform quarterly bug extermination. And then had them come back for a mouse!!!! The young man was so kind. He explained everything to me, and what needed to happen!! These guys have performed all pest services and are awesome
They have been here when they said they would be. Their techs have been very professional and friendly. They have been very easy to work with.
Good people! Local company. Job well done!
Christopher was excellent. Helped us identify where the critters might be getting in, discussed steps we could take to get rid of them, and provided the tools we needed to get it done! Couldn't ask for better service. We've had a contract with them for years for termite prevention and we're always satisfied with the…
I've been using coastal pest control for over 15 years on my rentals and primary home. Overall great service, great value, and local to Hampton Roads. Best in Hampton Roads!!!!
Very thorough. Love it.
Awesome pest control service and on time on every scheduled quarterly service appt. Wesley is a wealth of knowledge when it comes to pest control. He always ensured that all my concerns relative to pest control has been addressed pre, during, and post services. Thank you and keep up the great work.
Cedric was on time, courteous and did a great job!
The guy who comes to my house is great. Friendly, thorough, and always willing to help out with whatever I need. Great service.
Jordan very helpful and didn’t mind reminders and questions!
My husband and I enjoyed talking to Lance. He is very personable, explained what he was going to do, and was careful with our “treasures”.
Thorough & polite!
Awesome. Always on time, courteous.knowledgeable.
Very professional and polite
Wesley is very Customer oriented and goes over and beyond to ensure customer satisfaction.
David was very kind, professional and inspected home thoroughly. I will be continuing my service with Coastal Pest Control.
Friendly, professional service members! Respectful. Polite. Thorough. Thanks!!
Wonderful! The best pest control service that I have ever used. Professional technician and great service.
Always get service and support!
Super friendly and thorough!
They are always very professional, on time, and keep the bugs away!
We constantly use them to service and provide preventative maintenance to our home both inside and out. Excellent service and responsiveness which we will continue to use for the duration of our home ownership.
The service was done very well. It was a great experience.
The technician was named David, a friendly young man. Professional and courteous, wasted no time getting the job done! Great Job!!
Great company great people. Cedric is the best.
I recently relocated to Suffolk and decided to use more local businesses. Coastal Pest Control has been one of the best. Thank you so much for the excellent service today! Wesley was very kind and attentive. His attention to detail and getting down so many of my spider webs is appreciated. Great service!
Wesley was very personable and very informative identifying the services that he would do today asking that I have any questions or concerns and if anything comes up don't hesitate to call
Great work!
Great communication. Zack is awesome.
Appreciate the service call and coordination!
Professional and friendly tech that came out to assess a rodent problem under our house
Zac, Wesley, and Steve have all done an excellent job explaining everything to me and treating my house. They were very friendly and professional.
Our technician Zach was perhaps the most knowledgeable and professional technician I have ever occured. He helps us feel comfortable with the service we were getting. 10 out of 10 service and I would recommend Zach and Coastal Control to any and every one else.
Always does a great job
Everyone from the customer service rep to the technician that services my home, is top knotch service. They are personable, polite and respectful. Thank you so much y'all!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 339 | $56–$139 |
| Ant extermination | 232 | $85–$282 |
| Bug & insect extermination | 221 | $56–$153 |
| Spider extermination | 190 | $56–$179 |
| Termite inspection | 155 | $93–$181 |
| Cockroach extermination | 137 | $91–$323 |
| Rodent extermination | 122 | $81–$323 |
| Home inspection | 110 | $83–$179 |
