Analyzing 5,304,338 Google Reviews For 14,061 Experts

Experts Reviews · Company report
Coastal Wildlife & Pest Control Services of Jacksonville FL logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%56+19.6Reliability 15%56+8.4Craft & service 20%54+10.8Value 10%1+0.1Momentum 8%65+5.2Track record 7%16+1.1Accountability 5%66+3.3Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Coastal Wildlife & Pest Control Services of Jacksonville FL

Jacksonville, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 334 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 56% of ant exterminators.C
56
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 56% of ant exterminators.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 54% of ant exterminators.C
54
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 1% of ant exterminators.F
1
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 65% of ant exterminators.B
65
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 16% of ant exterminators.F
16
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Coastal Wildlife & Pest Control Services of Jacksonville FL is better than 66% of ant exterminators.B
66

Reviews for your job

Customers hired Coastal Wildlife & Pest Control Services of Jacksonville FL for 8 kinds of job.

Coastal Wildlife & Pest Control Services of Jacksonville FL for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 37

All 5 Google reviews tagged “Spider extermination”

★★★★★ Ruth · Edited 2 years ago

Genna came today. She was excellent and very nice. Thank you Ruthie Piasecki Jeremy came and was very professional and very polite. Thank you Jeremy. 5 stars Sincerely Ruth Piasecki Dakota was so professional and still took his time making sure I understood what he was doing and if I had any other concerns. Dakota…

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Luis · Edited 2 years ago

Genna does a great job taking care of my yard pest control. I definitely recommend Coastal Wildlife. 👌

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · Edited 2 years ago

Hershel is very nice. He always explains things for me. Always on time. Great customer service!

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Christina · 3 years ago

Very professional, got rid of those little things. Rachel was very helpful with knowledge and resources.

Spider extermination+ Professionalism
★★★★★ Barbara · 4 months ago

Rating only, no written review.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Price

$282+186% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 66%Overpriced 13%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General wildlife removal46—
Rodent extermination42$76–$282
Multi-unit inspections19$105–$371
Home inspection19$63–$176
General pest inspection18$56–$116
Nuisance animals13—
Bug & insect extermination9$61–$119
Spider extermination5$63–$151

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