Customers consistently praise the company for thorough cleaning of carpets, rugs, and upholstery, noting that technicians communicate effectively about options and set clear expectations. Reviews highlight punctual service, professional conduct, and successful removal of stains from pets or daily use, with many clients expressing intent to return. However, low-star feedback indicates issues with off-site rug cleaning delays and incomplete in-home carpet treatments, where specific spots were reportedly missed or new stains appeared after service.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Seth and Gracie did a phenomenal job! They were very transparent with the stains we had on our future going into the cleaning, which I really appreciated and set the expectations from the start.
Thank you for your kind words, Lauren! We're glad to hear that Seth and Gracie provided you with transparent communication and exceptional service.
Great experience! Seth was on time, efficient, and kind. He did a great job and my rugs look brand new!
We're delighted to hear you had a great experience, Kendall! It's wonderful to know that Seth's efficiency and kindness made such a positive impact on your rugs.
Detail oriented. Upfront and did a great clean
Thank you for your feedback, Claire! We're pleased to hear that our team's attention to detail and transparency made a positive impression during your cleaning.
Seth and Gracie walked us through everything they did and we were very satisfied with the work they did. Will definitely be using their services again.
We're delighted to hear that Seth and Gracie provided such thorough service and left you satisfied with the results. Thank you for your kind words and for choosing us!
Seth and Gracie were a joy to work with. They handled all our concerns and answered questions professionally. I highly recommend them.
We're delighted to hear that you had a positive experience with Seth and Gracie! Thank you for your recommendation and for sharing your feedback.
Jackson was excellent. Communicated about options and was very thorough throughout the process. Answered all of our questions. Hopefully we never need his services again but if we do, he’ll be my first and only call.
Thank you for your kind words, Brad! We're pleased to hear that Jackson provided excellent service and thorough communication; it’s great to know he made such a positive impression.
Seth and Gracie did an excellent job cleaning our white couch!
We're delighted to hear that Seth and Gracie provided excellent service with your couch cleaning! Thank you for sharing your experience with us.
Our carpet technician was named Jackson. He was very friendly and did an excellent job on both of our couches and all of our selected rooms. We had some pretty tricky spots that were all lifted! Won’t hesitate to use your services again. Thank you!
Thank you for your kind words, Kari! We're glad to hear that Jackson provided friendly service and did an excellent job with your carpets and couches.
Sebastian was knowledgeable of the products and answered all of our questions. Great service and great cleaning alternative for health-focused families.
Thank you for your kind review! We're so glad Nano was able to help and answer all your questions. It’s wonderful to hear you appreciate our health-focused cleaning and service. We look forward to continuing to serve you!
Seth and Gracey did a great job on cleaning my swivel chair
Thank you for your feedback, Janice! We're glad to hear that Seth and Gracey provided excellent service with your swivel chair.