Tree service · San Luis Obispo, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 30 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★298 Google reviews · 24 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Coastal Tree Experts, Inc. five stars based on 298 reviews, with the owner responding to all of them. Customers frequently cite professional conduct, punctuality, thorough clean-up, and reasonable pricing for services like tree trimming and removal. While most feedback is positive, a recurring criticism in low-star reviews involves accidental damage to irrigation systems and a lack of prior communication regarding potential utility line impacts during excavation.
Google rating: 5.0 out of 5 from 298 reviews (97% five-star).
Reviews on this page: 298 Google reviews (260 with written comments, 24 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 25, 2026.
Service: Wood Chipping Service serving San Luis Obispo, California.
Data from Google, last updated October 26, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Coastal Tree Experts, IncWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coastal Tree Experts, Inc: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coastal Tree Experts, Inc: 97/100 on this factor. Category median: 91.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coastal Tree Experts, Inc: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coastal Tree Experts, Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coastal Tree Experts, Inc: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
298 Google reviews we collected
5.0of 5
5 stars29097%
4 stars72%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 260 written reviews
100%praise
Praise484100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price932%
Reasonable1968%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12325%
Staff & attitude10221%
Speed & response9620%
Would recommend6413%
Price & value6012%
Communication286%
Honesty & trust133%
What customers talk about
We read 260 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Coastal Tree came, bid well and did excellent work!”
“The tree trimming team did a very nice job on all my trees.”
“Sean and his team were professional, efficient, responsive and extremely helpful with advice regarding our trees.”
“I would highly recommend them for any tree job you may have.”
“Prices have gone up but he has done work here that I thought was very reasonable in the past.”
“Great communication & careful work around our escape-artist dog.”
“The quote was reasonable & they were consistently reliable.”
People customers mention
Sean18 reviews
Josh13 reviews
Mary4 reviews
Olivia4 reviews
You3 reviews
Shawn3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Sally4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The tree trimming team did a very nice job on all my trees. They were polite & professional. They did a thorough job of clean-up & left
my yard in perfect condition. Thank you Sean & son!
Reasonable price
Janice1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sean and his team were professional, efficient, responsive and extremely helpful with advice regarding our trees. Definitely would recommend them.
Great price
judeLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I wanted to get our stone pine thinned out before the el nino rains. Coastal Tree came, bid well and did excellent work! The tree looks like it wasn't touched, except that a huge amount of pine went away and the tree is light and airy. Josh and his crew cleaned up magnificently afterwards as well. I could not be happier.
Reasonable price
Adrian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Coastal Tree Experts and Sean have been trimming my trees for years and I’ve always been happy with the outcome. I make a concerted effort every April to call him and he immediately comes out, checks my trees, gives me an estimate, and within a couple of weeks his crew is out there, taking care of the business. I’m…
Great price
WanLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
3rd time I've hired this company to trim back a large cypress on my neighbor's side. Spoke to both parties and left thr job site clean. I will hire again. They were very accommodating to get us on the schedule with some days thar conflicted. Josh stayed on site and made sure everything was done properly.…
Reasonable price
rickandruth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Coastal tree experts do amazing work. Trimmed, thinned my trees and cleaned out all the dead wood in the middle. When finished walked around with me and asked if anything else needed more trimming. Very nice friendly people to work with.
The tree trimming team did a very nice job on all my trees. They were polite & professional. They did a thorough job of clean-up & left
my yard in perfect condition. Thank you Sean & son!
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thanks so much for the kind words Sally! :) Our team is so happy to hear that Sean and Josh made your yard look great. We look forward to working with you again in the future!
Julie Thomas4 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Sean and his team were professional, efficient, responsive and extremely helpful with advice regarding our trees. Definitely would recommend them.
Price assessment: Great price
Response from the owner · a week ago
Thanks so much for your kind words Janice! Our team is so happy to hear you had a great experience with Sean and the crew. We look forward to working with you again in the future :)
susan fishman8 reviewsiTotal number of Google reviews susan has written across all businesses on Google Maps, not just this one.
Thanks so much for the great rating Edward! :) Our team is thrilled to hear you’re happy with the job we did. We look forward to working with you again in the future.
jude clementLocal Guide · 18 reviewsiTotal number of Google reviews jude has written across all businesses on Google Maps, not just this one.
I wanted to get our stone pine thinned out before the el nino rains. Coastal Tree came, bid well and did excellent work! The tree looks like it wasn't touched, except that a huge amount of pine went away and the tree is light and airy. Josh and his crew cleaned up magnificently afterwards as well. I could not be happier.
Price assessment: Reasonable price
Response from the owner · a week ago
Thanks so much for the awesome review Jude! :) Josh and our team loved helping your pine look great and stay healthy! Thank you for trusting Coastal Tree Experts with your trees!
Adrian Hurtado5 reviewsiTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Coastal Tree Experts and Sean have been trimming my trees for years and I’ve always been happy with the outcome. I make a concerted effort every April to call him and he immediately comes out, checks my trees, gives me an estimate, and within a couple of weeks his crew is out there, taking care of the business. I’m very happy with Coastal Tree Experts and will continue to use them as long as I’m here.
Price assessment: Great price
Response from the owner · a year ago
We're thrilled to hear about your positive experience with our team Adrian! It means a lot to us that you're happy with the outcome. Thank you for your continued support and for trusting us with all of your tree care needs! :)
Wan LizLocal Guide · 55 reviewsiTotal number of Google reviews Wan has written across all businesses on Google Maps, not just this one.
3rd time I've hired this company to trim back a large cypress on my neighbor's side. Spoke to both parties and left thr job site clean. I will hire again. They were very accommodating to get us on the schedule with some days thar conflicted. Josh stayed on site and made sure everything was done properly. Prices have gone up but he has done work here that I thought was very reasonable in the past. I have more sunlight on my property and feel better about winter coming.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thanks so much for your continued trust Liz! We're glad Josh and our team could help and make everything smooth for you. We look forward to working with you again in the future :)
rickandruth peck2 reviewsiTotal number of Google reviews rickandruth has written across all businesses on Google Maps, not just this one.
Coastal tree experts do amazing work. Trimmed, thinned my trees and cleaned out all the dead wood in the middle. When finished walked around with me and asked if anything else needed more trimming. Very nice friendly people to work with.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you so much for your kind words Rick & Ruth! Our team is so happy to hear you’re satisfied with the work and service. Thank you for trusting Coastal Tree Experts with your trees!
R HLocal Guide · 20 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
