How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECoastal Pest Control LLC
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,338 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Coastal Pest Control LLC for 8 kinds of job.
Coastal Pest Control LLC for general pest inspection
Clear ✕All 342 Google reviews tagged “General pest inspection” · showing 300
Been with this company for over 25 years! Always have been professional! Highly recommend!
Thorough, friendly, on time, and polite.
Tre is a friendly, knowledgeable technician. He discussed our issues and got right to work. Very reliable service, good company, great employees!
I have been with coastal pest control for over 10 years, good and consistent service.
A great job as usual and very accommodating.
We highly recommend Coastal, but Tremaine in particular has always done a great job when doing the treatments for our house. He's incredibly thorough and pays close attention to the issues we describe. Not sure if you can request a specific technician, but if Tremaine happens to be the one that shows up, you should…
Was very pleased with their level of inspection and very thorough
Very happy, customer service is excellent!! As always
Service was professional, efficient, thorough and friendly. Thank you Coastal Pest.
Fred was great and we appreciate his time today
The technician did a great job he was very professional, helpful and informative!
Always prompt and professional.
Excellent customer service and professionally trained. I have been working with Coastal Pest for years after failed attempts from other companies. Would highly recommend.
Great job!
The technician was awesome.
Coastal Tech “Tore” was very professional and pleasant. He was also very thorough in his attention to applying preventive measures throughout our home and yard. He readily explained what he was doing and fully answered my questions. He was quick and very business-like in accomplishing this service visit. 3/21/25…
David is fabulous, always on time. Remain very pleased with service.
Very thorough job and friendly, conscientious person.
Amazing, as always! Love Coastal Pest Control.
The employee arrived 40 min after the 4 hr window of time. He then sat in his car with the radio playing for another 10 min. Was not as friendly as usual pest guys & acted like he was in a hurry. It was my first disappointing experience with Coatal pest.
Tremaine is awesome! Always does an excellent job. He’s the 3 “P’s” - polite, personable & professional!
Great service
The staff here is amazing!! The guys that come out to your home are so polite and respectful and do a great job! I have been a customer for years and have only good things to say about them. Thanks! Lance and Freddy both are great !
So polite and efficient!
Cedric is the best !!!
Luke phoned ahead, arrived on time, and provided very good service.
Outstanding service, Wesley is the best.
Great job.
Have had Coastal Pest Control at my home in Jolliff Woods for 30 plus years. They perform our Annual Termite Inspection & Contract & Quarterly Pest Control. Never had any problems with the company or any of the staff. Only high respect & praise go out to them.
Coastal Pest Control addressed all of our concerns today. Our service provider listened to the problems, and provided very knowledgeable feedback as to insect and ant issues. He was very careful to treat every nook and cranny throughout our home. We appreciate the outstanding attention to outdoor webs and…
Great service as usual. David was his normal happy self. Always treats my pups well. Love Coastal
Coastal always does a great job. Their technician is courteous and respectful. I would recommend them for pest control services.
Dominic was wonderful! He changed his route to come later fir us which was so helpful.
Ongoing quarterly treatments from Coastal have kept us pest free!! Today’s service was Pest and annual termite. Tremaine is freaking awesome human being and I hope he stays our guy!
Service routine has keep house free of bugs. Thanks
Cedric always go the extra mile!
Very pleasant and thorough!
On time and courteous. Recommended.
These guys and girls do great work.
We use Coastal Pest Control for the home in sandbridge. They do professional, affordable pest control services for us.
Fred did an excellent job. He informed me on what he would be doing and afterwards explained everything with clear explanations of good findings and those areas that need to be watched. Coastal is my go to company for inspections and exterminations.
Great customer service everytime!
Loved how efficient my tech, Tore, was! Also very happy disposition and didn’t mind my mishap of spilling mop water. I think he enjoyed the Carol Burnett scene I was doing. YES, I just aged myself.
Great company great work ethic never ever had a problem that they couldn’t solve. Thank you
Excellent as usual. Cedric always gives the best service.
The technician (Luke) confirmed appointment details and arrived at the appointed time. The service was thorough and completed in a professional and timely manner. Thank you!
Great Service always with Coastal Pest Control
We have a quarterly service and it is worth every penny!!! Wesley was very knowledgeable! He called on his way to let me know he was arriving and was super friendly and answered all of my questions. I love this company and would highly recommend them to anyone… and have… affordable, reliable, and I can pay my bill easily online.
The exterminator Lance was professional and explained everything clearly. I appreciate that there was no hard sell.
Extremely professional! We have had years of pest control service without any issues. Highly recommend!
Always a pleasure to do business with Coastal Pest . Have been using them for 15 + yrs!
We've been very satisfied customers of Coastal Pest Control since the late '90s. Some of the faces (of technicians) have changed but the excellent service has remained consistent! Thank you Lane Hayden for the integrity and professionalism you require in your company!
Ashton went above and beyond today and took care of our ant and spider issues. We have used Coastal for quite a few years before we moved overseas. We moved back and they once again took their time and addressed every concern. Excellent customer service that is consistent with their technicians. We appreciate…
Tech Luke was thorough and professional as always! ***** 5 stars
Been using this company for 6 or 7 years...Excellent Service. Keeping us Pest Free... Love our tech Wesley
Excellent service, friendly and helpful. Highly recommend.
Another good visit from Wesley! He was on time, professional and courteous. We have been very satisfied customers with Coastal Pest Control for several years and are glad to recommend them..(Wesley, our technician, is excellent in every regard. Particularly like the fact he is willing to answer questions and…
Cedric is a pleasure to work with and does a great job.
Ashton was very thorough with my quarterly pest service. I felt he made a point to address all of my concerns.
The technician showed up on time for our semi-annual inspection, explained all procedures thoroughly, and completed the treatment quickly. We're very satisfied with the service.
Top notch experience from the moment I scheduled the appointment to the actual service. Everything was smooth and professional. Tremaine was fantastic—friendly, knowledgeable, and very thorough. He explained everything clearly and made sure my concerns were addressed. Highly recommend!
Cedric is very professional & knows what he is doing!!! He is aware of my fish pond and knows NOT to spray anything, anywhere near it! Cedric is the BEST!!! He REALLY knows this business!!! He checks everywhere up and down, in and out, looking for any type of infestation of anything! Always great service!
If you want professional, courteous, on time service, ask for Tremaine to come help you out. He was thorough with his inspection, told me everything that would happen and got everything done. Thanks for the service!
Lance does a great job!
Always professional and responsive!
We are very pleased with the service we received. Cedric is extremely thorough, conscientious and a very pleasant individual. He makes sure all our concerns are addressed.
We use Coastal Pest Control for our annual termite inspections/treatments, as well as for our quarterly pest control service. They always send the same technician, Wesley, who is prompt, courteous, professional, and thorough. We highly recommend this LOCAL company.
Cedric is professional and very efficient.
As always, the service was outstanding. Tremaine consistently goes above and beyond to ensure we receive thorough, comprehensive care every visit. He proactively checks in with us, invites questions, and provides clear, detailed answers, which makes the entire experience seamless and reassuring. We genuinely look…
I have been using Coastal for many years and have always had outstanding service without any complaints. The techs are extremely professional and always very courteous. Their customer service is incredible, the best I’ve ever received.
None
Coastal Pest is a reliable company. Everyone is very friendly from the scheduler to the techs.
Thank you for the thorough job you do and for the peace of mind you give us!
Tremaine was very pleasant, polite, and helpful. Much appreciated! ☺️
I love this company and have had it for a few years now. Wesley and another gentleman come and every time is a great experience. They are very helpful and friendly.
Very good service as always. David is very easy to work with and explains everything well
Excellent Servicr
Very nice person willing to go out of his way to help.
Thank you Cedric for taking care of us. It’s like seeing an old friend every time you show up. I appreciate you remembering my love for spiders 🕸️Coastal Pest Control consistently does a great job. Thank you!
Wes was prompt, knowledgeable and friendly.
Service provider today was Cedric. He was on time, professional, and polite. Excellent service.
They work with me on my scheduling which is important because my home and work are in two different cities. Technician is knowledgeable of pest found in glue traps.
David gave us a heads up call which we appreciated. Very professional, explained everything in detail and was friendly and courteous. Absolutely pleased and would recommend.
Tremaine went above and beyond the reserve e I requested. He was very thorough.
I have subscribed to Coastal Pest's quarterly contract for several years. They are professional and are ready to answer questions. My property and home are pest free.
Outstanding service and very professional. Taken care of my house for over 20 years.
Their staff is always pleasant and do a Great Job! Thank You!
This is a great company. We have been using them for over 12 years. Stephen is great!
I have been a customer of coastal for over 20 years. I am very pleased with your service! Today was outstanding 😊 Kathy Jeffries Shawn is very professional & does a thorough job! He is a wonderful representative for Coastal Pest!
Great, friendly service!
Pest control spraying interior and exterior was completed. Technician Luke was polite, friendly, professional and thorough. He completed outside cleaning exterior before even starting to spray. This was extremely needed! Extra treatment for trouble spots. Thank you for a job well done!
I could feel the bugs trembling knowing Tremaine (the Wasp Whisperer) was on his way today for our monthly pest control. Most of the survivors from his last visit had already packed their bags and skipped town, but the few that stayed… bless their little hearts.
The techs know their stuff! The office is terrific if you have schedule Issues. A shout out to Don who returns calls and is an amazing problem solver. Well run company. Great people.
We love coastal pest! Lance is personable and thorough, always going above and beyond to make sure that everything is taken care of. We are on their quarterly subscription thing that guarantees against the majority of any pests so they come out and respray if needed, but we've never needed it. Highly recommend.
I was able to talk with the gentleman who was servicing our yard though oursecuritycameras. He was very polite and professional and knowledgeable.
Excellent service, professional and courteous, and friendly. Very knowledgeable about the issue.
We have always had great service and today didn"t change our satisfaction. Every guy has been the most pleasant courteous. Never feel we are being ripped off.
Great 👍🏾 Agent knows ant behavior & throughly explained procedures & future service.
The Technician called and said he could fit me in before my actual appointment time. This company is outstanding. I am glad I hired them for my pest control. They explain things well and are very knowledgeable about there job.
Outstanding service by Wesley.
Excellent professional service! Quarterly Pest Control is the way to go - very rare to see a bug at our house. Thank you!
4 June 25 - Tremaine one was the Rep. who came out and sprayed the entire outside of my house. Very IMPRESSIVE!! He detected several Wasps nests and took care of them and he also chased a snake 🐍 away from the house!! My wife was very grateful for that alone!! He did an excellent job!! Brenda, can you please…
Wonderful tech who did a thorough job. Love the call prior to visit. Very happy!
Lance explained all aspects of the work performed. He called before coming, arrived on time. He was efficient in his work. We would recommend Coastal Pest control . And a shout out to the office staff, they were awesome.
Best pest-control .
Representative was ON TIME, THOROUGH, KNOWLEDGEABLE OF CHEMICALS, offered solid recommendations to assist with pest infections, friendly and courteous. Highly recommended
Cedric always gives us a great experience. Always treats us like family and does a great job!
Fantastic company and people. They’ve served us for nearly 20 years and we can confidently say they are the best in the business. Thank you Coastal!!!
Stephen is the ABSOLUTE best!
David came out today and is professional, friendly, and detailed.Thanks so much!
Explained the process for treatment and asked if I had any questions. Very kind and professional.
Lance helped with our cat to keep him away from the spray and help to keep him from getting outside. He answered the question that I had about the lattice that we have on our loft.
It was fantastic service.
Great service. So helpful and friendly. They will come back to your house between regular visits if you find more insects or problems.
Coastal Pest is a great company and the techs that work for them are very knowledgeable!
We’ve used them for years! Always great service! Very professional. Took his time and did a good job. Highly recommend!!!
Our Service Techs have always taken the time to listen and really understand our needs. And they take very great care of us. Thank you.
Our Profesional Dariane is always Awesome!!! She goes above and beyond to make sure we are taken care of inside and out!!!
Staff always pleasant and willing to adjust schedules as possible.
My service tech arrived within the time frame, was polite, professional, and was careful and respectful of my property!! His assessment was much appreciated and provided some much needed peace of mind!! I’m grateful to Coastal Pest Control.
I love this business and I'll always keep them, Christopher is our Tech and he is absolutely wonderful, he is highly educated on anything we ask concerning these rodents outside, he knows xactly what we need to the outside of the home as well. I enjoy having this company and I look forward to my next appt. .... Suffolk Va
David was exactly on time. He was courteous and informative about the contract. He was thorough but time-efficient. He was also really caring regarding my pets’ safety. Really glad to be doing business with Coastal.
Ashton was great and did a very thorough job. He explained everything he was going to do and gave me a report when he was finished. Excellent job.
Sean is always. was nice and very thorough . He is very professional and one of your best..
Great service today. The guy that performs the quarterly pest control work is always professional and listens/resolves any pest issues (ants, spiders, mice) that I’m having. Good company that I would recommend to everyone.
Our guy is the best. So professional and thorough and most of all friendly
Friendly, on time and thorough
Johnny was very professional, polite, courteous. Did a great job inside and outside of our home.
Friendly determined to get the problem u may have fixed asap! Lance was so nice and very through!
Thank you for sending this wonderful and very professional young guy to my home. I feel secure in knowing that I will have service on hand if needed and completely informed going forward... Thanks again!!
Very thorough and friendly
The gentleman was very thorough.
Have been a customer over 10 years and never disappointed! A great company in every way.
Cedric was kind, considerate & thorough, and also on time. Highly-qualified & recommended.
Have been with this company for many years and their service has always been great !
As always, the service could not be better. David does a wonderful job.
Service is professional, reliable
Thanks again for another job well done.
Good value! Seems like it's almost free given the amount of work they do and what I pay.... Seems like they are taking care of every bug possible.
Don our technician is the best! That is why from the first day of service with Coastal we have requested Don to service our condo.
Great job...hopefully the bad bugs will stay away
Lance came out and was great!! Very thorough and took the time to explain everything to us and took our newborn into consideration before doing anything! If you need Coastal’s services I highly recommend this company, as well as our technician!
I must say very good guy! On time get’s the job done, very reliable
Been using for years. Office very responsive, gives advance notice. Techs always call ahead, are professional but very friendly, use shoe covers/gloves. Bugs ALWAYS die within 2 ft of spray lines.
Yearly termite inspection and quarterly treatment. Employee was courteous, and called before coming. Respectful of property.
Wesley was great and is always very professional and very helpful..
I really think their technician David does a great job and cares about handling pest issues. With some of the other technicians we’ve had issues with less in depth processes and communication gaps when the company assigns different technicians different months.
Great company who takes pride in what they do. Everyone very nice and attentive to your needs.
Explained everything in detail. Very professional. Highly recommend this company for your pest needs.
I contracted with Coastal to perform quarterly bug extermination. And then had them come back for a mouse!!!! The young man was so kind. He explained everything to me, and what needed to happen!! These guys have performed all pest services and are awesome
Steven was a very polite young man who listen to my concerns and address each issue. Very professional and courteous.
Christopher was excellent. Helped us identify where the critters might be getting in, discussed steps we could take to get rid of them, and provided the tools we needed to get it done! Couldn't ask for better service. We've had a contract with them for years for termite prevention and we're always satisfied with the…
The technician that came out today did an excellent job. He spent a lot of time making sure that all areas were identified and treated.
Thoroughly attentive and detailed technician who crawled on his hand and knees inspecting my home.
Very thorough and I appreciate the flexibility so very much.
Awesome pest control service and on time on every scheduled quarterly service appt. Wesley is a wealth of knowledge when it comes to pest control. He always ensured that all my concerns relative to pest control has been addressed pre, during, and post services. Thank you and keep up the great work.
Cedric was on time, courteous and did a great job!
Cedric is so great! Don’t know if this helps but he deserves a pay raise ha. Y’all are great
The guy who comes to my house is great. Friendly, thorough, and always willing to help out with whatever I need. Great service.
Best Customer service I have ever received from a pest treatment company. So thankful that we made the switch from a competitor who really didn’t seem to care.
The rep they sent was personable, knowledgeable, and professional. Came for termite inspection. 5 out of 5 stars.
Jordan very helpful and didn’t mind reminders and questions!
The guys today were great, informative, professional, ahead of time schedule and very personable. Thanks again
Awesome. Always on time, courteous.knowledgeable.
Very professional and polite
Wesley is very Customer oriented and goes over and beyond to ensure customer satisfaction.
Friendly, professional service members! Respectful. Polite. Thorough. Thanks!!
In my many years with Coastal I have received excellent service. Each request has been handled quickly and professionally.
Steven was awesome! Super knowledgeable, good with my dogs and cats, and was able to walk me through what services he was going to do today and what to look for in the next few days as the treatments started working. Highly recommend Steven!!
Wonderful! The best pest control service that I have ever used. Professional technician and great service.
Excellent professionalism with ready help whenever needed.
Always prompt and courteous employees coming to do inspections and preventative treatment.
We have been with Coastal Pest Control for over 27 years! They do an excellent job and are very friendly and professional! They come quarterly to spray the inside of the house and the outside.
The gentleman came and went over the services that I was interested in.. I then signed up for the quarterly services.. I'm thinking I will be very happy. And I am more than satisfied withe the gentleman and the service. Thank you.
A satisfied customer for over 20 yrs.
Very friendly, professional, and do great work!
They are always very professional, on time, and keep the bugs away!
Incredibly friendly technician, knowledgeable on pests and got the job done fast.
We constantly use them to service and provide preventative maintenance to our home both inside and out. Excellent service and responsiveness which we will continue to use for the duration of our home ownership.
Our ants are relentless. I’ll know more in a couple of weeks but appears the tech did a great job.
The service was done very well. It was a great experience.
Cedric was our tech this morning. Very professional: thorough, knowledgeable, helpful, responsive to our requests, informed us of his activities and observations. Very happy with this service.
We have loyal customers for 23 years. Great customer service
The technician was named David, a friendly young man. Professional and courteous, wasted no time getting the job done! Great Job!!
Very nice guy. Gave me a lot of advice on how to keep out Roaches
Great company great people. Cedric is the best.
I recently relocated to Suffolk and decided to use more local businesses. Coastal Pest Control has been one of the best. Thank you so much for the excellent service today! Wesley was very kind and attentive. His attention to detail and getting down so many of my spider webs is appreciated. Great service!
Great work!
Great communication. Zack is awesome.
Professional and friendly tech that came out to assess a rodent problem under our house
I have a monthly pest control service. Tech is always professional and courteous. We can always reach out if there are any issues. Highly recommend.
Very pleased with the service. The technician, was prompt, courteous and knowledgeable.
Cedric is a great tech! He’s thorough and explains everything to you! He’s always got a smile on his face and has such a wonderful attitude!
Knowledgeable. Excellent service
Very kind and attentive technician! He was professional, prompt, and mindful of the baby and cats. He was so polite, listened to my concerns, and went above and beyond where the ant trails were. Great service!!
Everything went very well
Our technician Zach was perhaps the most knowledgeable and professional technician I have ever occured. He helps us feel comfortable with the service we were getting. 10 out of 10 service and I would recommend Zach and Coastal Control to any and every one else.
David did such an excellent job treating our home for critters/spiders. He was on time, explained the process and went above and beyond. Highly recommend!
Wanted to update my review of coastal pest control . They have been servicing my home for over a year. And I love the fact every time Ryan cleans the cobwebs off of all the windows around the house excellent company.
This company actually came out and did their job. They didn't open the crawl space door and just look in, he actually went under the house and did an real inspections. They were on time, called to let me know they were on their way. And even though he didn't find anything wrong, he didn't try to sell me something…
Cedric was great. We only use him
I called their office this morning about my scheduled appointment for routine service I had today to let them know I had another appointment I forgot about and to see if they could make sure to come after my other appointment. The person on the phone said she would have the tech call me back. Dave called me back…
What an outstanding team! I'm so grateful that l have selected Coastal Pest Control to provide my services.
We had other work being done in the house while our technician, David Harris, was here doing our quarterly treatment. He worked around them and was very professional and thorough. Thank you, David, for your excellent service!
Cedric is always a joy to talk to and watches out for all the pests - he has a great personality and we appreciate him!
Great service and always friendly and knowledgeable!
I would definitely recommend this company!
Best in this area!!
Excellent employee Great employee!
Quarterly inspection was done. On time, very professional
Wesley, is always polite and friendly. Wesley does a great job and always pays attention to detail
Preventive maintenance and one mouse bate box. New service person. Learned a little something new.
Always professional with all aspects of the job!
Marty showed up right on time, did an excellent job spraying all the areas of concern and answered all of my questions! Thank you Coastal Pest.
I have used coastal for over 20 years. My contact is virtually always with Don who treats my house and is one of the nicest people that I’ve ever met. He is extremely knowledgeable and very meticulous in spraying my house. Over the years I think he’s gotten rid of any kind of bug I ever would’ve had and probably not…
Zach is totally awesome! Professional as always and did an extremely thorough job as well as offered very helpful advice for potential problem areas. Thanks again Zach!
Rep was very knowledgeable about what was going on. I learned a lot. Keep up the good work. Coastal Pest Control are the BEST.
Coastal always provides great service!
Thus far, Coastal has been quite professional in its approach.
Coastal has been very professional and provided a great service. Their technicians always call ahead, are prompt, and very professional while at my home. TY
Johnny is always pleasant, courteous and thorough. Love Coastal Pest Control!
As always, the service was impeccable. Right when Wesley called to make sure it was a good time to come over, I was taking my daughter to her annual check up. He worked with me to find a time for him to still do our monthly service and inspection. It was so appreciated!
Fantastic job
Great customer service, friendly service guys, quick response time, always one time.
They always do a great job , we use them for years.
The Tech Was Very Friendly & Helpful With Any Questions I Had
Had Daniel here today. Very knowledgeable and friendly, I love that he took care of inside and out of my place! Did a great job and signed me up for quarterly service! I recommend Coastal 100%!
He was just great! Wore mask and shoe covers. I love this company they always work with me and do a good job. I used them at my old residence and never had a problem. Moved into new house and huge spiders. They came right away and i feel safer knowing I may not have a middle of the night battle with a wolf spider tonight.
Great Service.
Super job. Wes introduced himself, since he had not been to our home before. That was much appreciated. His work was very professional and technically outstanding.
I've not been using coastal that long but in the short time that I have been using them I've been very pleased with the work they Done Very helpful and very polite I was using someone before them That I wasn't at all happy with Coastal Gotta be The way to go!
Professional who showed up on time. Answered all questions and thoroughly explained the work and details. No unsolicited calls from this business! Explained the contract and payment. Came in prepared due to COVID and didn't bring outside in with shoes. Highly recommended! Office staff was pleasant and made sure to answer any needs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 339 | $56–$139 |
| Ant extermination | 232 | $85–$282 |
| Bug & insect extermination | 221 | $56–$153 |
| Spider extermination | 190 | $56–$179 |
| Termite inspection | 155 | $93–$181 |
| Cockroach extermination | 137 | $91–$323 |
| Rodent extermination | 122 | $81–$323 |
| Home inspection | 110 | $83–$179 |
