Cogent Waste Solutions LLC Lic #501970 at a glance
Google reviewers rate Cogent Waste Solutions 4.6 out of 5 based on 110 reviews, frequently praising the company's punctuality, professional communication, and efficient handling of commercial waste and large item removals. However, lower-rated feedback highlights recurring issues with missed pickups, inadequate cleanup after service, and unresponsive customer support during contract disputes. The owner has replied to approximately 10% of the total reviews received.
Google rating: 4.6 out of 5 from 110 reviews (89% five-star).
Reviews on this page: 110 Google reviews (84 with written comments, 3 with photos).
Owner responses: the business replied to 10% of reviews.
Most recent review: October 23, 2026.
Service: Dumpster Rental Service serving New York, New York.
Data from Google, last updated November 9, 2026.
Star ratings
110 Google reviews we collected
4.6of 5
5 stars9889%
4 stars11%
3 stars00%
2 stars11%
1 star109%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
95%praise
Praise13095%
Complaints75%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3123%
Speed & response3123%
Would recommend2216%
Quality & results2115%
Honesty & trust1914%
Price & value75%
Communication64%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We've been using Cogent for our weekly trash removal for 6 months now, and they've consistently been professional, reliable, and easy to work with.”
“The women I spoke with in the dispatch office were unprofessional, argumentative, and lacked professional decorum.”
“The team is always punctual, communication is great, and everything runs smoothly.”
“Highly recommend to anyone looking for a dependable trash removal company!”
“I would highly recommend them to anyone who expects great service .”
“My car was damaged by one of Cogent Waste Solutions workers.”
“We really appreciate their quick response and reliable service.”
“They get the job done quickly, at a fair price, and are always going the extra mile.”
“The crew took the time to communicate & talk to a resident who lives on a residential street.”
People customers mention
Valenti3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Excellent service all around! We've been using Cogent for our weekly trash removal for 6 months now, and they've consistently been professional, reliable, and easy to work with. The team is always punctual, communication is great, and everything runs smoothly. Their consistency and outstanding customer service make them a pleasure to work with. Highly recommend to anyone looking for a dependable trash removal company!
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TOM SEBASTIEN1 reviewiTotal number of Google reviews TOM has written across all businesses on Google Maps, not just this one.
Great service, incredibly accommodating. Would highly recommend.
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Sultan Abdo AlshohateeLocal Guide · 6 reviewsiTotal number of Google reviews Sultan has written across all businesses on Google Maps, not just this one.
⚠️ WARNING TO ALL BUSINESS OWNERS! ⚠️
⭐ 1-Star Review — Cogent Waste Solutions
I want to warn other business owners about my negative experience with Cogent Waste Solutions, especially with a representative named John.
I signed a three-year contract for garbage collection services for my business in Brooklyn, New York. I feel that I was misled about the contract terms, and I am extremely disappointed with how this situation has been handled.
I strongly recommend that business owners be very careful when dealing with John. Do not sign anything without reading every detail, especially the contract duration, cancellation terms, and additional fees.
I believe small business owners deserve honesty, transparency, and fair treatment.
I am sharing my experience so other business owners can avoid facing the same problems.
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Wilson Ortiz2 reviewsiTotal number of Google reviews Wilson has written across all businesses on Google Maps, not just this one.
Excellent service! The team was very professional, responsive, and efficient. They handled everything promptly and made sure all the garbage was picked up as requested. We really appreciate their quick response and reliable service. Highly recommended!
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BKLYN Action Walker with Willie DongLocal Guide · 69 reviewsiTotal number of Google reviews BKLYN has written across all businesses on Google Maps, not just this one.
Cogent left all this trash on the street. The worker laid the trash can down flat on the sidewalk and drages the trash out taking whatever other garbage was in there with it and never bothered cleaning it up. I'm pretty sure they are doing this everywhere.
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Em Al10 reviewsiTotal number of Google reviews Em has written across all businesses on Google Maps, not just this one.
These guys are on point. They found my phone on a dumpster and returned it back to me. Great work fellas. You're the best. Wish I had money to give the team but this review is the best I can do. Integrity and humanity prevail. Thanks again Cogent!
